Hello Miguel, thank you or sharing your experience with us and the community. If you attempt to use a Card that has not been properly activated. What the hell. ARBITRATION AGREEMENT AND WAIVER OF JURY TRIAL. Your Liability for Unauthorized Use of Your Card, Contact our Customer Service Department by calling or writing, or at our website, as soon as you can, if you think an error has occurred on your Card. This happened like 10 times in these yearsWorst service ever! Please keep it for your records. Carters Credit Card Login: How To Find Your Lost Carters Credit Card Account Username Or Password? We will only charge your Card for the correct amount of the final Transaction, however, and will release the hold on any excess amount when the Transaction finally settles. You agree that you will: (i) not use the Card at gambling websites or for any illegal transactions; (ii) promptly notify us of any loss or theft of the Card or unauthorized transactions; (iii) not use the Card for business purposes; and (iv) use the Card only as permitted by us. Terrible. In the event both AAA and JAMS are unavailable to decide a Dispute, the parties agree to select another neutral party experienced in financial matters to decide the Dispute. You must provide your full legal name, residential or business street address (not a P.O. To get to the bottom of the page, use your cursor to move down the website. Still don't have a card still can't get access to my paychecks. It is never our intention for any of our customers to feel this way. 1 star: Bad8 minutes agoThis company is an absolute ripoffThis company is an absolute ripoff. Online/Mobile App Some prepaid cards allow you to check your balance on the internet if you set up an online account. You agree that we will not be responsible for temporary interruptions in service due to maintenance, website changes, or failures, nor shall we be liable for extended interruptions due to failures beyond our control, including but not limited to the failure of interconnecting and operating systems, computer viruses, forces of nature, labor disputes and armed conflicts. All funds on the Card expire on the expiration date. Click here to Contact Customer Service ACCESS AND MANAGE YOUR ACCOUNT Username Forgot Username Password Forgot Password Enter the text above. Unless you and we agree to a different location, the arbitration will be conducted in the county where you reside. What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. You can email us this information at social-media@wirecard.com. North Lane Technologies offers payment solutions for modern businesses. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I figured the money was probably good and lost due to my error, but I e-mailed WireCard at the address on the back of my card to inquire. Please enter last 4 digits only. I have been using Wirecard for 4 years now, not by choice, but because my company Royal Caribbean pays me there, and they give you no choice for that. We are always here to support you and would love to assist you with registering your new card. SH Shotaro 1 review US Jun 21, 2020 I have been trying to track down my So after my previous comment wirecard got in touch via Trust pilot and asked me to send them information (which I did). This Agreement, including the Privacy Policy, Disclosures, constitutes the entire agreement between you and us with respect to your Card and our relationship regarding your Card, and supersedes all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with these subjects. EXPIRATION DATE: CARD AND FUNDS: The Card has a "VALID THRU" expiration date. Im desperated. Got this crappy prepaid debit card from att instead of just sending me a check refund and I can't activate the card. If the parties mutually agree, a private party, such as a retired judge, may serve as the arbitrator. The Lost Password page can be accessed by clicking on the link. Deliver fast, personalized payment experiences to recipients nearly anywhere in the world Deliver Payment Choice Fulfill diverse payment preferences, including instant virtual options 24/7/365 Customer Service We provide around-the-clock, multilingual customer service on your behalf Offer Spend Flexibility does not endorse or sponsor and is not affiliated in anyway with SBA-PPP Loans. Advance notice may not be given, however, if we need to make the change immediately in order to maintain or restore the security of your Card or any related payment system. I lost 20.55 cents due to their incompetence. We are sorry to hear that your experience with Wirecard has left you feeling poorly treated. We, our affiliates and the parties with which we contract to offer the Card are not responsible or liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating in any way to your Card, your use (or misuse) of the Card, our website, or any products or services purchased using your Card. On the website for your Card, the List of All Fees and Transaction Limits reflect the current fees and Transactions Limits for your program. you have had previous reviews linked to the same account and yet nothing has been done to stop this. We will give you electronic or written notice at least twenty-one (21) days before the effective date of any change if the change would result in: (i) increased fees you would be required to pay; (ii) increased liability for you; (iii) fewer types of available electronic fund transfers; or (iv) stricter limitations on the frequency or dollar amount of transfers. For each fee, the List of All Virtual Card Fees and the List of All Fees disclosure provides the maximum amount we may charge you for that fee and the conditions, if any, under which the fee is waived, or reduced. Customer service is EXTREMELY rude. northlane transfer to bank. Company Name *. 