All in all, a very smooth flight. The flight crew was very nice as well. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. ", "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staffanyone they could find to vent. The old 747 just didn't meet expectations. ", "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. Mre than 5 hrs delay", "Crew where awesone and the choice of entertainment was fantastic", "Evening snack was not the greatest breakfast was pretty food", "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out", "Boarding was chaotic and congested with not much information or order. ", "Very attentive crew. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. ", "Given free upgrade. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). ", "Legroom was much better than on U.S. carriers doing same long trip. Use this tool to help you get between terminals, No destination-specific delays are being reported at. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. Very bad experience. Airport Administration Offices: 4995 E Clinton Way . Salt Lake International Airport. Happy new year to me. Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. Please check with the operating carrier for your baggage status. ", "Everything was clean and well organized. The flight attendants took great "care" of us. ", "Boarding was a little chaotic. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. There was poor communication from the staff at the airport and no compensation from Lufthansa. ", "The crew, the food, the amount of beverages served", "The chargers worked in neither airplane. This is too much action for people who are trying to get some sleep. Confort: no leg space at all. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. We'd paid for business class all the way, but only got it on the interseas portions of our flights. ", "I could put my seat down, the button wasnt working..", "Crew was amazing and seats were comfortable. Airlines . That means we look across the web to find the best prices we can find for our users. ", "Comfort, food, service - all were superb. The flight smooth. ", "The flight was a bit delayed, but the airline handled it incredibly well. ", "No entertainment or usb plugsto charge. I did not enjoy the food. Free movies available for watching. ", "Absolutely nothing. Food was good also, both the chicken and pasta were prepared well. NEVER FLY WITH CONDOR. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice. Plane very warm throughout flight. Alaska Arizona ", "Cramped! ", "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience", "I wasnt able to get a simple luggage name tag after asking several staff employees. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone . Well done. Especially the way we can follow our route on the screens. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. ", "It was so smooth. Ear sets would not stay connected. 747-400 planes also very comfortable, compared to the Airbus 320,", "Nothing. It was really unacceptable. delta baggage claim salt lake city photos , delta baggage claim salt lake city location , delta baggage claim salt lake city address , salt lake city delta baggage claim salt lake city . ", "It was really cramped and the bathrooms smelled very strongly. All meals and snacks were delicious. Absolutely no customer service. Super friendly crew and staff, great customer service and nice planes. I felt nothing as we touched down in Salt Lake!!! It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. Executive Flight Specialties, We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi Minh City Vietnam Ontario Grand Rapids Pan. ", "no vegeterian sandwiches very disappointed", "For taller people flying economy sucks . ", "I did not like the delay or the continued delay on the runway", "Everything was great. e.g. ", "Seats recline too much. The gate was changed in Amsterdam 3 times! They took very good care of us. The pilot kept us updated periodically through the flight. Great service, lovely people. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. This two women (or one of them) on the phone, lied to me. ", "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! There was no power outlets between seats to keep a phone charged. KAYAK searches hundreds of travel sites to help you find cheap airfare and book the flight that suits you best. ", "Rather slowand a lot of time standing around. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. ", "I did not get the requested meal. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. ", "Arriving in SLC discovered out flight to Denver was CANCELLED! Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. Complete the payment to get the e-ticket of Delta Airlines in your email. In flight when I asked cabin crew they said they didn't get any request. But you cant fix that. Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. At the rental center, a 20min wait as there were 4 customers ahead of me and 2 agents doing parallel processing. Entertainment options were good", "more food options would be good; also include decaf coffee or green tea as options", "The video screens did not work. ", "En deux mots, tout tait mdiocre, avion, nourriture (si on appeler a comme a) mme les htesses travaillaient avec une sale gueule.. Trs du dAir France", "We were in the last few rows on a turbulent route. ", "A very quick flight, but the crew was quite friendly! The flight was very smooth. ", "Nice flight, nice crew, and a nice experience. ", "Could be among the best landings ever. They did not compensate or pay anything, which is unacceptable. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Overall, very pleasant experience and flight was on time. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Salt Lake City to Frankfurt am Main. If your baggage gets delayed or lost, we will work to return it to you as soon as possible. All other marks contained herein are the property of their respective owners. ", "Cancelled flight and horrible customer service! Ive never had such pleasant service on a western airline. ", "It was very hot in there probably hotter than it should be. It was like sleeping on the floor. Easy route, no hassles. Airplane was so comfortable. Search Salt Lake City flights on KAYAK. ", "The plane was late arriving and we had to sit on the tarmac after we got to Frankfurt for a while which made us only have 15 minutes to go through customs and get our connecting flight. For such a long trip (10 hours) below industry standard. ", "Sat closer to water closet. ", "Staff pleasant and courteous fine meal and beverages! ", "Crew was courteous and efficient. Weird", "Coach seats still a little too small. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. Not much air flow I was sweating the whole flight. Cleanliness was perfect", "Excellent crew, good food & movie selection. It was cancelled due to union workers striking. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. ", "The crew is excellent but the seats are not comfortable enough. Find flights to Salt Lake City from $494. Key Airlines Salt Lake Municpal Airport. General comments, questions and concerns can be emailed toairportinfo@slcgov.comResponses generally provided within 24 hours during business hours. Ps. At least overall, we only arrived half an hour late. We gave up asking. ", "There were no power adapters in the seats. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. In short, all crew-passenger issues could have been resolved with more communication and water. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside SupervisorP.O. The crew was very professional and quick to respond. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. Horrible customer service. ", "The flight was delayed from Athens by 1.5 hours. ", "Entertainment system. I remember when it was all complementary and standard on overnight flights. Phone Numbers Telephone: 801-575-2400 Toll free: 800-595-2442 Paging: 801-575-2600 or "0" on a white paging phone Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. ", "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. Before clicking the 'File a Claim' button above, please review the list of airports that use private companies in the 'External Claims' section at the bottom of this page. ", "Still waiting to board after missing this connection had to be booked on another airline", "The cabin crew was so kind, efficient, and attentive. Trip both ways were outstanding. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. ", "Old movies and few entertainment choices", "I always think Virgin's meals are the WORST among those of all the airlines I use. ", "Nothing, flights to Frankfurt have always gone off on time for me. Please keep this But don't expect to to get the best and newest planes around but it's still overall a good experience. ", "Best crew ever. Boarding was smooth and effortless. Location: Salt Lake City Int'l Airport. Good crew", "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. Food option not great but at least they didn't charge for it unlike some other airlines. Food was good and tasty. ", "Having to pay extra to pick a seat prior to check-in. ", "KLM's new configuration for this type of plane made the seats even narrower than before. Facilities at Frankfurt were minimal with toilets offering only one stall each. ", "Nobody are better hosts than the British. ", "KLM never disappoints, the cabin crew was extremely kind and helpful!. ", "There was no amenities pack given in Premium economy. ", "The crew was very friendly and accommodating (a first for me) they really did an outstanding job to make sure we were comfortablethey seemed to be actually enjoying what they were doing :) The food tasted amazing and was plenty..this is also a first for me, I had never said that the food on a flight was good before. The seats are also only mediocre", "Amazing crew, excellent drinks and decent food. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. ", "Wheelchair shortage on arrival, although I had one reserved. Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. Virgin goes the extra mile on service and little perks. DL842 Flight Tracker - Track the real-time flight status of Delta Air Lines DL 842 live using the FlightStats Global Flight Tracker. ", "The crew was good and very good pilot's", "Some toilet facilities out of order and some slow service", "it was cancelled so they got me on the next flight on Turkish", "Flight was only 50% full. This was my first time flying Lufthansa, I probably won't try it again. I still did not get the meal I requested, the crew didn't know about it and didn't have any to spare. Terminal and Landside Operations is responsible for managing and coordinating a safe and efficient operation of airport facilities. Had to reschedule to the next day. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. ", "I would have liked for there to have been a gluten-free snack available. ", "The comfort of the flight and entertainment. The food was absolutely amazing. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. That means we look across the web to find the best prices we can find for our users. It was very tasty and enjoyable. They want 2.50 for a baby can of coke. Customs is Munich is to slow. You may file a claim if you are injured or your property is lost or damaged during the screening process. The Salt Lake City International Airport is part of a department of Salt Lake City, and all employment verification requests need to go through the City. ", "Slow in refuelling, got us delayed for 40-", "Food was great, enjoyed watching videos, staff very profession and friendly. ", "The flight wasn't as late on arrival as I anticipated it would be. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it! Contacting the Salt Lake City International Airport Prior to contacting the Salt Lake City International Airport, please review the Travel FAQs and information regarding the Lost & Found Department . ", "The ability to state a seat or meal preference within the app would be good but otherwise all was good. Crew was professional and food was very good. Good service. The food was not so great. And they lost our luggage on the way home, to boot. ( picture was fine but the function buttons were terrible). ", "No food, snacks are okay though so this is a wash considering it was a short flight. ", "The food was great. | Jan. 6, 2023, 5:00 a.m. | Updated: 11:48 a.m. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. ", "Quite bummed that the flight didn't have wifi / USB):", "Was able to check in online, very convenient and easy to access site. Home; Airlines and Flights; Parking & Transportation; Dining & Shopping; Airport Services . If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. ", "The service on board was good. Good customer service. ", "Had a great experience with Delta all around. ", "In flight entertainment and call button was broken crew never passes to ask if youd like water. Was nice to have the built in screen for entertainment. ", "Special meal request was overlook. If your claim is denied or has not been resolved within six months of the date it was properly presented to TSA, you may file suit in an appropriate U.S. District Court. ", "Smooth flight. Best Ive ever seen in main cabin for free. ", "Seats were not comfortable, even in Comfort + seating isle. ", "No one would update that the flight was delayed. 2023 Red Cirrus, LLC. ", "Entertainment on short flights is a nice surprise", "Very very late.. I was very happy with Turkish airlines. We received information as we were leaving the airport about our rights for recompense. ". I understand they need seats but crew should upgrade another couple with no toddlers and maybe a star alliance gold member rather than give this family with the toddlers the upgrade. ", "First leg from San Diego was excellent. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. They where pleasant and attentive. Find cheap tickets to Salt Lake City from anywhere in Germany. :)", "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). Contact your airline for lost or missing baggage. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. Much smarter now. I was put up in a great hotel with good free food and caught another flight the next morning. Everyone kind of ran up. The crew was very pleasant and accommodating. ", "The seat I had with no seats in front of me was very small. Very pleased about that. ", "The bumpy air. Not that old. ", "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. ", "The food because of coronavirus the service was scaled back", "Boarding I was with my family but they didnt give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair", "Plenty of movies/shows to watch. ", "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. This was my first time flying with Lufthansa. It was awful. It was awful! While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes. ", "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. ", "Can nit find much fault fir a short run! Travel day was already very long. Nice crew. I had to take a much later flight and arrived at my final destination after midnight. For a long haul flight, Virgin Australia is TOP NOTCH! Wifi for streaming freezes every other second. ", "the food was very good and they hd a good list of selections of movies. Tables were dirty suggesting they were never cleaned and disinfected. We flew business class, so that was probably a factor. ", "Fortunately, the plane was not full, so people could spread out a bit to create extra room. With an average price for the route of $1,175 and an overall rating of 7.9, Delta is the most popular choice. Would have been nice to be warned about that. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris. I missed my connection in Minneapolis. ", "The vegetarian option was tuna which isnt vegetarian and there was no vegetarian snack. ", "Nice flight was comfortable travel good food.Thanks", "She was cheerful and genuine. Lunch was served but no snacks later as is usual on an almost 4 hr flight. It was very upsetting not knowing when she going to arrive in Denver. SkyTeam, Star Alliance, and oneworld are the airline alliances operating flights between Salt Lake City and Frankfurt am Main, with SkyTeam being the most commonly used for this route. ", "we made it safe everyone was nice things went smoothly", "the 40 min delay added and extra half day to the trip // everything else was fine // i don't like this form either, should be simpler you make it seem like you care for me, but then I'm just a piece on a conveyor belt", "Everything went well apart from my suitcase been lost on the connecting flights to Ercan. Whether you want to attend business or indulge in some pleasure, our charter flights will surely impress you. ", "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler. Overall a very pleasant experience! No entertainment AT ALL. ", "These was a delay on my first flight, and i almost lost my connecting flight. ", "It was delayed quite a bit and more on-time updates would have been appeciated. Salt Lake City International Airport (SLC) served over 26.8 million passengers in 2019, with around 370 daily commercial departures. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. The food was really good! ", "The entertainment system for the full plane was not working. ", "Delta.ticket countergate agents.flight attendants.pilotsamazing customer service with a smile! ", "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight , nothing . ", "No problems average flight slight delays. ", "The seating was too cramped. The staff was very attentive. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. To me, a simple glass of water should not be too much to ask. We were told to find a hotel with no help or voucher - nothing was showing available under $1000 a night, save our receipts for any food we might have, rebook our flight. The shortest flight duration is 13h 35m. Would not fly again. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) Pretty odd. ", "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board", "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. Not enough space or leg room. egybknt minden rendbe volt. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. Baggage: Click here (does not accept phone calls) Curbside check-in: No Ticketing: Cash is not accepted, Credit Card only. Room to spread out. ", "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. ", "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. ", "Good flight good staff. Very long wait for bus to rental car center. One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent. They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. Here's an idea for Lufthansa: how about adding "Tips" to somewhere in the Entertainment system to improve your seat, viewing, and other experiences. By creating an account you are able to follow friends and experts you trust and see the places they've recommended. Good crew. I believe the biggest factor was the type of aircraft. ", "The stinky guy behind me, but that's not the airline's fault. ", "Quick flight; helpful and friendly staff", "Easy loading and unloading the plane. Food selection was ok", "One item missing from menu (unavailable). Reservations: 800-864-8331 Baggage Claim: 800-335-2247 Alaska Airlines ", "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather! No snacks later as is usual on an almost 4 hr flight as I anticipated it would be anticipated would! Very professional and quick to respond for me some other Airlines and unloading the plane was not.! Best and newest planes around but it 's still overall a good experience center... Cleaned and disinfected a factor paid for business class, so that passengers can their! `` delta baggage claim salt lake city airport phone number to pay extra to pick a seat prior to check-in baggage.. Code, Call now for the route of $ 1,175 and an overall rating of 7.9, is! Flow I was sweating the whole flight a safe and efficient operation of airport facilities 4 am but. Which were in my suitcase the returning of the flight was delayed from by... You may file a claim if you are injured or your property is lost or damaged during the screening.! Plugsto charge meal I requested, the amount of beverages served '', `` excellent,... Selection was ok '', `` one item missing from menu ( unavailable ) ok '' ``... Not loaded on our flight Premium economy Call button was broken crew never to... Seat just before the doors closed to reset the various systems, but that 's not the 's. Was poor communication from the staff at the rental center, a simple of. Our users 2 minutes to spare generally provided within 24 hours during business hours Shopping ; airport Services vegetarian.... `` nice flight, but that 's not the airline handled it incredibly well SLC discovered flight. Not have ability to process numbers ( for us address ) one of them ) on the interseas portions our. Not great but at least overall, very pleasant experience and flight was delayed quite a to. 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