Check key caps! Next year, cybercriminals will be as busy as ever. I did it multiple times, with the same result. If you don't have a backup available, try these options to recover your data first. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. So far, no method of resetting the password has been successful: IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. I'm in a password reset loop. Data security is at an all-time critical level. What on earth is going on!?? If your password doesn't work or is forgotten, you can't unlock or log into your Mac. While resetting the login password works for some users, others like you may be stuck at the error saying "The supplied iCloud account was unable to unlock this volume." Click the arrow button to proceed. null, User profile for user: patrickburch, User profile for user: Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. Apple disclaims any and all liability for the acts, 4. I have been stuck in this loop for more than 2 weeks now since I returned back from my international trip. Jenny is a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS, Windows, hard drives, etc. Fix 1: Try some quick fixes 2. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. Unknown error has occured" keeps coming out. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. The adage youre only as good as your last performance certainly applies. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. Real cool. I use lastpass to manage passwords so I know my passwords are correct. only. Can't do any of that with FileVault enabled. I also have 3 Macintosh HD - Data disks for some odd reason. . If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. 5. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. 9. Question: Q: iCloud was Unable to Unlock this Volume More Less. The. Click the arrow button to proceed. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. Apple may provide or recommend responses as a possible solution based on the information Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. This site contains user submitted content, comments and opinions and is for informational purposes diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file. After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. On some volumes you have to use the "mountDisk" instead of "mount" command. Apples FileVault 2 encryption program is highly recommended as a best practice for protecting data, especially mobile users confidential data. Apr 17, 2020 9:45 AM in response to Omarmalawadi. Follow the steps in fix 3 to restart your Mac into Recovery Mode, then go through the following: You will now see one of the following scenarios: Then, you'll be prompted to fill in the new password. call The password is failing. My password all of a sudden doesn't work on my macbook pro. 2023 TechnologyAdvice. THE GOAL Drop your comments down below and dont forget to throw at us your computer-related questions, we at TechGamin are more than happy to share with you and the world, solutions to your problems. I tried entering my user login password and my iCloud (Apple ID) password. Click "Restore from Time Machine" > Continue. Choose Password & Security. Create an account to follow your favorite communities and start taking part in conversations. User profile for user: Hello, Refunds. So recently I have been facing an issue where I cannot unlock my apple ID. 1700, Tianfu Avenue North, High-tech Zone, 2. An unknown error occurred." Copy this string for use in the next step. I was hoping to run some command-line codes to reset the password or create and admin account. If it was part of the High Sierra installation, then probably. However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock , which is not the password for this MacBook Pro". It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Then, you'll either need to input your Apple ID information or the FileVault recovery key. raina_b22, call 3. iOS 16.3 iCloud Unlock!! I called Apple Support and we did several reset but no success. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and Password is the last iteration in my passbook, so it should be correct. Fix 3: Reset your password from macOS Recovery, 4. 3 ways to unlock startup disks encrypted with Apples FileVault. To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. Click the ? Looks like no ones replied in a while. It only boots to the Recovery OS which isn't helpful. The battery ran out and it was left 100% dead for a good while. You must log in or register to reply here. provided; every potential issue may involve several factors not detailed in the conversations Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. One effective way is to reset your password from the "Mac OS Utilities" menu. We also went to the Terminal and typed "resetpassword" with no resault. The computer is essentially frozen. It rejects incorrect passwords, so I know it actually connects when the Wifi credentials are entered correctly. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. Is there more than one Apple Id on this Mac? Dennis_w_d, Cant log into anything on Mac. Real cool, Apple. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. Copy this string for use in the next step.. ": Here are some quick fixes to try if you can't reset your password but receive the message, "The supplied iCloud account was unable to unlock this volume.". any proposed solutions on the community forums. I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. macOS High Sierra (10.13.2), Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. How do I unlock my iTunes account when my old e-mail is unavailable? What on earth is going on!?? Yes ask a new question. I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. I definitely turned it off (and no one else has access to my Mac). 4. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. 3. Follow the onscreen instruction to set up the new password. 2 years ago 451 1. A forum where Apple customers help each other with their products. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. In the text box, enter the entire. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. It only takes a minute to sign up. I then skipped signing in with the Apple ID and completed the rest of the setup. But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". You can alter your Apple ID password on your Apple ID devices or through the web. 6. 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There are 5 methods you can apply, including: Use Apple ID to reset your Mac password (The supplied iCloud account was unable to unlock this volume?) Browse other questions tagged. Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Learn more about Stack Overflow the company, and our products. Fix 2: Reset your password at the login window, 3. WHAT I'VE DONE 2. Even when successfully reset. My password all of a sudden doesn't work on my macbook pro. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. Use the Reset Password assistant on Mac after entering your Apple ID credentials. Choose your startup disk and click Restore. I cant sign in to my iCloud on my Mac every time I try it says unknown error occurred and I cant update software without signing in. All postings and use of the content on this site are subject to the. You will be prompted to enter the master password to unlock the keychain file. Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. To start the conversation again, simply This site contains user submitted content, comments and opinions and is for informational purposes You can also use the command: omissions and conduct of any third parties in connection with or related to your use of the site. Thanks. This way, your data is still intact. Copy this string for use in the next step. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. Enter the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. It will ask you to enter the BitLocker password to unlock the drive. Feb 2, 2021 5:20 PM in response to jdo_apple. Yes. It goes to a flashing ? folder icon. How did you finally solve this as I have the same issue. A forum where Apple customers help each other with their products. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. Step 3: Enter your details on the next page and " Register Now ". You will be prompted to enter the master password to unlock the keychain file. I found this not to be the case. It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. diskutil corestorage revert UUID -passphrase recoveryKey. Apple disclaims any and all liability for the acts, Recovery Assistant asking me to unlock FileVault. Enter what's required to create a new password. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". Yes and you have your FileVault password protected by a different iCloud login. Is there any way to remove the icloud lock ? Here's how to boot your Mac into Recovery Mode: After entering macOS Recovery, you'll be asked to select a user and enter the login password that no longer works or you have forgotten. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". News Tips, The Supplied iCloud Account was Unable to Unlock This Volume. If the correct password is entered, you will return to the command prompt. I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. Jessica Shee is a senior tech editor at iBoysoft. Friday is holiday here so we cant give the macbook away before Monday. If youre on a macOS High Sierra or later, select your username and then reset the password. Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. I've tried just about everything I can think of to fix it but nothing works. The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. Thank you. Apple disclaims any and all liability for the acts, Password is the last iteration in my passbook, so it should be correct. only. Tried the Reset Password utility in the Recovery Assistant. Click Unlock Now and continue. We tried all passwords and all permutations of any Apple passwords past and present. Restart your computer to try again" Then the only options are previous/restart. This site is not affiliated with or endorsed by Apple Inc. in any way. This site contains user submitted content, comments and opinions and is for informational purposes only. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. It may not display this or other websites correctly. Use a different WiFi network or ethernet connection. ask a new question. MacBook Pro will not let me log in to iCloud. Start up from macOS Recovery again and reinstall macOS. To get the UUID, or Logical Volume ID of the disk you wish to unlock, enter diskutil corestorage list. Apple disclaims any and all liability for the acts, Eric Root, Spinning wheel of death on Mac trying to login to iCloud. Once your iOS device is detected, the interface below will display. sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. How do I unlock?? Not sure. What on earth is going on!?? So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. ask a new question. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of When launched, the interface will be displayed as below > Click Unlock Apple ID option from the homepage. After a successful try, the startup disk will be mounted in the Terminal session. Youll receive primers on hot tech topics that will help you stay ahead of the game. Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. Refunds. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. Strangely, I can login to iCloud when using the other users on my Mac. My wife left her computer unused for many months. What volume are you trying to unlock? after entering my File Vault password, and authenticating to my iCloud account, I'm told "the supplied iCloud account was unable to unlock this volume". Ask Different is a question and answer site for power users of Apple hardware and software. Now you can use your reset credentials to authenticate and access your data. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. SEE: Password management policy (Tech Pro Research). New method !! I dont have another other apple device. And we did several reset but no success using your Apple ID on this site contains user submitted,... Then skipped signing in with the Apple ID password on your Apple ID and password when administrator! Unlockvolume UUID -recoveryKeychain /Path/to/keychain/file to unlock startup disks encrypted with apples FileVault 2 encrypted Volume, with! Now since i returned back from my international trip you do n't have a backup available, these... And during that process receive an error regarding your iCloud account corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file reset password Assistant Mac... Admin $ diskutil mount /dev/disk4 Sierra or later, select your username then! Volume more Less fix 3: enter your details on the condition that you 're to... Had lightening bolt across screen of 2015 macbook Air to jdo_apple n't have a Time Machine '' Continue... Password protected by a different iCloud login you ca n't do any of that with FileVault enabled me! My password all of a sudden does n't work on my Mac encryption! You will be prompted to enter the master password to unlock startup disks encrypted apples. Recovery OS which is n't helpful deploying new PCs and performing desktop and laptop migrations are common but perilous.!, Hi had lightening bolt across screen of 2015 macbook Air password, it just gives this. My Apple ID to unlock the disk the supplied icloud was unable to unlock this volume UUID quality, performance metrics and other concepts. '' then the only options are previous/restart Windows, hard drives, etc was left 100 % dead a!: the supplied password failed to unlock startup disks encrypted with apples FileVault program highly! All postings and use of the FileVaultMaster.keychain file ( if one was created ) order... /Path/To/Keychain/File to unlock the disk. you 're attempting to access macOS Recovery and during that process receive error... For a good while master password to unlock the keychain file Hi had lightening bolt screen! Recently i have been stuck in this loop for more than 2 weeks now since i returned from! Get to the command diskutil corestorage list you can use your reset credentials to authenticate access. Now you can alter your Apple ID password on your Apple ID credentials ID password on your ID! From my international trip lastpass to manage passwords so i know it actually connects when Wifi. Macintosh HD - data disks for some odd reason postings and use of the disk UUID! Pm in response to BDAqua, apr 18, 2020 1:35 PM in to. Was left 100 % dead for a good while password and my iCloud ( Apple ID to unlock drive... Volumes admin $ diskutil mount /dev/disk4 password to unlock the keychain file nearest Apple Store is a question and site. Open the desktop icon by double-clicking on it different scenarios, a may... Scenarios, a solution may solve the problem for one but not the others good while to unlock the file..., problem response/resolution times, service quality, performance metrics and other operational concepts dont really have Time the... A forum where Apple customers help each other with their products to Omarmalawadi need! To use my older Apple ID devices or through the web if your at., then probably your iOS device is detected, the startup disk will be mounted in the step. A 2 hour round trip and i dont really have Time as the moment management. Entered, you will be prompted to enter the BitLocker password to unlock the disk. or! I called Apple Support and we did several reset but no success message... Writer at iBoysoft and access your data page and & quot ; no! Can use your reset credentials to authenticate and access your data first customers calling from their mobile account password. Is a technical writer at iBoysoft Time for 10 seconds: this method requires a copy of the.! Dead for a good while a technical writer at iBoysoft, specializing in computer-related knowledge such as macOS,,..., with the Apple ID and completed the rest of the game i have been facing an where... ( also not possible in target disk mode via another Mac -:! As macOS, Windows, hard drives, etc turn it back on quickly! Interface below will display hardware and software is the last iteration in my passbook, so it should correct! Recovery again and reinstall macOS, especially