Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. This year, the retailer made headline due to bankruptcy filing rumour. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. Our store is aways messy and if they feel your going to slow they let it be known to everyone especially our store manager. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". I dont know how you are as a manager, But ill tell ya, it would have been nice to have a manager tell me I did a good job on something. I see clothes on a daily basis which do not have proper labeling. Pros Free lunch on extended hours Cons Long hours during festive season Was this review helpful? The complaint also asked for unspecified financial damages. And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. In her complaint, she cited that male supervisors at Forever 21 store insulted her and subjected her to bias because of her transgender identity when she started transitioning, whilst still working at the store. $2,500 to the Democratic Party. Working here brought me into depression. At my store, there were a group of people that seemed to always be in good standing with the managers. Then the people that they hire as sales, visual, cashier, etc they exploit by making them do jobs like MOVING HEAVY BOXES and pay them 8 dollars. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. I agree 110% there a terrible company to work for. Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. I was earning 13 an hour and was hired as a visual and then told i was a sales associatesorry, ididnt bust my [censor] and get 2 fashion degrees to do "Go Bax" all day. I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. One time, I picked up a pile of clothes left in a fitting room only to discover that it was drenched in urine. She looked at me and said "So you're resigning?" Discover the schools, companies, and neighborhoods that are right for you. This is XXI btw so its a huge store. So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. busy and fun Did she say sorry? In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". I will forever be thankful. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. I only worked here one day so my opinion may not be the same as others. They opened a newer store here in Colorado, and I have to agree. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. This would be my favorite yet only benefit. This job really helped me learn more about retail and the fashion industry in these times. If that isn't good customer service then i dont know what is. After all, we were there to work, not to socialize. A payment of $1.03 million and a 0.03% limit on cadmium in jewellery were part of the settlement that took place in 2011. All content is posted anonymously by employees working at Forever 21. 1.0. This is how Forever 21 makes all of their money, EXPLOITATION. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. and standing around filing their nails? The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. i can't wait to put in my one week (and that's me being nice about it) My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. Ridiculous. I should also mention that after I quit, after my schedule kept being jerked around, they ###ing called me and asked if I was going to come into work. The sweater looks terrible, don't know how to describe how this looks even. Location. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. Patterson asserted that the provisions improperly releases the retailer of any liability for damages caused to the consumer, even when the damages are the direct result of the Forever 21s negligence. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). After she walked out the store, she quickly walked back in because she probably had buyers remorse. And to hear that from employers is ridiculous. 2011 - Feral Childe v. Forever 21. . I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. The retailer faced a $2 million lawsuit as . Ratings by category. By meeting with retail employees, Congressman Garcia was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described. The brand sent cease and desist letter to the retailer. Flexible hours, friendly staff I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. They had me go from 35+ hr weeks to 4hr weeks (yes FOUR) without ANY notice or reasoning, and any day I requested off (For example, MY 21st birthday) they 'overlooked' the time off request sheet and when I tried to tell them I couldent work they'd give ME an attitude about it! Founded by South Korean husband and wife, Do Won Chang and Jin Sook Chang, in 1984, Forever 21 recorded $700,000 sales within first year of operation and has opened 700 stores all over the world. Working at Forever 21: Employee Reviews | Indeed.com Sale associate Sale associate (Former Employee) - Singapore - October 29, 2013 Working in forever 21 was once really a very happi job.but i resigned due to some prob.n is back.everything changed,seniors left,management become suck as new staffs is not working. My biggest thing with them, is their payroll. The anonymous poster who said they don't have to send your final check for 2 weeks, or pay you OT unless you work 40 hours per week, is totally wrong if she is talking about CA. YOU ARE GETTING PAID FOR IT. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. Another Forever 21 employee, Chris Angelo recounted a similar story where the store he was working as a visual merchandiser suddenly announced its closure and even shut down a few days earlier than expected. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. Forever 21 Employee Reviews Review this company. Sometimes the fitting room was over staffed, and other areas of the store suffered. Heck, I wouldn't be surprised if she told me "good job!" Forever 21 claimed that C Luce and Cornerstone Apparel, along with a number of other unspecified parties, copied one of their original creations. Forever 21 Reviews 110 reviews Excellent 27 Very Good 28 Average 36 Poor 14 Terrible 5 All Categories Pretty boring experience, the clothes are average but the staff is generally really nice. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. I like merchandising but we had to completely flip the store around almost every week which is tiring. Forever 21 - employee complaint. I know, probably a lot of companys do this, but I went for three weeks without my pay. United for Respect action with Sears, Kmart and Toys R Us workers protest in New York City, January 2019. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. Nobody knows until you've been there. She then wrote my name down on a piece of paper and said Ok then! There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. After extensive research and analysis, Zippia's data science team found that: 72% of Forever 21 employees are women, while 28% are men. Courtesy The Office of Congressman Jesus Garcia. What is your expirience in retail? Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. The staff at Forever 21 come from unusually diverse demographic backgrounds. Daskalakis then sued the retailer for harassment, discrimination and retaliation under New York State Human Rights Law. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Job culture. Told us that we're not allowed to talk to each other, not allowed to be friends, not allowed to complain and now we're getting moved to different departments. The whole time I stressed that I had another job and they said that it was fine. I said "Seriously? It also sucks because in fitting room, you're completely cut off from the rest of the store. Bad sign #11 Was this review helpful? they say it's to reduce the work when they fix the tI'me clock, but it's not. Thus the design is dated when. The first and most obvious thing that I hated about my job were the ridiculous hours I worked. Good luck! We hire because we see potential in people.. and we know they could do it. 531 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. When I went on my break there was nobody in my section at all, and I told the assistant manager before I left and he just said thats fine and left it a big fat mess for me to clean up when I got back. The average employee at Forever 21 makes $31,438 per year. I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance. She just didn't give a crap that someone just quit. You're on your feet for 8 hours straight and only have some time to stretch your feet and sit is on your 30 minute break. Ariana Grande filed a $10 million lawsuit against Forever 21 for creating Instagram posts that mimicked her style in 7 Rings music video and even hired a look-alike" model to pose for the pictures. The district manager made us stay open until 10 pm on christmas eve. Job Title. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. get over it. Forever 21 Employee Reviews Review this company. Help us make this company more transparent. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. Learn more. Start your review of Forever 21. She claimed that the company required employees to be on call for shifts but didnt compensate them properly for being made to report to work yet being sent home. They've had two weeks to get on the ball, and I have not gotten it. The complaint also asked for unspecified financial damages. they're just a shady company with horrible tactics. @NEntwistle79, are you really gonna respond to every xxi complaint with that? Raalon Kennedy, who previously worked at Forever 21 as sales cleark, slapped the retailer with a lawsuit over its exploitative scheduling practices. Each time I submitted my app., they seemed to come back even quicker with a denial letter. YES, if u are over the age of 18, we can keep you there till 5 AM. Even though it has great demographic diversity, Forever 21 notably lacks in political diversity. They really don't care at all about their employees and view them as expendable. Forever 21 is no stranger to controversies. My manager tells me "good job" all the time. 2.6 Salary & Benefits. I get along great with my coworkers, and other managers. Store Manager gets 45 hours. I thought it would stay that way also. Do Not Sell or Share My Personal Information. 2.6 Pay & benefits. It is somewhat competitive. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. $9 was my starting hourly rate, & a year later it's the same. When the store I currently work for opened, none of the employees had to work overnight. The managers are young and lack leadership skills as well as think they are better then everyone below them. The largest donation made to a political party by a Forever 21 employee was Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. Anyway i just left I couldn't take the bs yes most of the managers were cool and very nice and willing to work with you, but it was just to much headache for me. Schedules were always flexible and no one ever had any problems, if they did they discussed it with the MOD and all was worked out. Lastly, I wouldn't recommend to anyone. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. I think if they were more ethical and had better management I would have thought more highly of the company. It doesn t take long to find a lawsuit on the web involving F21. It was messy and was taking a while to clean up, and I was one of the last ones still working on a section. All. Associates, visuals, and even managers have had it with the way F21 is running their stores and I wouldn't be surprised if some day soon a whole bunch of people are just going to quit, leaving whomever is left to pick up the pieces. I quit yesterday." Come to find out (after doing some research) the scholarship is intended for Chinese students only. I work in the one in Toms River NJ ! Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. I have so much fun working here. United for Respects goal is to connect these employees with each other and draft their demands. But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. Forever 21 Employee Reviews Review this company. My store I worked at was exactly the same. 3.2 Work-Life Balance. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. Im sorry but I dont feel like working at Forever 21 for the rest of my life. Yesterday she returned the shirt that. Definately an unproffessional company and definately not a good place to work. It's not the company, it's the associates & managers. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. Apparently they also had a weight requirement as well. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. oh and another thing, they don't give anyone hours, then desperately call you everyday begging you to come in. I was so livid, and she had no idea that I quit. I learned about marketing and managing and got along with all of my managers and coworkers. I knew I wasn't the managers' favorite, but to be singled out as the one who was always in the fitting room and never allowed to operate a cash register? if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. Hours given are not guaranteed and can change without notice or reason technically. In comparison, some of its highest paying competitors, like. Fashion & Shopping. Visit Forever 21 at 125 . And those who quit won't care. That was how they treated their favorite employees though, which left the rest of us wondering what we were doing wrong and feeling left out. At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. I feel that my job is pretty easy. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. But every one is being miss treated which is wrong. I know I sure won't. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. Job Title. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. Let the company know that this makes it stand out from its competitors and you would be honored to be a part of it. @Killa: They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. Bad signs #7 and 8. I couldn't understand why I was never trained to be a cashier. by Ryan Loesch. In contrast, you are also expected to stay until after-hours if the store is super messy. After months of speculation, the brand filed for bankruptcy on Sunday evening (29/9) and it would close down 178 stores in the US. The national average salary for a Forever 21 employee in the United States is $31,438 per year. Even though she was late you can add that experience to how much better you'll be than her one day. We finally did earlier this week. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. Share your photos and videos with others to prove the truth of your words. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? All the managers are airheads, they screwed up my paycheck. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. Malaysia 13 reviews. For most positions, the hiring steps typically include: In some cases, a second or group interview. Forever 21 was my first job. If anyone has any questions about this stuff, let me know and I'll answer them for you. Nothing. DUH! In less than a year she has had a complete turnover. I would definitely go back if possible. I love doing what I do and working with the girls that work. Yes, URINE! When I first started everything was just fine. I only left the job to have the summer to think about college. Not a word was said to them. What did they do? Management. we all have families to go to. 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