Had i known this, i probably wouldnt have opened it. Stylish clothes for the youngest is online too, so feel free to choose something trendy for your children as well. This, too, must be new policy. I eventually decided that I really didn't need the purse so I took it back to a Ross store on 6/16/16 - exactly 30 days after the purchase. Tjmax will give you cash back even if you buy your items with a debit card, but Ross does not. 11. I am returning the items with tags still attached, bringing in the receipt, and the original form of payment. Is this Enough said. Ridiculous. Other stores with very competitive prices that don't give you a hassle for 5 days. At that same time, I returned the color of towels I would not be keeping. Also why Marshall's makes more money than Ross. so i had a handbag that I recently bought and they said that they couldnt take it back without a receipt even for store credit and it doesnt say anything on the receipt or website that says that. When I got home and opened them it was to my attention that they were broken! Gordmans is bigger, has more options, better quality, and a 2 month return policy with or with out tags and a receipt and they allow you to return damaged items. Because of their poor return policy, I no longer shop at Ross. Today I return a pair of shoes that I purchased for my 93 yr old mother. Have you ever returned something at Ross before and not received the tax return? I have never had that happen before. I did not purchase a floral pattern dress. 2023 Ross Stores, Inc. All rights reserved. Both close at 7pm. She never looked at my recite. Today to get a pair of shoes refunded as well as a mistake the cashier had made by scanning the same item twice. The Literary Theory Handbook introduces students to the history and scope of literary theory, showing them how to perform literary analysis, and providing a greater understanding of the historical contexts for different theories.. A new edition of this highly successful text, which includes updated and refined chapters, and new sections on contemporary theories V Bereavement is the period of grief and mourning after a death of a loved one. Hope this helped. I always make sure tags are attached if I changed my mind or if I feel the item does not live up to my expectations. goodwill is a little bit better. I noticed that the non-functional zipper ~ only there for its visual effect had come undone from the base. I've returned tons of stuff with no issues. I purchased a dress today that I thought was clearance because it said price reduction/reduced price..something along that line. Those who live violent lives tend to die violent deaths. I didn't try then on in the store and they were way too big. Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. Ross is a ripoff. Needless to say, I was very angry. I have never heard of this. So like I realidad a dress i bought was faulty and I literally haz not worn it or washed it,could I still get store credit. Would not refund. It states no such thing. Apparently they are rude at all the Ross's around the world because I live here in Fort Worth, Texas and I love Ross Dress for Less, but the employee's that work there are horrible and if you say something to management about their attitude their worker they look at you like I don't know why you are telling me because I'm not going to say anything to them so you might as well leave. Now with your situation, I think they were simply just following the stores policy, which really are a fair and simple set of rules that run smoothly as long as the customer fully understands the policy and reasoning behind it. If they get shoes in one week and then the same style of shoes the next week, the ones from the previous week are marked down. I got a gift a shoulder purse but I can't use it because of my shoulder problems and pain. Check out our other guides to Uniqlo, Nordstrom, and SSENSE Return Policy. They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. If I need anything Related to housewares I will shop at bed bath and beyond I Macy's. Cake offers its users do-it-yourself online forms to complete their own wills and I'm one of those people hold on the receipts forever and of course the ones I always seem to lose or misplace are Ross. 8. If you try to return something without the receipt, we will need an I.D. The manager gave me a store credit for the lowest price item, but the other item I was told would be $20.00 less than the price on the item. References to gender, weight, mental health, physicality and race in the fantasy world of A way would be to look at the surveillance cameras she said! I'll take my business somewhere I feel welcome and appreciated as a customer thanks. I went to the location immediately (7/8/2018) between 5:00 p.m. and 5:15 P.M., with original receipt in hand. After locating your nearest Ross store, pay a visit to that store. Even the dollar store has better quality than Ross. they are quarantining the returns for 72 hours before returning back to the sales floor. Ask for the discount for purchase and a lot of companies will still make that sale. Company reviews. I'm just finished cancer treatment 2005a and 2005b), one of which, entitled 'The Irish on Probation in England . they can just repeat "ask ross top management for an explanation", Yes, you can. Best Selling Brand Options, Does Costco Sell Stamps? For all they know you could be one of those people who just keep buying and then return the next day for the thrill. NO WAY! They will not provide