0 stars!!!!!! I couldnt get a new card. The validity, effect, and enforceability of this waiver of class action lawsuit and class-wide arbitration, if challenged, are to be determined solely by a court of competent jurisdiction and not by the AAA, JAMS, or an arbitrator. Please email us at social-media@wirecard.com. 0 1 vborchers New Member 1 Message 11 months ago I'm having the same issue. A fee may apply to a Transaction that is declined, if disclosed in the List of All Virtual Fees and if you have requested a Physical Card, the List of All Fees. Well, guess what? I recently decided to do just that and realized my debit card expired. For purposes of this arbitration agreement, the terms "you" and "your" include any authorized user and also your heirs, guardian, personal representative, or trustee in bankruptcy. A 17-year-old Died After Going Missing In The Ocean At A Popular Beach. Hi Miroslav, In reviewing your account, we see that your account was updated today so that you should now be able to utilize your card. Yes, they seem to take a might fee, but it did work and I was happy. All trademarks and brand names belong to their respective owners. We're glad our customer service folks were able to assist you! Move, change, suspend & cancel service. This is just a way for att and wirecard to make money off of people who have problems with the card or leave a balance on it. No failure by us to enforce the strict performance of any provision of this Agreement will constitute a waiver by us of any right to subsequently enforce that provision or any other provision of this Agreement. We are happy to hear that you are enjoying our services. Samsclub Credit Card Login: How To Find Your Lost Sams Club Credit Card Credentials? ARBITRATION REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO HAVE A JURY TRIAL, TO ENGAGE IN DISCOVERY (EXCEPT AS MAY BE PROVIDED FOR IN THE ARBITRATION RULES), AND TO PARTICIPATE AS A REPRESENTATIVE OR MEMBER OF ANY CLASS OF CLAIMANTS OR IN ANY CONSOLIDATED ARBITRATION PROCEEDING OR AS A PRIVATE ATTORNEY GENERAL. You can do this either by calling the number on the back of the card or the number on the sticker, which was on the card when you received it. At the beginning it was OK, and we thought we had found the perfect provider for the business. We will do our best to get back to you as soon as possible with further insights and a solution. It has been my 6 th time I have been calling them and they just say that they are escalating my case and still nothing is happening I just want this matter to be resolved and still nothing. Fill out the form completely if youre asked to provide personal or credit card information. In the e-Commerce Solution Provider category. Hello Greg, thank you for sharing your input with us. Currently those rules provide that the conversion rate may be either a wholesale market rate or government-mandated rate in effect the day the Network processes the Transaction. You and we agree that the arbitrator has no authority to conduct class-wide arbitration proceedings and is only authorized to resolve the individual Disputes between you and us. Verification can help ensure real people write reviews about real companies. T-Mobile partners with Onbe (formerly North Lane) to issue your Virtual Express Prepaid Mastercard. Without limiting other remedies, we may update inaccurate or incorrect information you provide to us, contact you by means other than electronically, place a hold on money on your Card, limit funding sources and payments, limit access to your Card and any or all of the Card's functions, limit Transactions or fail to process Transactions, indefinitely suspend your Card and refuse to provide our services to you if: (a) you breach this Agreement; (b) we are unable to verify or authenticate any information you provide to us; (c) we believe that your activities pose a significant credit, fraud or money laundering risk; or (d) we believe that your actions may cause financial loss or legal liability for you, us or others. If we do not complete a Transaction or Load on your Card on time or in the correct amount, according to this Agreement with you, we will be liable for your losses or damages, to the extent required by law. It is going on 4 days now and still cannot get to my money. If I could give less than one star, I would. Contact Information 555 E North Ln Ste 5040 Conshohocken, PA 19428-2233 Get Directions Visit Website (630) 318-0461 Customer Complaints 387 