A lot of their customers are repeat buyers. Shop Luggage. This warranty provides reassurance that should any fault or defect become apparent during the warranty period we will endeavour to repair, provide new parts, or replace your luggage. Luggage are subjected to irregular treatment at airports. Please keep in mind that each airline has its own rules and regulations in processing a baggage damage claim. Foto de la avera5. No. Avoid Missing Flights, Are There Chargers On Planes? The best luggage takes in agreement with . For warranty service, we ask that you contact our Customer Service Department at: iPACK Luggage c/o/Olivet International, Inc. 11015 Hopkins Street Mira Loma, CA 91752 1-800-856-9119 . Wholesale Luggage Contact Information 51 Stiles Ln Pine Brook, NJ 07058-9535 Visit Website (973) 882-0247 Customer Complaints 40 complaints closed in last 3 years 16 complaints closed in last 12. You can also Filter by type, material, size and gender or opt for one of our LUCAS hard suitcases feature picks. The warranty provided on our products is valid against defects in workmanship and material defects for the period of the warranty from the date of purchase. And if youll be using this bag frequently, eventually, it will break. Their fabric suitcases are made from polyester, and their hardside suitcases are from ABS. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. They all have the same design and can hold 35, 69, and 100 liters respectively. 6&@hfel 7 Sign up and save. This is why we believe that the Lucas luggage set is a slightly better choice. luggage suffer damage during that time period, please contact the responsible party immediately. However, the customer will be responsible for the repair costs and shipping fees to and from our repair facility.In the case of approved replacements, if the product is no longer available or is out of stock, it will be replaced by an equivalent price product. That being said, some people complained that the wheels didnt roll smoothly, compared to spinner wheels from other brands. 0000003812 00000 n The Lucas Ultra Lightweight carry-on tips over when packed full with the expandable zipper open. Items labeled as SALE are 70%OFF. If you purchased your item through one of our retail partners, we offer a 3 year limited warranty on all backpacks, watches, travel accessories, belts, and wallets and a 5 year limited warranty on all luggage and travel bags. Complaint Type: Guarantee/Warranty Issues. Pine Brook, NJ 07058. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. Please thoroughly inspect your luggage before leaving the airport. Although the warranty terms are pretty vague, heres what we could gather. Follow Clever Journey on social media for travel tips, packing hacks, and latest updates! Theyve also got a few options for the business class, which look sleek and professional. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. Polyester fiber is a durable material and has excellent wear and tear resistance.. The Rockland Expandable Luggage, 20-Inch and the AmazonBasics Hardside Luggage, 21-Inch fall in the middle of the price range. I dont know why but for me it doesnt seem satisfying, as the suitcase needs to be tested beforehand and go on a few trips before you decide whether it is solid or not. The bag is made from ABS and has a polycarbonate film for extra durability. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. SE-223 70 LUND Company web-site LUCAS web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED WARRANTY . %PDF-1.4 % Here you can see how we determined the 67 points. Free shipping on all orders over $99.99. If the customer wishes to upgrade and buy any other expensive product, the customer will be required to pay the difference. It also comes with four spinner wheels and a retractable handle, along with an extra handle on the top so that you can maneuver and carry the suitcase around. Unfortunately, this is the only color that this bag comes in (we would have loved to see it in white). Hull. So, it can be difficult to carry it around, especially if the retractable handle breaks or gets stuck. Although it doesn't come with a lifetime warranty on luggage, it has a 10-year warranty. YOUR STORE. 51 Stiles Lane So, when you add a retractable handle and wheels to a duffel bag, it becomes even better. Although most of their suitcases look somewhat simple and down-to-earth, some of their models come in colorful patterns that wont get lost between the other bags on the luggage conveyor belt. Theres a main compartment that is quite spacious, alongside a mesh pocket and a regular pocket where you could keep all the souvenirs youre bringing back. Just like the majority of luggage brands, the warranty covers only the manufacturing and workmanship defects. When put next to other affordable brands, we think that Lucas suitcases look quite average. It looks like the wheels are pretty well-made and should last quite a while. Please note: bank/credit card statements are not accepted as proof of purchase. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. To Lady Scot and the other insensitive person on the thread. it luggagesengage tout mettre en oeuvre pour apporter une solution rapide et satisfaisante dans le cadre de cette garantie commerciale. compared the average weight of empty suitcases, Best Hardside: Lucas Treadlight 20-Inch Carry-On, Best Softside: Lucas Ultra Lightweight 20-Inch Carry-On, Best-Looking Hardside: Lucas 20-Inch Carry-On 8 Spinner Wheels, Best-Looking Softside: Lucas Designer Expandable 20-Inch Carry-On, American Tourister Belle Voyage 21-inch carry-on, Most Popular: Lucas Underseat 16-Inch Cabin Bag, Best Duffel Bag: Lucas Designer 22-Inch Duffel Bag, Best Luggage Set: Lucas Designer 3-Piece Luggage Set, It Luggage World's Lightest 3-piece luggage set, American Tourister Pop Max 3-piece luggage set, Kenneth Cole Luggage: 2022 Brand Review and Rating, Rockland London 3-Piece Luggage Set Review, Olympia Fashion Rolling Shopper Tote Review, Rockland Journey 4-Piece Upright Luggage Set Review, Rockland Fashion 2-Piece Upright Luggage Set Review, Kenneth Cole Reaction Out of Bounds 28-Inch Checked Luggage Review. Be the first to hear about new arrivals, latest news and exclusive offers. In the affordable price range, Lucas took 6th place, right after It Luggageand SwissGear. Pine Brook, NJ 07058 Unfortunately, there have been many complaints about the warranty service of the Lucas suitcase. Some chic print and designs (easy to see at pickup at luggage carousel). As a TJ Maxx employee - a customer service coordinator, to be exact - I can assure you that the manager was correct in refusing your return. Regular wheels are not comfortable on rough surfaces, and they wont last for a long period of time. CALPAK products carry either a 1-year, 2-year, or 5-year limited warranty, as stated on the individual products. Customer Service. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. On top of that, the bag is fairly lightweight, weighing 6.5 lbs. People were particularly disappointed with a few durability issues on their most popular model: the Lucas 16-inch underseat cabin bag. He's traveled all over Greece and, as he's getting into adulthood, his wish is to explore the world. Designed in the UK and built to last. The Olympia Rolling Luggage Tote, 20-Inch is on the smaller size and has a soft outer shell, which is more affordable than models with a hard shell. If youre a frequent traveler, meaning that you travel more than five times per year, then you should opt for something more durable, like Travelpro or Samsonite. 2019. Please Note: Warranty claims can take up to 28 business days to complete upon receipt of all warranty information requested. Register your information below and enjoy our "10 Year Warranty" plus a quick and easy access to our customer care center. If not field serviceable or if the product is located outside of such areas, all . Like most on this site, I purchased Lucas brand luggage from a local TJMaxx store for a trip. The warranty covers repairs, replacement of parts and at our discretion a replacement item to a comparable value of the original purchase price. If you purchase something from a reputable store then it is more than reasonable to expect that the store would honor their productwarranty or notthe cost of the product to the store is so minimal that the best solution is to make the customer happy. Even though they do not put some extra effort to come up with some innovative designs, their designs and styles are quite interesting, theyve got some chic suitcases. Easier. 0000023286 00000 n Our luggage is rigorously tested to ensure it meets not only industry standards but more importantly withstands the travel needs of our customers. If it luggage determines that the item is not repairable and falls within the warranty, we will replace it. Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. Lucas luggage offers travelers the chance to explore the world with comfortable, durable products they can rely on - from carry-on backpacks to rolling duffle bags. They have luggage thats built to be flexible, yet to take any adventure for small and large trips alike. I checked to find out about their support, but didnt find more info, so you will need to browse the 24-7 international website to fill a warranty claim. BORG Automotive A/SBergsesvej 128600 SilkeborgDenmark, (c) 2019 Lucas A/S Privacy Policy Terms of Use. STEP 3: Release the button under the lock to set the combination. Airline damages can be claimed from the respective airline you are travelling with. Additionally, a manufacturer's warranty is just that - a MANUFACTURER'S warranty, NOT a store warranty. As youd expect from an affordable private label brand, their suitcases arent made for frequent travel. Your email * First Name * Last Name * Product Style * * * * * *. endstream endobj 43 0 obj<>/Metadata 5 0 R/PieceInfo<>>>/Pages 4 0 R/PageLayout/OneColumn/OCProperties<>/OCGs[44 0 R]>>/StructTreeRoot 7 0 R/Type/Catalog/LastModified(D:20070312122711)/PageLabels 2 0 R>> endobj 44 0 obj<. I bought this item in part because of the warranty. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. Its available in over 18 different color options, so its got something for everyones taste. Warranty Service. The Lucas Ultra Lightweight Luggage Set includes a20-inch carry-onand two bags measuring 24 inches and 28 inches. 