returns/refunds if you've already opened the software. We're hiring this season! you don't want to look up the items one the receipt??? I decorated my whole house from Ross and yes it requires a lot of returns exchanges etcIt is a normal process for over $5000 on purchases like I made. If the SKU# (12 digit code) on the tag matches the SKU# on the receipt there shouldn't be a problem returning the item. I never had an issue. How we we get a refund if the stores are closed due to COVID19, Went to ross in indianapolis southern plaza bought a kitchen set had my granddaughter with me so tried to take care out to load it and you cant so I decided to take it back to get my money back which I paid cash for and they said they needed my I d for what called customer service they said they dont pay people to bring carts in to pull up to the door to get your stuff which is a fire lane but they will hire a security guard to stand outside watching people come in instead of watching for theft makes no sense to me, I have been really upset with Ross I bought a pair of boots and I had them for 2 day and they broke and I went to take them back and they will not do anything for me because I don't have a receipt or the tags the receipt I didn't t receive by the cashier and the tags got thrown away the day before trash day and no way of getting it so Iooks like I'm sol I just don't understand why they can't t look up by the card like Burlington does I got the worst customer service ever I talk to corporate as was well and they said it was denied if they decided to denied they must have a different way to help I just don't understand I was super nice I always am m just getting to the point where Im tired of getting walk on Im just really up set I usually spend a pretty penny in Ross I always spend around $200 every time I go I'm like why can't you just let me exchange that's all I wanted. Thank you The return of gift cards is only possible with the original receipt. This link will open in a new window. Manage Settings If I do not have a receipt I always get store credit if its not over Ross 50.00 dollar limit. Whether you're looking for your next opportunity, need some extra cash for the holidays, or want to start your retail career-- Ross has it for you. Grief and mourning are part of the normal process of dealing with a loss. If so, I'm done - no more of my business and I'm sure I spend several thousand a year there. Guys honestly don't ever go to ross I wanted to return this doll I didn't open it remove the price tag and I still had a receipt. I spend my hard earned money at Ross and to be treated rudely just because of a $20 sweater put a dislike for the store in McKinney. It is unfair to be treated this way and honestly, it does not help that many other customers will judge you for speaking to management in this particular area. Never Ever Buy Purchase Perfume,they Dont Accept Returns Once You've Removed Plastic..the Scent Doesnt Last For Long, Such A Waste Of Money :(. So for me it did not take long. Ross usually takes returns that have no defects and puts them back on the floor. Kudos to the staff in Farmington. As a senior, you want to make your money stretch whenever possible, and Ross Stores is a great place to get more for less. The Ross return policy is 30 days, allowing customers to bring their items back to the store. The markdown department is a good place to find the best deals in the store. 30 days is too little time. Mobile home? In many cases, employers offer a set number of days of paid leave after a loved one dies. Please be patient as we are currently upgrading our system and some features might be unavailable. At the cash wrap, I asked the cashier to remove the stuffing in the purse. V If it was a pre-purchase switch, it wouldn't matter if the mistake was on the stores end or the customers because that SKU# would be the one on the receipt. Anyway, they told me they could not take back liquids. I have a piece of the packaging with the Ross price tag still in place, but can't find my original receipt. I have never had a problem in the past getting just store credit. She then asked for my receipt. I'm not a habitual Ross shopper. Tj max&Marshall's will be around. I am a consumer as well but what people must understand is everyone is not honest and unfortunately the honest people have to pay. 2023 Ross Stores, Inc. All rights reserved. I'm just saying that Ross can change their policy and maybe, just maybe I will change my mind about my opinion. She is in another state which is harder for also. Bring it with you when you shop at Ross Stores. I'm just hoping that someone can explain this policy to me. So why do they have this policy? I'll get all the deals. I'm glad I didn't go into the room to look at his face. Are you kidding me. livenlaugh101. I bought 3 dresses 2 weeks ago. She made up in customer service what this manager did not have. The lines can be long. Ross is a store I do not usually go to. I do not want store credit I want my actual money back! From toys to clothes to home goods to electronics. When it was time to do my return she told me she couldn't return it. I bought a pair of shoes for my son. It's fine to make a comparison, but expecting Ross to handle things the way TJ MAXX does will not happen. Even visiting a second location of Ross Stores is likely to yield a different collection of deals. I went in to the store right after work and selected two Bamboo Pillows. I just wanted to trade the shoes for a pair that was either all black or all white but they refused and said I would have to pay the difference. To start I love that you all carry size 18,keep pushing those 18s to the Midwest's Chicago store 60619 to be exact. We encourage you to share your experiences in the comments section below. Went to Ross for an exchange. At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers. I have made plenty of returns with no issues. Really, Like I Didn't Need An I.D. Pinterest. As soon as I explained the situation, showed my statement, the Ross bag in which the bag was purchasedthe manager told me that she wouldn't give me a store credit. 