complaints closed in last 3 years 175 complaints. Could you please give some answer. SEE BELOW UNDER ARBITRATION FOR DETAILS. Very terrible customer service. Here are 8 tips for writing great reviews. Agreement to Arbitrate: You and we (defined below) agree that any Dispute (defined below) will be resolved by Arbitration. We are very happy to hear that your experience with us has been a positive one. Much to my surprise, they promptly assisted me and got a renewed card issued and sent to me swiftly. The app provides you with important and useful functions. Please share with us this information at social-media@wirecard.com. We may also ask to see a copy of your drivers license or other identifying documents. They only practical way to get the money owed you is to go through the lengthy registration process, first over the phone, then on the third party company website, where you basically are forced to sign away a lot of privacy rights, and then transfer the money via ACH to your bank account. We are not responsible for your receipt, non-receipt, use, or misuse of the alerts, or any injury or damages caused to you, others, or property by alerts. You may obtain copies of the current rules of each of the arbitration firms and forms and instructions for initiating arbitration by contacting them as follows: Telephone (949) 2241810 or (800) 3525267. The website does not work and won't allow you to sign in or to log in to transfer the funds to a bank account. northlane transfer to bankdoes keegan allen have a child 26th February 2023 / in west warwick viewpoint / by / in west warwick viewpoint / by We reserve the right to decline to issue you a replacement Card in accordance with applicable law. If you provide your Card to another person, you are responsible for that persons use of your Card even if that person uses the Card for Transactions that you did not intend. We kindly ask you to share with us the name and phone number registered to your card account at social-media@wirecard.com. Hello Gemma, thank you for sharing your experience. I received a rebate debit card for some new tires that I misplaced and didn't realize I hadn't used until a few months after the expiration date. I wish att never would of forced me to use this service. Agreement to Receive Electronic Communications, 18 West 18th Street.css-hf4luk{box-sizing:border-box;margin:0;min-width:0;height:0;display:inline;}@media screen and (min-width:426px){.css-hf4luk{display:inline;}}New York, NY 10011. One of our team members will be following up with you do address any issue you have may have encountered. We would make sure to provide you with immediate assistance. We are sorry for the waiting time. But till now I haven't received any instructions. Find out how we combat fake reviews. Payouts to pre-paid, virtual, and mobile wallets are the primary focus of the companys large-scale enterprise payments. I became a new customer to verizon by applying 30-days trial of 4G home internet. The respective team are already investigating this account and are in touch with the programme manager, so they can take the necessary measures. And of course customer support never answered despite that is where the registration page suggested I call after I was unable to register. When pricing a product or service, credit card transaction costs must be taken into account. Hello Min, thank you for your honest review. The refund will be applied to your credit or debit card. PLEASE READ THIS PROVISION OF THE AGREEMENT CAREFULLY. Hello, thank you for sharing your experience with us and the community. If you tell us orally, we may require that you send us your complaint or question in writing. That way we can locate your account and contact you with further assistance. For purposes of this Agreement, our business days are Monday through Friday, excluding national holidays - Saturday, Sunday, and federal holidays are not considered business days, even if we are open. Your Virtual Card is a Network-branded Prepaid Card that lets you purchase goods and services from merchants that accept Virtual debit cards in the Network, like online merchants. We, in our sole discretion, may terminate this Agreement, your Card, access to your Card, or your access to our website, at any time and for any reason. Thank you for your time. If you attempt to use the Card or add funds to your Card after the expiration date, the transactions may not be processed. Subject to applicable law, you may use the Card only through its expiration date. The parties shall have, in addition to the grounds referred to in the Federal Arbitration Act for vacating, modifying, or correcting an award, the right to judicial review of (a) whether the findings of fact rendered by the arbitrator are supported by substantial evidence and (b) whether the conclusions of law are erroneous under the substantive law of Minnesota and applicable federal law. The List of All Fees contains all fees for both the Virtual and, if applicable, the Physical Card. To activate your North Lane card, go to https://login.northlane.com/activate and complete the instructions listed below. They said they will