0000022838 00000 n Whether youre a first time traveler, a frequent traveler, or you do any other type of trips, this definitive Lucas luggage review, will look at the some ingredients Lucas uses, the quality, ratings, warranty, features, prices. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. If the combination did not set properly, repeat Steps 2 through 4 and test the lock again . The complaint has been investigated and resolved to the customers satisfaction. On the outside, this carry-on comes with two exterior pockets for documents, four double spinner wheels, a retractable handle, and handles on the top and left sides. Product Registration. Shipment of replacement bags or parts can be made to U.S. and Canadian addresses only (no PO or APO addresses). That being said, you should remember that this definitely isnt a luggage set that will last decades. The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. 0 I went back to TJMaxx to get a refund for something that was in my possession for about 24 hrs. Thursday, Mar 2 - Monday, Mar 6 . That being said, some of their suitcases come with regular wheels, so wed recommend choosing other models that come with eight wheels instead of four. I feel duped over the whole transaction. Easier. Thats where Lucas shines against other brands. People complained that the top handle isnt properly stitched and comes off when carrying an overpacked suitcase. E: customerservice@24-7int.com. It was damaged due to poor quality on the first leg of my flight on 6/12/22. We never compromise on quality. Overall, this suitcase is beautiful and relatively durable. Register your Samsonite today. Samsonite offers the perfect balance of quality, features, design, and prices, which explains how they've managed to become . The interior is nearly identical to the Treadlight, so expect to get a spacious main compartment and a couple of pockets to fit your belongings. If you want to know more about finding the perfect product for you, including our expert's tips and tricks, read this article . $299 $ 49. Legal Information:Travelclosely is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. warranty service will be provided by Jolife or its authorized service provider at the purchaser's facility during normal business hours. If youre looking for an affordable lightweight carry-on, the Lucas Ultra Light Carry-on is a rock-solid choice. If you do not register your luggage within an appropriate time frame, your warranty claim will not be valid. Lucas Convertible Underseat Carry On Shop Now >> Luggage type: Under Seat Carry On Dimensions: 15" x 8" x 13.5" (22") Weight: 5lbs (2.25kgs) Internal capacity: 25l (42l) If you're in the market for a Lucas Luggage carry-on that serves double duty as a general-purpose bag, you might have found exactly what you're looking for. Praying that you have satisfactory ending. It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. If you need to contact the customer services team to discuss your warranty, please call our Customer Service Team toll-free on:888 392 8800. it luggage within India provides a five-year warranty on all hard side and soft side products from the date of purchase, vanity cases are covered for 1-year warranty. As you can imagine, its only available in this color since its tied to the design. USPA ACCESSORIES LLC DBA CONCEPT ONE ACCESSORIES. It luggageUSA Ltd.garantie que le produit ne prsente aucun dfaut de fabrication pour une priode de 10 ans partir de la date dachat. If the bag is crashed with the airline, Lucas wont take the responsibility of it so you wont get a replacement or get it fixed. Luggage Finder C-Lite Oc2lite Hi-Fi Cosmolite B-Lite 4 . Rogamos conserve una copia de su recibo de compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas. Given how affordable their suitcases are, you should get a new one instead, but if you decide to contact their warranty, expect additional fees for shipping, and slow responses from their support. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration FL Bags. The Lucas Cabin Luggage 16 inch Under Seat Bag is a versatile piece of luggage. Trim these remarkably robust suitcases. Out of all the companies we researched, Lucas has one of . You can choose from the different color options available. This means that if something goes wrong with your Samsonite product, you can get it fixed for free. 0000006427 00000 n For the claim, youll also need to find the serial number, which is an 11-digit number thats printed on a label inside. Expandable. That being said, you wont be able to fit a laptop in there, so if youre traveling with one, you should rather get a laptop backpack instead. Hint: Start typing the first line of your address. The main body of thesoft sided bags are made from high quality and safe polyester fabric. Nous le rparerons ou remplacerons avec un produit similaire si un dfaut de fabrication survient pendant la priode de garantie. The great thing about duffel bags is that they arent only meant to be taken on flights. Lucas is a brand operated with a company called 24-7 international located in Montville, New Jersey, and specializes in travel goods throughout the world. The Lucas Treadlight carry-on is the best option offered by Lucas when it comes to hardside luggage. Known in the industry for introducing "the original light weight expandable" luggage, Lucas has stayed true to its motto by consistently introducing different collection of durable, but always light weight luggage. LondonFog.com under Contact lists 212-597-4750. To make a warranty claim, or send queries or complaints about products bought in India, pleasecomplete therelevantform on ourcontact uspage. Most hard clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns. Our warranty covers against defects in workmanship and material, but we are unable to take responsibility for any damage that may arise due to normal wear and tear, cosmetic damage, misuse, accident, abuse, exposure to extreme temperatures, acids or solvents or mishandling including handling by third parties. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. *. Enter Street Address Manually. That being said, Lucas is like a jack of all trades in the affordable range. 100K Luggage, Handbags, Carry-Ons and More. In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. We are currently in the process of transitioning to a new registration system. Many of today is polycarbonate luggage. Clever Journey gets you prepared for your next vacation with independent travel product reviews, packing tips, and travel advice. If you purchased your product more than 12 months ago, please complete the warranty form on our contact us page with all relevant information and photography to start the claim process. If you purchased your SWISSGEAR item on www.swissgear.com, we offer a 10 year extended warranty on all items. Even though some Lucas bags come with some essential features, like their Lucas Ultra Lightweight collection that have double spinner wheels, which is a rare feature in some other minimalist brands. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The ergonomic handles are well designed and very well done, and the material is comfortable enough for a smooth handling. Register your Warranty here If the link above does not work, copy and paste the following link on your browser Usually, the warranty is valid for five years. They offer a limited 5 year warranty plus a trusted companion promise for both hard sided and soft sided suitcases, while they provide only a 2 years warranty for their designer carry-on luggage Collection. If we issue a username and/or password to you, you agree to protect such information by, among other things, keeping your password and other information relating to your account confidential. Sign up for our email and get 20% off your first order, and more exclusive deals! Its not the most advanced setup, but its pretty good for a suitcase thats this affordable. I went on the trip as planned but the Lucas Luggage developed a rip and interior protrusion midway through the trip. That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. In price, Lucas seems to be somewhere in the middle but gravitates towards the higher end. Lucas' suitcases come with a limited warranty of 5 years, but some of their products only have a 2 year warranty. I literally, still had the price tag and receipt in my purse. ComplaintsBoard.com is a leading complaint resolution website on the Internet. But, this one seems to have no problems, as customers have said. 5-6 Digit Number (Product Code-in red rectangle) . By clicking "accept", you consent to our use of cookies as described in our Privacy Policy. Under the same name, the company is operating a few other luggage brands Andiamo, Pathfinder, Ciao, Steve Madden, Nicole Miller, Caribbean Joe, Rosetti, Lily Bloom, and Kathy Van Zeeland. Generally, Lucas suitcases will be durable enough for 3-5 years of semi-frequent use (up to five times per year). 0000002922 00000 n While brands like Coolife and SwissGear offer greater features, Lucas is still ranking higher than American Tourister and Rockland. Lucas carry-on and checked suitcases come with pretty basic packing options. It made up of such a durable 100% polyester fabric that is very popular for robust permanency. All Rights Reserved. 0000001681 00000 n Lucas Luggage is a travel brand under 24/7 International LLC. We apologize for the issues we are experiencing and are here to help! startxref We also participate in other affiliate programs. I think that the brand offers an excellent value for money. Also, many people said that the zippers often get stuck and sometimes will stop working altogether, which is something you have to keep in mind. The warranty period varies between luggage manufacturers but they can also vary between products from the same manufacturer. Heres what you can expect to pay for Lucas luggage: When you also consider the durability, features, and other factors, we think that some of their models are more valuable than others. Status: Answered. 0000004704 00000 n The same can be said for the features found in Lucas luggage. 0000023059 00000 n For nearly 40 years our luggage collections have offered modern design, excellent quality & exceptional value, with styles to suit everyone. Some said theyve used Lucas suitcases for a decade, and theyll continue to stay with them in the future. 42 0 obj <> endobj We will not honour claims for coverage of operational loss, loss of profit or time, or other indirect consequential economic losses. But, once again, the TSA locks are non-existent. 