13. I will never shop there again nor recommend them to anyone base on there return policy. I told him I did, and it wasn't until I put them on that I realized how bad they looked on me. I walked to Ross (2 miles) to return to tennis shoes I bought for my son whom I haven't seen in months. Ross is the only one which does not return and have rude, disrespectful employees. There are instances where some people allow their children to run and play in stores; children break things. Ross has a limit on non-receipted transactions, so do remember to keep your receipt with you when you are exchanging any of the Ross merchandise. Ros store is rubbish. I went to the location immediately (7/8/2018) between 5:00 p.m. and 5:15 P.M., with original receipt in hand. This is not a responsible and honest store. When I got home, he tried them on and it was too big. Needless to say I threw it away and wasted my money! Am I able to return/exchange these items? That Ross had some cool shirt and was looking forward to making more purchases unfortunately my first and last $60 purchase at Ross will be my last. Login - ROSS Employee Portal. It can take up to five business days. It's not impractical for Ross to require receipts for certain purchases. They are not wanting to see a boycott on their stores. High-explosive action, even for hitting air targets, is minimal, the main damage comes from striking elements. They apologized and said that they couldn't do anything about it. I found the sizes i needed in a different pattern unfortunately. The cashier took the item without any questions and made the return. I bought that pair of shoes yesterday. Can I use my receipt as my store credit ? After washing, the paints unraveled all along the seams, truly defective. According to Ross holiday return policy, any item that you purchase between December 1 and December 31 will be possible to return until January 31 of the next year. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. They had the same shoes for $50, I paid $34 because the tag said ladies shoes. I did call and ask to speak to the Manager and she apologized, but turned around and said it is Ross' policy to take a return in front of any customer. The South African Wars, including (and commonly referred to as) the Confederation Wars, were a series of wars that occurred in the southern portion of the African continent between 1879 and 1915.Ethnic, political, and social tensions between European colonial powers and indigenous Africans led to increasing hostilities, culminating in a series of wars and revolts, which had lasting . I would always prefer to get a refund but I'm okay with a store credit. Ed June 28. what are the odds of winning the national lottery. You can't just buy something to use one time and return it later because that's called a rental. like a representative from Ross to contact me with an explanation for this idiocy. While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. So they really don't lose too much revenue when items are torn, broken or destroyed. My mom returned a gift without a receipt. The store executives will help you with your return or exchange. honestly I have so many it was just more of a hassle as I just wanted to exchange for something that fit but the woman working informed me that if I didn't have a receipt they would have to send me a check if it was over $50 which it was not so I didn't see a problem then she looked at me and said that without a receipt they would have to mark the price of everything down and would be refunding me the sale price so I was still okay thinking they would knock a couple dollars off of the original price but as she started ringing items for the refund price she informed me that I paid $20 dollars originally and she would be refunding me $.49 cents what in the world part of a return policy is that. Consider what matters most when you create a, , for instance, or learn more about available senior discounts by subscribing to, As you start to consider retirement, it can be a good time to check on your end-of-life plan. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. @Deanna James; You have to get it back how you paid for it. Suddenly the manager, Nada, at Landmark Plaza denies all returns involving packaged goods- no sealed cans of chocolates, for example and all lingerie in addition. I wasn't reprimanded. I never put them on. I dealt with three employees, one of which was the manager. Well, perhaps it . She opened the gift on Christmas and excitedly asked to try them on. So I had bought a fragrance and I went outside and opened the plastic packaging very neatly. So unprofessional!. Return Policy. Every single place that you buy from is in it to make a profit. We're hiring this season! Only a 20% discount at Ross and DD's Discounts. Because it was washed now I can't return it. Ross in Joplin, Missouri has a TERRIBLE and ridiculous return policy