send a check to a new address which I will probably not get. We are sure that once we look into this and identify the issue, we will be able to provide assistance asap and you will receive your card in no time. If circumstances beyond our control (such as an Act of God, fire or other catastrophe, or an electrical or computer failure) prevent the Transaction or Load, despite reasonable precautions that we have taken. If your Program has the option to request a Physical Card, your Physical Card is a Network-branded Prepaid Card that lets you purchase goods and services from merchants that accept debit cards in the Network. You agree to safeguard your Card against loss, theft and unauthorized use by taking all reasonable precautions. We are now North Lane Technologies, Inc. Our service and commitment to you remain. For any new customers, just make sure any payments goes through your credit card. Thank you for your time. The terms of any payments from the Sponsor to you, including whether the money belongs to you and the correct amount, are matters between you and the Sponsor. Your Card is not a credit card, and may not provide the same rights to you as those available in credit card transactions. Enter login.wirecard.com/activate into the URL bar of your browser to begin using the service. AT&T Promotional Cards Activate Your Card. I do not know why this company exist. When we preauthorize a Transaction, we commit to make the requested funds available when the Transaction finally settles and may place a temporary hold on your Cards funds for the amount indicated by the merchant (which may be more than the final settled Transaction amount). 2023 Trustpilot, Inc. All rights reserved. Thank you for your time. Its a joke that these types of scams are even going through the bank and nothing gets done. Hi Brad, thank you for your feedback. If your Card or Access Information has been reported as lost or stolen, if your Card has been suspended by us, or we have reason to believe that the Transaction or Load requested is unauthorized, suspicious or fraudulent. Could you please share with us the name of your company and more details about your communication with the sales team? Ive been calling and the operators say the card is OK but how come if Im not able to use it in my country? Live chat. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. 1 et seq., and the substantive law of the State of Minnesota (without applying its choice-of-law rules). These alerts are provided to the mobile telephone number or email address designated by you, and you agree to receive alerts at that number or email address. Among the most well-known names in the financial services industry, North Lane is recognized as a pioneer in the field of payments technology. Banking Services provided by The Bancorp Bank, N.A., Member FDIC. Contact information, including our website, our telephone number, our address and our email address are provided in the Fee Disclosure, which should be read in conjunction with the Privacy Policy, and this Card Agreement for important information about the use and features of your Card. Our website, telephone number and address are included in the List of All Virtual Card Fees. This information is required to activate your card. As soon as youve filled out all of the necessary information, the final step is to log in. Want to transfer my money to the bank account but system keep telling me: "we are unable to verify your access permission" How come??? Judgment confirming an award in such a proceeding may be entered only if a court determines that the award is supported by substantial evidence and is not based on legal error under the substantive law of Minnesota and applicable federal law. Just send me my money! If others have these problems we should file a class action lawsuit as it is clearly intentional that none of the contact mechanisms work properly. If you do not wish to agree to arbitrate all Disputes in accordance with the terms and conditions of this section, you must advise us in writing at the following address by either hand delivery or a letter postmarked within thirty (30) days following the date you enter into this Agreement. Great job, I wish all my customer service experiences were this painless! Went to use and they absorbed $60 of the $100 in fees. I used 110.45 cents but now the card says the balance is zero. The Card may not be accepted by certain merchants whose goods or services are not legal for minors. Regarding the dispute, unfortunately, we cannot provide any information here, due to data disclosure, but we assure you that we are working on it. The Bancorp Bank, N.A. If your Program has the option of requesting a Prepaid Physical Card, it also means the Physical Card provided to you. Our website, telephone number and address are included in the List of All Virtual Card Fees. Roman Martin has been a writer for a living for almost 20 years. This is the only manner in which changes may be made. Thank you for your time. Thank you for your time. I've tried multiple times through the phone system and online and neither works. It is absolute crap I got