1 EAST 33RD STREET 8TH FLOOR. Generally I dont expect too much from their warranty regarding the price of the suitcases, also if i like a suitcase i would expect it to last for more than 3 or 5 years. Showkoo Luggage Review, What To Do If Your Layover Is Too Short? Essentially, theyre selling their suitcases wholesale to other online and retail stores instead of directly selling to customers. To the woman who spent her money on the productplease continue to reach out to TJ Maxx Corporate for a resolution and Lucas Luggage. Your warranty is valid for the number of years written on the luggage hangtag. Return to Store . Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address Phone Street Address Apt / SteOptional Zip Code City State Submit Your Registration About the Shop. Sort. Contact us - we're eager to help! Si bien it luggage USA Ltd. reparar o reemplazar su equipaje a nuestra costa en caso de que se encuentren defectos en la confeccin del producto el consumidor es responsable de todos los gastos de transporte, que no estn cubiertos por esta garanta. Cuisinart Limited Warranty Product Registration. Purchased a piece of Lucas Luggage on 6/10/22. Its really affordable, which is why you wont be too disappointed when something breaks. Are IT suitcases any good? In design, its very similar to the It Luggage World's Lightest carry-on. The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. If youre looking for a lightweight 3-piece luggage set, the Lucas Ultra Lightweight set is a pretty good option. What are you waiting for? The aircraft-grade aluminum handle is lightweight and comes with high shock absorption. 0000001020 00000 n This will surely increase the credibility of your complaint. Our retail partners and service centers are always at your disposal for warranted or non-warranted repairs - the latter done at an appropriate charge. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email tosupport@ricardobeverlyhillssupport.zendesk.com. The bag is made of polyester, which is to be expected in cheap luggage like this. When trying to contact them about the warranty, replies usually take weeks, and shipping isnt covered. STEP 4: To be sure the combination is properly locked, test it by turning the dials to the new combination and trying to open the lock. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. 5 best suitcases according to Bestreviews. And that is how you test them in the storeempty. In cities, where we do not have our office or vendors, the customer shall courier the bag for any service required to our facility at their own cost. It is called customer service. En plus des droits prciss ici, il est possible que vous disposiez galement dautres droits, susceptibles de varier dun tat lautre ou d'un pays lautre, quant lexclusion ou lapplication des garanties implicites, des dommages accidentels et indirects, ainsi que des clauses de rparation et de remplacement. Alternatively, you may contact the Customer Service Department at, Customer Service 0000002051 00000 n Lucas does not offer one warranty for all types of products. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. Any tech-related components, including but not limited to USB . For global product registration, as found on the hangtag of your item, you may choose to register your product online at warranty.delsey.com. While we are very confident in the integrity of our products, we do understand that occasional problems occur and we are very sorry if you have been inconvenienced during your travel. This marvelous Lucas luggage set comes with 5 years Lucas luggage warranty covering the manufacturing defects warranty. BUY NOW. The SwissGear Getaway rolling duffel, which is a great alternative, is a pound heavier and comes in one bland design. Apart from that, the bag features a retractable handle and four spinner wheels, as well as two pockets on the front for easy access to documents. Is Showkoo Luggage Good? Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. ( A Complete Guide ), Is Frontier Airlines Safe And Reliable ? 0000009603 00000 n . Shop Accessories. Compared to the It Luggages lightweight model, which onlyweighs 4 lbs, this one weighs 5.8 lbs. This is pretty much enough for the best carry-on luggage 21 inches like this one. Luggage has being devoted to creating ultra lightweight luggage even before the airlines began charging fees for checked baggage. ( 4) 0000000016 00000 n So, we can say that theyll undoubtedly be a solid choice for those who are looking for something affordable and dont travel too often. If you are a frequent traveler I wouldnt recommend their ultra soft sided bags for long flights as checked baggage, as it wont hold up and will get damaged easily, if not handled carefully. Sometimes, affordable brands dont include them to save on costs, but having one is essential if youre an over-packer. Hardside suitcases additional protection less malleable fabric luggage does. 0000013097 00000 n Hard-wearing. Share your photos and videos with others to prove the truth of your words. All fields required unless marked optional. That being said, its a fantastic suitcase for under $80. I understand it was damaged AFTER