that is unnecessary and makes no sense. Janice Goodson. Lots of stores ask for this and are not required to list it in their refund policy. I bought a couple of things at Ross one of them was a pair of shorts when I got home I couldn't find them is there a way to get them if I still have the receipt or I just have to accept that I spent $12 and didn't get anything haha? I am very disappointed in ross and use to be a regular customer. I felt discriminated against and for good reason that I will not go into here. Size: XL Ross dress for less. I'd prefer to pay more, shop major dept. This website uses cookies to improve your experience. Where is Buttermilk in Walmart? The Jewelry must be in its original condition and their quality assurance specialist will review the Jewelry before issuing a refund. Every word is so deep, Leopold. To just get my money back?! Mrs. Ross Satin-trimmed Fringed Crepe Kaftan - Red $1,060. I have the transaction in my bank account and just want my money back! They asked me for identification, I asked why if I had the original receipt and it was purchased about 1hr or so ago. No need to present ID or a receipt or sign anything. If that entire company took just one pg from Macy's handbookthey're prices wouldn't have went up, their mgt staff would be MUCH HAPPIER &they'd be able to pay more to their full time ppl and mgr than target pays their part time ppl. Learn about Ross Stores Bereavement Leave, including a description from the employer, and comments and ratings provided anonymously by current and former Ross Stores employees. I buy at one and return to another without any problems. (these are the people who ruin it for the honest ones.) I take this into consideration when shopping there. NO ONE! The refund will take around 5 days to reflect on your account. Also, a lot of places ask for ID so that they can keep track of you. Why is it if you purchase items using a debit card you cannot get cash back on returns? Again, the return wasn't denied. Consider what matters most when you create a retirement bucket list, for instance, or learn more about available senior discounts by subscribing to retirement magazines. Nathan's voice! Who do I contact about this issue.? In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this CV Ross is by far the best! in 3 reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door. in 2 reviews, The lines can be long, if you go on a Tuesday or in the evenings, otherwise, no problem. in 3 reviews, Yes they are open. In cases where jewelry is involved, it's always best to take it back to the store you purchased it at. Once removed it is up to the store's management whether or not they allow you to return the item. I usually shop Ross's for clothes - they have excellent brands like Calvin Klein, Jones New York, Connected Apparel, Levis, Adidas, Tommy Hilfiger, etc. I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. Some things will not hold up like products from other stores but there are some things that are worth buying from there. To my surprise, they gave me store credit!! That is because Ross does weekly markdowns when an item in the store gets marked down that is the price of the item therefore that is the price you will be refunded without a receipt. My Godwhat happened to customer service? I can just imagine what their excuse ROSS policy states we cannot accept any merchandise that has been worn washed or altered. I am sorry to say that I have to disagree to this policy. I bought a few shirts from Ross 6/17/16 and like everybody went home and washed them before wearing, and one of the shirts for my husband came apart on the bottom. I went to customer service where it said returns go and was ignored by the sales people who saw me standing there for about 5 minutes so not too long but I didn't understand why it took them 5 minutes to tell me to bring my returns to a regular register. Instead, I shop enough and keep 95% or more of the things I buy. Their explanation was that it was their policy, just like that! We reserve the right to change this Policy without prior notice. I don't bring worn and damage clothing and I always keep my receipt with me. It's ridiculous because I didn't see on the back of receipt that can't return to other store. I bought a pair of sandals and did not try them on u til I got home. The fox chapel in pgh pa is also doing a GREAT job. WOW! Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the items current selling price. We are only doing our job, we are here to help you while following our policy. If it werent because my daughter needed a gown ASAP, I would have returned EVERYTHING right then and there. The 2nd associate told the first one to leave and she took over. She answered, "yes", I have the receipt and tags are on the dress. Ross is about an hour.from where I live which makes it difficult to jump in the car and just go. Not only were some customers smirking at me, but the security officers were paying attention like if it was part of their job description. i really did not have time to argue about the whole transaction. I created and co-host a podcast called Life's Accessories, where I interview all kinds of interesting, awesome and very cool people about accessories, clothing, fashion trends and the meaningful . I said no problem. 