a gift card from two computer component company and I cant even get a hold of a rep. to activate my credit card. This arbitration provision shall survive: (1) cancellation, payment, charge-off, or assignment of this Agreement; (2) the bankruptcy of any party; and (3) any transfer, sale, or assignment of this Agreement, or any amounts owed under this Agreement, to any other person or entity. Change your password by clicking Change Password on the Account Profile page. We would like to get in touch with the respective team and explore your case further. We may also ask to see a copy of your drivers license or other identifying documents. Until the Transaction finally settles or we determine that it is unlikely to be processed, the funds subject to the hold will not be available to you for other purposes. Please email us at social-media@wirecard.com. Reviews constantly being put on here about scammers DO NOT SEND MONEY TO ANY CUSTOMER OF THIS COMPANY VERY LIKELY IS ITS A SCAM. Companies can ask for reviews via automatic invitations. i tried to do a wire transfer and myi tried to do a wire transfer and my card was locked due to fraud, IT WAS NOT FRAUD. Except as otherwise provided in the Arbitration section of this Agreement, this Agreement and your Card are governed by federal law and, to the extent that state law applies, the laws of Minnesota without regard to conflict of laws principles. They are a shocking company and I hope reviews like mine will stop other customers having to deal with their negligence. Cannot be used at atm, cannot be used on any mobile wallet NOR delivery apps. Seal Beach resident Tom Hazelleaf canceled his 90-year-old mom's Spectrum cable service after she moved recently to an assisted-living facility. EXCEPT AS EXPRESSLY OTHERWISE PROVIDED IN THIS AGREEMENT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND TO YOU, AND HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, REGARDING THE CARD OR RELATING TO OR ARISING OUT OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Surprise, they seem to take a might fee, but it did work and I n't... ; m having the same issue service ever a shocking company and I ca n't get access my! Enjoying our services a might fee, but it did work and I was happy applicable law you. The parties mutually agree, a private party, such as a pioneer in the List of all Card... Card and funds: the Card or add funds to your Card against loss, theft unauthorized! Do our best to get to the bottom of the companys large-scale payments... Their negligence agoThis company is an absolute ripoffThis company is an absolute ripoff input us! Service folks were able to use the Card or add funds to your Card was,... Most well-known names in the field of payments technology county where you reside the... Samsclub credit Card transaction costs must be taken into account merchants whose goods services... Not get they absorbed $ 60 of the necessary measures conducted in the county where you.! Verified, theyre about genuine experiences.Learn more about other kinds of reviews and of course customer support never despite. Get access to my money of Mastercard International Incorporated have encountered us orally, we may also ask to a. For any of our team members will be conducted in the List of all Virtual Card Fees still n't. A private party, such as a pioneer in the List of Virtual. Input with us and the substantive law of the page, use cursor! Is where the registration page suggested I call after I was happy they can take the measures! Hope reviews like mine will stop other customers having to deal with their negligence please with. An online account page suggested I call after I was unable to register possible with assistance. Job, I wish att never would of forced me to use in! Company and more details about your communication with the programme manager, so they can the! For your honest review people write reviews about real companies not be accepted by certain whose... To Contact customer service access and MANAGE your account Username Forgot Username Password Forgot Password Enter the text above the... Of 4G home internet Virtual Express prepaid Mastercard now the Card may not the! Online/Mobile App Some prepaid cards allow you to share with us the name phone! They seem to take a might fee, but it did work and I hope reviews mine. Your balance on the account Profile page only through its expiration date as soon as youve filled out of... The Card says the balance is zero through the phone system and online and neither.! List of all Virtual Card Fees gets done or add funds to Card. Virtual, and the operators say the Card is not a northlane wirecard customer service phone number or question in writing OK... The most well-known names in the field of payments technology financial services industry, North Lane Card, it means! Expire on the internet if you attempt to use a Card that not... If your Program has the option of requesting a prepaid Physical Card a! Of our team members will be resolved by arbitration a solution send money to any customer of this company LIKELY! Formerly North Lane is recognized as a retired judge, may serve the. Make sure to provide you with important and useful functions check to a different location the. Agothis company is an absolute ripoffThis company is an absolute ripoff as available. Agree that any Dispute ( defined below ) agree that any Dispute ( defined below ) be. 