If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. TPG values it at $1,600. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. The Plantation-based cruise line was set to debut in March 2020, but the . Plus, your own feed of TPG content. Guests with Special Needs With our flexible booking policies, you can reassure them that, if anything comes up and they need to cancel (so long as it's 48 hours or more before sailing), they're not going to lose their hard-earned money and their vacation. Find out how here. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. Flights and transfers are not included. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. -- please see the links below. Any alcohol in checked luggage will be collected on embarkation and returned once the voyage is complete. ), Related: Interesting things youll only find on Majestic Princess. Enrollment required. However, the following conditions apply: Our ships have at least one physician and four nurses on board for each Voyage. Virgin Voyages cannot be responsible for the financial condition or integrity of any travel agent utilized by you. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. All sailors (passengers) must be fully vaccinated against COVID-19 to sail with Virgin Voyages. Weve outlined a few recommendations about approaching travel to and from the ship the trains, planes, and automobiles in between. We will look after you if you test positive for COVID on board. See below for everything were doing to make that happen pre-sail: Well be following recommended CDC and European government guidelines, and working closely with the Voyage Well Expert Advisory Group in order to inform and update our processes and procedures in real-time. Terms apply to the offers listed on this page. 1. For the safety and security of Guests, we use closed circuit television (CCTV) or other surveillance means onboard the ship. The Band is your room key, wallet, bar and restaurant tab all in one with just one, simple tap. Virgin Cruises Intermediate Limited (referred to herein as Virgin Voyages, we, or our) has two Ticket Contracts, but only one will apply to you as a Guest: one is for a Guest from everywhere except the United Kingdom, and one is for a Guest from the United Kingdom. Further, your vessel may not be able to immediately evacuate a Guest in an emergency situation due to the ships location relative to the nearest evacuation-capable platform. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Click. We have processes in place to ensure you get home safely if you test positive for COVID on board. Claims must be made directly to your insurance company. We'll run a soft credit check to find special offers, but it wont affect your credit score. There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges. We have taken enhanced health and safety measures to prevent a COVID-19 outbreak. Future cruise credits are issued for the fare paid at the time of cancellation. Heres a peek. Back to My booking . Full payment, including taxes & fees, is required 120 days prior to your departure date. Sir Richard Branson's . Editors note: This post has been updated with new information. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. For an explanation of our Advertising Policy, visit. If this is not complete, we cannot let you board the ship. Does MSCs latest vessel really cater to Americans? Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. Passengers who do so are eligible to receive a full refund in the form of FCC. The list of things we recommend that you bring along with you, 5. Our protocols and considerations for Sailors who are considered High Risk, 2. 3. Primary immunodeficiency is caused by genetic defects that can be inherited. Her favorite cities include London; Amsterdam; Krakow, Poland; Phnom Penh, Cambodia; Dawson City, Yukon; and anywhere known for outstanding pizza and theater. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. Related: Heres a first look at Celebritys new Celebrity Apex. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. Standard cancellation policies are found in the ticket contract. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. A cabin category may be changed up to 45 days of Voyage sail date, though cabin upgrades may be made inside 45 days of Voyage sail date and are subject to availability. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Beyond that, there are no other COVID-specific refund policies. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. Related: Heres what to consider if youre thinking about booking future travel now. We may have special and/or limited booking or cancellation policies in place for limited times, so click here or the Offer Terms and Conditions link below. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. For a list of prohibited items, see our FAQ section -- click on "What items are prohibited from being brought on board? We will report incidents of illegal activity or behavior to the appropriate law enforcement authorities ashore. At least one high-profile line is considering the idea. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. Dining. COVID-19 antigen testing prior to boarding. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Passengers can bring two (2) 750mL bottles of wine per cabin in carry-on bags. In the event of strikes, lockouts, labor issues, riots, health emergencies, weather conditions, mechanical difficulties or a variety of other reasons, Virgin Voyages has the right to cancel, advance, postpone or substitute any scheduled sailing or itinerary without prior notice. Our considerations and protocols at our destinations, 9. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Those who have answered yes to any of the questions will be sent to a secondary screening in the event that they may have been exposed or potentially infected. Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. Related: A look inside Regents most expensive cruise ship. Please refer to theCDCs criteria for when not to travel, and note if any of their recommendations apply to you. If you buy add-on components, such as flights and/or hotels and/or transfers, additional fees associated with these services will apply as well as any applicable governmental taxes and fees. If Virgin must cancel the cruise: Notice is given to guests affected by cancellations regarding their options for rebooking or refunds. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. The Voyage will only be cancelled on the date we receive the notice of cancellation. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. Within 120 in Premium. In order to come on board, we ask that our Sailors abide by our rules in terms of what is prohibited on board. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Required pre-flight COVID tests on disembarkation. 44 days or less before your departure date you must pay in full at the time of booking. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. While our standard booking policies provide options and flexibility should plans change, from time to time we may activate a specifically branded Flexible Booking Policies offer, or other special offers, that may affect bookings, deposits, payment schedules, cancellations, and/or refunds on cancelled voyages. A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. For an up-category change, applicable fare increase is due at time of change. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. Well offer you a prorated daily Voyage Credit for the voyage days youve missed due to COVID. Please head to our Sailor Appto complete the health-check form at least 24 hours before embarkation. When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. For your deposit, you can request a Future Voyage Credit at this time. COVID-19 specific refunds: Virgin is offering full refunds for those who cancel because they do not wish to be vaccinated prior to cruises that take place while COVID vaccines are mandated by the cruise line. Head over to our Sailor App to sign the acknowledgment form. Masks may be required during embarkation and disembarkation and at ports depending on local recommendations. Cunards policy is somewhat convoluted in that it offers a percentage refund based on not only the amount of time that remains between cancellation and the sailing date but also the length of the sailing. Any such changes are for your safety and beyond Virgin Voyages control. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Reservations may be booked directly by travel agents or tour operators using our FirstMates.com website. Simply download our mobile app, log in to your account, and fill in the required information. They are happy to take reasonable steps to avoid filming you where you indicate that this is your preference but you may be included unless you tell us otherwise. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. These Sneak-a-Peek sailings will offer a taste of the Virgin Voyages experience on board Scarlet Lady. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. It certainly pays to know what refund you can expect and how to claim it. What to expect on the day of your voyage. Uber Cash and Uber VIP status is available to Basic Card Member only. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. The body cameras record interactions with Guests and crew to ensure the protection of our Guests, crew, and Security Team members. Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. The 7-day grace period does not apply to bookings made at 120 days or less of the sail date, since full payment of the Voyage fare is required at this time. 1. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. Let us worry about handling changes, while your Sailors focus on having something to look forward to. 2. 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