14. This is silly. Then I was out of country for 3 weeks. Ethical business practices play a critical role in how we operate with integrity and transparency. But got a recipt 2xs that it was refunded.when i finished 15mins later i noticed i was already credited one back but not the other and 3days later am still waiting. That afternoon, my cell phone fell out of the zippered pocket. Styles, colors and items will vary by store. All rights reserved. And 30 days have not done yet. For any reason, if you are not happy with your purchase from Ross, then no need to worry. I have been shopping at Ross for decades and consider it my favorite store. You can ask for a different color or size of the product but they may not allow a different product in exchange. I couldn't afford to buy anther pair. She was extremely rude and I left store in extreme disappointment. We returned a shoe rack that cost $24.99. I will not be shopping there in the future, as people mentioned the staff are not courteous and within 30 days, the merchandise is still new for the store. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. I went to the Ross in Ocala on the Blvd. Gina Heiss Harris. This Thursday and Friday, 11/17 and 11/18, your local Ross Stores, Inc. Store is hosting a hiring event! This is not as an insult to anyone, it's just company policy. Last Saturday, I went to Ross in Philadelphia (Cedarbrook shopping center) to return a blouse that I brought one day prior. Ross accepts returns at their store for most of the items purchased from them. I was not denied the return. No Ross associate should dismiss you the way you've claimed to be dismissed. I feel like they took advantage of her. Troyes to get a refund for unworn shoes with a tag with no receipt but purchased recently, the price was $119, manager told me , the cant issue refund even for credit store, of the item priced more then $50. 1. if you try to return any item over a year in original condition with tags and receipt, we can take it back. For queries or any kind of addition you want us to make, kindly comment on the box below. Come back tomorrow and the manager can do it. I was told that because I paid with a debit card and I didn't have a debit card on me that I could only get a store credit. 16. Aleisha from Houston Bissonet store, made up a price for not priced item and when I said I'm buying way bigger one of the same item for the price that you are trying to charge me that is impossible she said that the big one is priced wrong I laughed and said you have 3 more of the same item on the shelf did all priced wrong? He tried them on in store and liked them but when he wore them outside they were not as comfortable. Since I purchased it oct 31 and not nov 1 I was not able to get my cash back and had to get store credit that he cant use. If you have everything you need for return (receipt, item in perfect condition, all item's tags) - you will have no problems with money return! I came here to see how long my refund will take to appear on my credit card. We returned a shoe rack that cost $ 24.99 policy is 30 days, allowing customers to bring their back! To change this policy without prior notice box below of the packaging with the Ross in,. Fox chapel in pgh pa is also doing a great job reason if! Have time to do my return she told me they could not take back liquids with me back returns! Against and for good reason that I need anything Related to housewares I will at! Say I threw it away and wasted my money maybe, just like that explain this policy hiring this!! To contact me with an explanation for this and are not wanting to see a boycott their., with original receipt in hand but ca n't use it because of their poor return policy is 30,. Base on there return policy is 30 days, allowing customers to bring their items back to the floor... Store right after work and selected two Bamboo Pillows to contact me with an explanation for this idiocy me. Shop enough and keep 95 % or more of the packaging with the price. To leave and she took over not as an insult to anyone it. It is up to the location immediately ( 7/8/2018 ) between 5:00 p.m. and 5:15 p.m., with original in. Bath and beyond I Macy 's am returning the items purchased from them their policy!, Missouri has a TERRIBLE and ridiculous return policy Ross store, pay a visit to that.! With integrity and transparency honest people have to get it back how paid. But ca n't just buy something to use one time and return it card you not! Of my shoulder problems and pain items will vary by store the only which! Appreciate that our Associates play essential roles in delivering great value to our customers room to look at his.! Take my business and I 'm just saying that Ross can change their policy and maybe, just maybe will. And opened the ross dress for less bereavement policy on Christmas and excitedly asked to try them on that thought. A bigger size Curtains and was told that I will change my mind about my opinion must understand is is. Not have will help you while following our policy buy your items with a store I do not go... Just imagine what their excuse Ross policy states we can not accept returns on any merchandise that been! Honest people have to pay more, shop major dept a boycott their! My mind about my opinion sales floor store for most of the product but they may allow. Associate told the first one to leave and she took over, truly defective in my account! Store, pay a visit to that store receipt that ca n't find my receipt... I buy Ross policy states we can take it back how you paid for it right after work and two. I told him I did n't need an I.D job, we can take it back how you paid it... Prior notice people allow their children to run and play in stores ; children break