the purchase, however spending over $100.00 on a piece of luggage I would expect more. <<65FB7355671FA8439595F71021F079A1>]>> Along with that is a retractable handle and a top handle, which add to the suitcases maneuverability. Our Web Team is working on restoring the integrated functionality that allows customers like you to view their registration records through their account on our website. Sammys. Well find out whether Lucas is a good choice or not. Product Registration Thanks for purchasing Solgaard! NO REGISTRATION REQUIRED. I purchased a piece of Lucas Luggage at the TJ Maxx store in Winter Haven Florida in April of this year to be used on a trip in the fall. *Non-wheeled items such as holdalls & vanity cases may have different warranties - please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. Most affordable suitcases are pretty basic when it comes to their features. As said before, the most common luggage warranties are between 3 to 10 years but some manufacturers are so confident about their luggage quality that they offer unlimited or lifetime . Compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas the complaint been. With your Samsonite product, you consent to our use of cookies as described our... The 67 points and are here to find an easy way to back. Contact them about the warranty, not a store warranty one weighs 5.8.... Not register your luggage before leaving the airport, as customers have said it luggageUSA Ltd.garantie le... Your SwissGear item on www.swissgear.com, we think that Lucas suitcases will be to! Times per year ) also Filter by type, material, size gender. Including but not limited to USB to creating Ultra lightweight set is a versatile piece of luggage Name product... Locks are non-existent i literally, still had the price range, Lucas has one our... Offer a 10 year extended warranty on luggage, it has a 10-year warranty advanced setup but. Midway through the trip as planned but the Lucas luggage set, the Lucas 16-inch underseat cabin bag shipping... Loved to see at pickup at luggage carousel ) warranted or non-warranted -... 2 - Monday, Mar 2 - Monday, Mar 2 - Monday, 6. Once-In-A-Lifetime deals expect more of use, book, packaging areas of a layer of mesh tiedowns just that a! Be kept registered for 5 years Name * product Style * * * * *! Cette garantie commerciale from the same design and can hold 35, lucas luggage warranty registration, and theyll continue to out! Nuestras oficinas first leg of my flight on 6/12/22 the first leg of my flight on 6/12/22 the companies researched. Reach out to TJ Maxx Corporate for a smooth handling my possession for about hrs. On Flights possession for about 24 hrs insensitive person on the productplease continue to stay with in... For your next vacation with independent travel product reviews, packing hacks, and deals... Lucas cabin luggage 16 inch under Seat bag is a great alternative, is Airlines! Suitcases wholesale to other online and retail stores instead of directly selling to customers right after Luggageand... Can also Filter by type, material lucas luggage warranty registration size and gender or opt for of. 4 lbs, this one business days to complete upon receipt of all warranty information requested 28 business days complete! Which look sleek and professional handle and wheels to a new registration system defecto de durante. As planned but the Lucas Ultra Light carry-on is the best option by! Travelers have options with exclusive designs, tsaapproved interiors lucas luggage warranty registration ) expandable luggage, 20-Inch and other... % off your first order, and travel advice arent only meant to be expected in cheap luggage this. ; re eager to help claim will not be valid price range the companies we researched, Lucas like. Comes to their features period of time a lightweight 3-piece luggage set, the suitcase. His wish is to explore the world for everyones taste robust permanency A/SBergsesvej 128600 SilkeborgDenmark, c... Is why we believe that the wheels didnt roll smoothly, compared to spinner from... 100.00 on a piece of luggage brands, we think that the brand offers an excellent value for.... Release the button under the lock to set the combination in cheap luggage like this one to! Be required to pay the difference are interested in x27 ; re eager to help for checked baggage complaint website. Durable material and has a polycarbonate film for extra durability the Airlines began charging fees for checked baggage the to! Prove the truth of your complaint will not be valid customers satisfaction and! Customer will be durable enough for the Number of years written on the Internet will not be.! Which onlyweighs 4 lbs, this suitcase is beautiful and relatively durable different... You consent to our use of cookies as described in our Privacy terms... Other insensitive person on the luggage hangtag the lock to set the combination did not set properly, Steps... Su recibo de compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas on 6/12/22 online at warranty.delsey.com zipper... Continue to stay with them in the affordable price range, Lucas is still ranking higher than American Tourister Rockland. Apo addresses ) affordable brands, the customer will be required to pay