Is anyone else having issues with Argos??? This will help you understand how much money you need to pay your commitments as you go forward. Email. When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . However, if we do need to contact you we will ask some security questions before we can access your account. Why am I being asked to repay all of my balance straight away when I have several plans? Can I register again? The amount you owe and the payment due date are shown in your statement each month as well as on your account summary on myargoscard.co.uk and in the My Argos Card App. Just make sure you have enough funds in your account each month to pay your minimum payment and if you change bank account, make sure you change your Direct Debit accordingly. Hospital where Services were Rendered: Invoice Number: Patient Last Name: Patient First Name: Card Information (Required) *All fields required*. Called up c/service and they reimbursed points/money. For example, you might have Normal Credit and two Buy Now Pay Later plans - you may choose to pay 10 to each plan. It is common for some problems to be reported throughout the day. I've usually got round it by using another browser or removing cookies/cache/etc in Chrome. Argos is a major retailer in the UK. If your account has had a zero balance for a while we don't send you statements anymore. Why grind people down? Can I make a payment using my own online banking? Upcoming industrial action by Royal Mail may cause delays to postal communications. Argos Pet Insurance they refuse to talk to the Vet involved. #argos #CustomerService #customerexperience. How will increasing the interest rate impact the way my account works? I have a 40 card that I have QR code scanned as valid, but Argos isn't accepting the number. @rfallon By leaving the contractual minimum payment unchanged, it gives you the flexibility to pay more when you can. Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. Email: complaint.info@financial-ombudsman.org.uk. How can I see if I have a Direct Debit set up? Debt can become a problem for all sorts of reasons for example, as the result of relationship breakdown, unemployment, bereavement and illness. Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. @ArgosHelpers Thats the problem. Please call us on 0345 640 0700 if you need any further help. A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. Called up c/service and they reimbursed points/money. Find out more about Deferred Interest here. Make payments by: Direct Debit, via the Argos Card app or website, post, bank or Post Office. @kh60772306 @sainsburys If you're on an Android device, make sure you have a suitable app for opening PDFs. @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. Argos & mandate have always worked well so hopefully a good package can help the blow. @ArgosHelpers is there anyone working at Argos as they are not replying to messages I have left regarding dangerous cooker I purchased from them. No - as the main Card holder, you are solely responsible for managing your account. @fffffebby @walshie_writes Maybe, but my recent experiences of Argos were shocking. I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! If you're using browsers older than Chrome 28, Firefox 27, Microsoft Edge 12, Safari 7. Can I reset my security details if my email address is incorrect? Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? @ArgosHelpers Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? Please be aware that there are also many similar debt management businesses that will charge you for their services. How do I update my contact details? You can't register the Argos Credit Card (the black Visa credit card) on this website, only the Argos Card. Users having issues with points not added, Argos, Ebay & Esso to name a few. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys Advent Calendar not working on App. But if you do have a balance and haven't received a statement then it's possible that it's been delayed in the post. but no warning when ordering. You can - if you want to use your own bank to make a payment here's what you need. Anyone else have any issues trying to get anyone at @argos to listen and help you out? @ArgosHelpers @Argos_Online. Please also bear in mind that if your account remains in Persistent Debt, we may need to take other actions, such as suspending on your account from further spending, to help protect you from getting into further debt. Argos & mandate have always worked well so hopefully a good package can help the blow. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. If you only make the minimum payment each month, just before your payment date it'll take you 14 years and 8 months to pay off your balance. I've recently changed my name. I have trying all morning. Write to us: You can write to us at Home Retail Group Card Services Ltd, PO Box 211, Park Mill, Huddersfield, HD8 1FA. } ?????? If you find that you can afford to increase payments or repay your balance in full when you couldn't before, please call 0345 601 0798. You can see an estimated interest calculation for each plan on your monthly statement, which you may receive through the post or you can view on the App or MyArgosCard.co.uk. I've sent a text to opt out of the interest rate increase and received an error message. Do you have a phone number for Sky so l can check suitably before l buy one? Have I done anything wrong if I receive a letter about Persistent Debt? @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @aaron41214616 If you only have Buy Now Pay Later plans and a Minimum Payment Direct Debit there's no payment to take. Andrew Harris is actually a 4 time Grey Cup winner. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. We're here to help if you've recently lost someone close to you. How quickly is it set up? Must be getting hammered with the sales being on, as trying to place an order, and when it comes to selecting the delivery day, i can't select any of the ones that are available, when i try to click on them, nothing happens, and sometimes, after i click on delivery, instead of getting the page to select the day/time you want, i just get a white page access denied message. What's a Plan Ref? What does this mean? NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . So, the less you owe at the point the plan ends, the less interest you are charged. Hence my request to try later today. This error most likely means your bank or credit card provider declined the transaction. Posts: 2. @rantsfromrhi When we resolve a complaint, we will always communicate to you confirming the resolution. Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. How do I set up a Direct Debit? You will have the same experience of using the Card as you always have. .tg .tg-0lax { but no warning when ordering. Any data you enter is encoded by your browser using a unique secret key (a session key), which your browser and the secure server set up at the beginning of the session. @Tessandom Why is my payment not showing on my account? We want to assure you that we haven't increased your interest rate because of Persistent Debt. What's 'Verified by Visa' and 'MasterCard Securecode'? Unfortunately, this means you won't be able to spend on your card or take out any new Buy Now, Pay Later plans. Twitter Up to 1% of orders experience technical problems (a lot of orders!) .tg { What happens if I go over my credit limit? @David47203456 This national charity provides free, independent debt advice to people across the UK over the phone and via online services. It's shown on the front of your statement each month. We're working hard to resolve these issues as quickly as possible. If youd like to join in, please sign in or register. MS Xbox help just goes round & round, says go back to Argos. @ArgosHelpers I have held it for at least 2 years. Been reaching out for support for 3 days with no response! We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? It's been a week and this issue is still unresolved. You will then be asked to pay a monthly minimum payment and you will be charged interest every month. Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. @markzwol (Please ensure that you provide all of your details relevant to your Argos Card account). This does not prevent you from settling your balance early should you wish to. Usually things get back to normal quickly but sometimes the situation can get worse and positive action is required - the remedies are often simple. Please continue to make payments by an alternative method until your direct debit is set up. If you're on a PC or Mac you need a PDF reader to open statements (Adobe Reader is the most popular software for opening PDFs but there are others available). Fab customer service ? On your website and on your app. Your APR is displayed on your latest statement. Was told issue escalated and nothing. Deciding what plans to pay down or clear will depend on your individual circumstances, how much you owe and how long you have had the plan. Is this amount of delay usual? @s10cmk Credit subject to status. Why am I getting error messages when I am making payments on myargoscard.co.uk? Please contact us if you are having repayment difficulties. I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. @CJrpeake Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. Uninterested overseas personnel, all chatting in the background. Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. @BLUE_BLOOD_CFC If you are still not able to place an order using the Argos gift card, come back to us tomorrow and we will report it, if there is no website issue for payment with gift card but it is not working for you. If someone is misusing your money or stealing from you, or if you're worried this is happening to someone else, there are signs to look out for and there's support available. As outlined within our complaints procedure, if youre unhappy with our final response to your complaint, you can ask the Ombudsman for an independent review. We will tell you on your monthly statement when your direct debit is set up. @Argos_Online @MicrosoftUK FIFA download bought as a gift. }. @CodyBooker12 Shocking day with them yesterday! This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). If you decide not to pay off the plan by the end date, we'll move the remaining amount to your Normal Credit balance. Really angry now. @JamboMr @deacon_gina @goutmaskreplica If you pay more than the monthly scheduled instalment due on an Interest Free Plan or a Fixed Payment Plan, the remaining minimum payments will remain the same but the length of the Plan Period and/or the final minimum payment due on the Plan will be reduced as a result of the overpayment. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. Why am I being asked to repay all of my balance straight away when I have several plans? The Deferred Interest charges will be requested as part of your Minimum Payment, but not all in one go. Terrible service from Argos / Yodel. Please keep to the arrangement you have made. I've recently changed my name. The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. For example, let's say you have a Normal Credit balance of 500 on your Argos Card with an interest rate of 34.9% APR and you don't make any other purchases. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. meg giry songs phantom opera. What do I do if I've lost my Argos Card or had it stolen? How will Brexit affect the services I receive for my Argos Card? @jaybirdie1 @argos is the online payment service down ? How would you know how the milker was not working correctly if not used? You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. but no warning when ordering. If I'm worried I won't be able to increase my payments regularly, what should I do? How Deferred Interest is included as part of your Minimum Payment? @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. What is APR? Credit is provided by NewDay Ltd, a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. Call charges may vary please check with your provider. What should I do? How do I make a complaint? If I've registered for the My Argos Card App, am I registered for myargoscard.co.uk? Of course! the duration of your original Plan). Limited website function in Ireland and delayed services will always be an issue. I'm worried about being able to afford my repayments If you've missed a repayment to your Argos Card account, or think you might do, we want to help. Just a couple of notes if you're thinking about changing your Direct Debit details: What day is my Direct Debit taken? When your encrypted data is sent over the internet, any third party which monitors internet traffic will be unable to read it, but our secure server will be able to decrypt it and handle your request as normal. Please take a look at our dedicated help page for more information. I was refused a refund, apparently because the machine had been plugged in. Instead of Live Chat with disinterested faceless beings. Users having issues with points not added, Argos, Ebay & Esso to name a few. No reply now for 3 Days to my DM? argos card unable to process payment. I like and try to support local but Amazon has excellent customer service. Whenever you ask for a new credit limit (either an increase or decrease) we look at a number of things before we can change it. Shocking day with them yesterday! Thanks, Meg. @rockville1973 It is common for some problems to be reported throughout the day. @Mg05026377 @JP_Biz Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . @KatieCharlieL What happens if I spend more? I'm in arrears or have a repayment arrangement, do I need to pay more? Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. @ArgosHelpers @Argos_Online. Refunds (which take up to 7 days) only start when you contact them. Attention now has to go to staff with todays news. If you ask us to make any changes to your Direct Debit (amount, bank account or date) in the 5 working days before your next payment date, the changes may not take effect until the following payment due date. I've received a letter from you that says my account could be suspended. If you set up a direct debit up in the past but have not made any payments within 12 months we may need to set this up again. An Argos Card is a store card with a credit limit that allows you to make purchases from Argos, Sainsbury's and Habitat and pay at a later date. I'm having problems with the Verified By Visa / MasterCard SecureCode screen. complaint.info@financial-ombudsman.org.uk. That shouldn't be a problem - you should give us a call, though, and we can run you through the options. 30/3 month plan length = 10 charged each month for three months. The more you pay off and the earlier you do it, the less Deferred Interest may be payable. Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? @Argos_Online @PayPal Ive had a fraudulent purchase go through, PayPal says speak to Argos, Argos chat service doesnt cover fraud and telephone lines cut off. What do I need to set up a Direct Debit? If you're having problems with this part of your payment (if you can't remember your passcode etc) you may need to contact your bank to assist you. New bookshelf built from Argos (with the usual issues that arise when trying to build a bookshelf from Argos ?). You can contact our Customer Payment Solutions department by letter or telephone. If your Argos Card account is suspended, it means that you won't be able to use your card to buy anything new. Yes, of course you can. Argos is a retailer that operates both physical shops and an e-commerce website. You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. I set up a Direct Debit a while ago but it's not taking payments for some reason. @lizwhiteoak Can I keep using my Argos Card? What browsers will myargoscard.co.uk work on? How is interest calculated on Buy Now Pay Later plans? .tg TD { You can use your Argos Card in any Argos store, online at argos.co.uk, over the phone and on the Argos app. Up to 1% of orders experience technical problems (a lot of orders!) Did anyone else used to use Argos as a free tool hire place? @ArgosHelpers Thanks. If you successfully change your credit limit it's available straight away - we have a few technical bits to do in the background, so it might not show on your account right away, but it is available for you to use. If you are struggling to gain access, our customer services team will be happy to help you with this on 03456 400 700 . Refunds (which take up to 7 days) only start when you contact them. @feetonabee @ArgosHelpers Thanks. @ArgosHelpers is there an issue with the website taking payments from argos cards today? Card holder, you are having repayment difficulties is my payment not showing on my account have done. 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