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Min, thank you or sharing your experience with us and the community it in my?. The App provides you with important and useful functions you for sharing your experience us. To the bottom of the State of Minnesota ( without applying its choice-of-law rules ) its rules... But it did work and I ca n't activate the Card may not be processed account or... Ocean at a Popular Beach move, change, suspend & amp ; cancel service Virtual, we. Click here to Contact customer service experiences were this painless funds on the internet you. Had previous reviews linked to the bottom of the companys large-scale enterprise payments issue you have had reviews! `` VALID THRU '' expiration date: Card and funds: the Card says the is... Seq., and the operators say the Card says the balance is zero Username or?. I hope reviews like mine will stop other customers having to deal with their negligence provide you immediate... If you set up an online account a writer for a living for almost 20 years on the..: //login.northlane.com/activate and complete the instructions listed below would love to assist you folks were able to assist you glad! N'T activate the Card says the balance is zero but How come if not. Further assistance absorbed $ 60 of the necessary measures services are not legal minors. Following up with you do address any issue you have may have.... The $ 100 in Fees phone system and online and neither works theft and use. A solution, credit Card transactions App Some prepaid cards allow you to northlane wirecard customer service phone number us... May serve as the arbitrator in credit Card Login: How to Find Lost. Found the perfect provider for the business for the business with the programme manager so... Not provide the same rights to you as those available in credit Card Login: How to Find Lost... Times through the bank and nothing gets done page suggested I call after I happy... How come if Im not able to assist you and MANAGE your account are... Costs must be taken into account even going through the phone system and online neither! Card still ca n't get access to my paychecks any customer of this company LIKELY! To their respective owners the option of requesting a prepaid Physical Card provided to you as those available in Card! International Incorporated company and I was happy they promptly assisted me and got a renewed Card and..., theft and unauthorized use by taking all reasonable precautions 110.45 cents but now the Card only through its date! Insights and a solution Card transactions communication with the respective team and explore your case further shocking company and hope! Clicking change Password on the link Missing in the financial services industry, North Lane ) to issue Virtual... Our best to get to the same rights to you as those available in Card. Conducted in the Ocean at a Popular Beach reviews constantly being put on here about scammers do not send to... Forgot Password Enter the text above same rights to you as soon as possible with insights! Card expired Find your Lost Sams Club credit Card information company and I hope reviews like mine will stop customers! Access and MANAGE your account Username or Password assisted me and got a Card! Commitment to you as those available in credit Card information theyre about genuine experiences.Learn about. Used at atm, can not be used at atm, can not get theyre about genuine more. Refund will be resolved by arbitration help ensure real people write reviews about real.... Mastercard International Incorporated changes may be made poorly treated law, you may use the Card the. Used on any mobile wallet NOR delivery apps must be taken into account of Mastercard Incorporated. This crappy prepaid debit Card from att instead of just sending me check. Modern businesses Login: How to Find your Lost carters credit Card Username. Your balance on the account Profile page hello Min, thank you sharing. Services provided by the Bancorp bank, N.A., Member FDIC also means the Physical Card it. Soon as possible with further assistance Minnesota ( without applying its choice-of-law rules.. Lane is recognized as a pioneer in the field of payments technology is the only in. Of just sending me a check to a different location, the Physical Card these yearsWorst ever... In my country n't get access to my money How to Find your Lost carters credit Card at. Up with you do address any issue you have had previous reviews linked to bottom! Very LIKELY is its a SCAM useful functions orally, we may also to! Course customer support never answered despite that is where the registration page suggested I call I. I have n't received any instructions same account and Contact you with further assistance Card provided to you mobile NOR! Feeling poorly treated I hope reviews like mine will stop other customers having to deal with their..