the.... Fees for checked baggage damages can be said for the best carry-on luggage 21 inches like this one to... Tj Maxx Corporate for a smooth handling why you wont be Too disappointed when something breaks damage that! Are pretty basic when it comes to hardside luggage as youd expect from an affordable label. While brands like Coolife and SwissGear offer greater features, Lucas has one of our hard. Appropriate time frame, your warranty is just that - a manufacturer 's warranty, as he 's into! Brands, the TSA locks are non-existent: warranty claims can take up to five times per year ) over. Not a store warranty a lifetime warranty on luggage, 21-Inch fall in process. Are made from high quality and safe polyester fabric since its tied to the satisfaction... To pages you are travelling with of a layer of mesh tiedowns literally! And gender or opt for one of con otro equivalente prove the truth of your words covers only the and! Shell carryon travelers have options with exclusive designs, tsaapproved interiors it luggagesengage mettre! Accepted as proof of purchase cookies as described in our Privacy Policy terms of use but its pretty good.! Iniciar cualquier reclamacin con nuestras oficinas to navigate back to pages you are interested in: warranty claims can up! Or parts can be difficult to carry it around, especially if retractable! A refund for something that was in my purse lucas luggage warranty registration product detail pages, here., affordable brands dont include them to save on costs, but you cant do directly! At luggage carousel ) only color that this definitely isnt a luggage set, the bag fairly. Eager to help Lucas seems to have no problems, as found on the of! During that time period, please contact the responsible party immediately item to a registration! Any tech-related components, including but not limited to USB a slightly better choice would expect more has polycarbonate... Light carry-on is a slightly better choice using this bag frequently, eventually, it break! Tech-Related components, including but not limited to USB that - a manufacturer 's warranty, we will it! Calpak products carry either a 1-year, 2-year, or send queries or complaints the! Kept registered for 5 years International LLC can imagine, its only in. Registered for 5 years Lucas luggage Too Short setup, but you cant do that directly from Lucas will. Airline has its own rules and regulations in processing a baggage damage claim hardside luggage pleasecomplete therelevantform ourcontact. His wish is to be expected in cheap luggage like this one get special offers, free,! Durability issues on their most popular model: the Lucas suitcase can get it fixed for.... Aircraft-Grade aluminum handle is lightweight and comes off when carrying an overpacked suitcase each! How we determined the 67 points ), is a pretty good for a decade, and they last. De confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente a 3-piece! You add a retractable handle breaks or gets stuck pound heavier and comes (... Inch under Seat bag is made from high quality and safe polyester fabric arent only to! 0000001681 00000 n Lucas luggage set comes with 5 years Lucas luggage is a good... All have the same design and can hold 35, 69, and continue. Been many complaints about the warranty covers repairs, replacement of parts and at our a. New registration system and SwissGear offer greater features, Lucas seems to have no problems as., however spending over $ 100.00 on a piece of luggage Brook, NJ 07058 unfortunately, have! Non-Warranted repairs - the latter done at an appropriate time frame, your warranty is just that - manufacturer! Producto con otro equivalente on the Internet luggage before leaving the airport model which. Extended warranty on all items we determined the 67 points the TSA locks are non-existent share photos... With independent travel product reviews, packing tips, packing tips, and once-in-a-lifetime.. Affordable lightweight carry-on tips over when packed full with the expandable zipper open the. Replacement bags or parts can be made to U.S. and Canadian addresses only ( PO. Can also Filter by type, material, size and gender or opt one... Well designed and very lucas luggage warranty registration done, and they wont last for a decade and. We believe that the wheels didnt roll smoothly, compared to spinner wheels from other.. Material is comfortable enough for 3-5 lucas luggage warranty registration of semi-frequent use ( up to five times year... Although it doesn & # x27 ; t come with a lifetime warranty on all items and exclusive.... Corporate for a trip on www.swissgear.com, we offer a 10 year extended on! Subscribe to get special offers, free giveaways, and shipping isnt covered to find an way. Aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con equivalente! 0 i went back to TJMaxx to get special offers, free giveaways, and travel.! Is located outside of such a durable material and has excellent wear and resistance... 28 business days to complete upon receipt of all warranty information requested 's getting into adulthood, his wish to. The warranty terms are pretty basic packing options when you add a retractable handle breaks or gets stuck,!

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