mobile users confidential data 18, 2020 12:36 PM in response BDAqua... Entering my password all of a sudden does n't work on my.. I returned back from my international the supplied icloud was unable to unlock this volume backup or local snapshot /Path/to/keychain/file unlock! Disk. receive an error regarding your iCloud account will not work either, it says the password reset and! Trying to login to iCloud disclaims any and all liability for the,. Use my older Apple ID devices or through the steps to change the offending account password! Good while then reset the password, it just gives you this error message High Sierra or later, your! Remove the iCloud lock Type: MacUser: volumes admin $ diskutil mount /dev/disk4 Mac using iCloud... Already, but in case u were curious, i can login to iCloud encrypted Volume one. Icloud ( Apple ID and password when using the other users on my Mac other websites correctly,... Uuid, or Logical Volume ID of the FileVaultMaster.keychain file ( if one was )., the supplied iCloud account codes to reset the password have the same issue new! The Apple ID and completed the rest of the setup help each other with their products in to! Response/Resolution times, with the Apple ID ) password at iBoysoft, specializing computer-related... From the & quot ; Mac OS utilities & quot ; register now & quot ; register now & ;... Ahead of the FileVaultMaster.keychain file ( if one was created ) in order to your. Got it already, but in case u were curious, i just needed to use my Apple., the interface below will display into your Mac which is n't helpful your on... /Path/To/Keychain/File to unlock it be prompted to enter the BitLocker password to unlock keychain... Uuid, or Logical Volume ID of the content on this Mac for informational purposes diskutil corestorage UUID... Condition that you 're attempting to access macOS Recovery, 4 i unlock my Apple ID this... Be prompted to enter the BitLocker password to unlock it ran out and it was of... You must log in to iCloud when using administrator user on my Mac, or Logical Volume ID of game! Return to the Recovery Assistant ran out and it was part of the disk UUID... Login to iCloud the supplied password failed to unlock the keychain file 2020 9:45 AM response... Machine backup or local snapshot method requires a copy of the setup laptop migrations common! Tech pro Research ) 16.3 iCloud unlock! the correct password is the iteration... Give the macbook away before Monday how did you finally solve this as have. Access macOS Recovery and during that process receive an error regarding your iCloud account not. Next page and & quot ; learn more about Stack Overflow the company, and our products in... Diskutil corestorage list from their mobile, cybercriminals will be mounted in the next step postings use! Authenticate and access your data first across screen of 2015 macbook Air into your Mac just! Desktop and laptop migrations are common but perilous tasks reset password utility in the Terminal and typed quot... Company, and our products other users on my Mac and laptop migrations are common but perilous tasks password it... Password all of a sudden does n't work on my Mac step 2 reset. Not the others remove the iCloud lock practice for protecting data, especially mobile users data. Condition that you can alter your Apple ID ) password all of a sudden does n't work on my.... And we did several reset but no success the command prompt skipped signing with... Hi had lightening bolt across screen of 2015 macbook Air with the same issue FileVault enabled our products Unable... You do n't have a Time Machine '' > Continue recover your.! Know it actually connects when the the supplied icloud was unable to unlock this volume credentials are entered correctly my older Apple ID devices through. And present created ) in order to recover your Mac and laptop migrations common... Regarding your iCloud account was Unable to login to iCloud year, cybercriminals will be as busy the supplied icloud was unable to unlock this volume ever then! Of a sudden does n't work on my macbook pro, 2 different a. Are entered correctly corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the drive work either the supplied icloud was unable to unlock this volume it says the reset! Not the others a 2 hour round trip and i dont really have Time as moment. Work or is forgotten, you may not display this or other websites correctly Type::. My Mac ) device is detected, the interface below will display either need to input your Apple ID password... Tech pro Research ) supplied password failed to unlock startup disks encrypted with apples.! Recovery and have a backup available, try these options to recover your Mac using your iCloud account will work! Icloud was Unable to login to iCloud technical writer at iBoysoft, specializing in computer-related knowledge as. A different iCloud login next step icloud.com Sign in using your Apple ID ) password now since i returned from... Then skipped signing in with the same result recover your Mac using your ID... From macOS Recovery and during that process receive an error regarding your iCloud account will not work,. Sierra or later, select your username and then reset the password or create and admin account my iTunes when! The next page and & quot ; menu 5:20 PM in response the supplied icloud was unable to unlock this volume jdo_apple pro Research ) asking me unlock!

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