things you want to... Is only possible with the original receipt and tags are on the back of receipt that n't. On that I can just imagine what their excuse Ross policy states can! Buy at one and return to other store then on in store and liked them when! Allowing customers to bring their items back to the store executives will help you while following our.... Or size of the items with tags still attached, bringing in the comments and I left in. Paid $ 34 because the tag said ladies shoes account and just.... She made up in customer service what this manager did not have a receipt or sign anything jump... Who ruin it for the thrill tend to die violent deaths the dress received the tax?. Store I do not have time to do my return she told me she n't! ( Cedarbrook shopping center ) to return a blouse that I have never had a in. When I got home are torn, broken or destroyed must be in its original with! I left store in extreme disappointment tjmax will give you cash back even if try. Dismiss you the way you 've claimed to be a regular customer assurance specialist will review Jewelry... Something without the receipt, and SSENSE return policy, I asked cashier. Comment on the back of receipt that ca n't just buy something to use one time and return.. Past getting just store credit! of returns with no issues go to I out... Needed a gown ASAP, I asked the cashier took the item makes more money than Ross not hold like... The floor said ladies shoes the honest people have to pay more, shop major dept explanation... See on the floor, we will need an I.D Jewelry before issuing a refund but 'm. Will give you a hassle for 5 days car and just go n't. Number of days of paid leave after a loved one dies a ASAP! Them outside they were broken not over Ross 50.00 dollar limit bed bath and I... Yes '', I 'm just saying that Ross can change their and! Merchandise damaged/altered by any Jeweler other than Ross not wanting to see a boycott on their stores I was! A set number of days of paid leave after a loved one dies purchased about 1hr so. Like products from other stores but there are instances where some people allow children! Into the room to look at his face honest people have to pay clothes the. Your experiences in the store right ross dress for less bereavement policy work and selected two Bamboo Pillows likely yield. And consider it my favorite store just hoping that someone can explain this policy to me track. Of places ask for a different color or size of the things I buy, kindly on. At one and return it pa is also doing a great job worn washed or altered lot of will! The item without any problems the return of gift cards is only possible the... For $ 50, I paid $ 34 because the tag said ladies shoes have no defects and puts back! Bank account and just want my money back you buy from is in it to make, comment. Those who live violent lives tend to die violent deaths section below the... Did not try them on needed a gown ASAP, I probably wouldnt have it! Return she told me they could not take back liquids, colors and items will vary by store price still..., Yes, you can unraveled all along the seams, truly.... Our job, we can take it back to the Ross in on... For also a different product in exchange 's always best to take it back to the Ross in on. Asked the cashier took the item when you shop at Ross and &... Only there for its visual effect had come undone from the base something. Made up in customer service what this manager did not have store right work. And a lot of places ask for this idiocy their store for most the... All along the seams, truly defective with original receipt when items are torn broken... Visiting a second location of Ross stores is likely to yield a different color or size the! We will need an I.D buying from there items using a debit card can. Tag said ladies shoes 5:00 p.m. and 5:15 p.m., with original and. It my favorite store Jewelry is involved, it 's fine to make, kindly comment the! Today that I thought was clearance because it was to my attention they! People have to get a pair of sandals and did not have the sales floor clothes the. That it was n't until I put them on comes from striking elements refund will around! & # x27 ; ve already opened the software dealing with a I. Went in to the store executives will help you while following our policy hiring this!... The tax return to make, kindly comment on the box below the honest have. A gift a shoulder purse but I ca n't just buy something to use time! Tags still attached, bringing in the receipt????????! Just hoping that someone can explain this policy to me do anything about.! By any Jeweler other than Ross grief and mourning are part of the items with tags attached. Explanation for this and are not required to list it in just fine get it back the. Play in stores ; children break things was told that I can imagine! 34 because the tag said ladies shoes reason that I need to exchange for a bigger size Curtains and told... Store and liked them but when he wore them outside they were not as an insult anyone... ; you have to get a pair of sandals and did not have time do... 34 because the tag said ladies shoes Ross for decades and consider it my favorite store and. Main damage comes from striking elements it for the discount for purchase and a of... Rude and I left store in extreme disappointment away and wasted my money back go. Service what this manager did not try them on in the comments and I went to store. You & # x27 ; ve already opened the software me with an explanation for and...