After their fees, but not including taxes, your total would amount to about $85. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. . Whether or not you actually get your money back is a secondary concern. Lets say you intended to sell a ticket for $100 through StubHub. This system updates in real time, so you can accurately gauge how prices are fluctuating. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . Because the purchase was made using the StubHub system, you can go through StubHub support. Use of this website signifies your agreement to our. When a StubHub refund is on offer, the buyer will even be able to ship those tickets. The Selfie Museum Trend: Should You Open One? If you go to the StubHub support page, youll see options for disputing charges. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. Bonnaroo Can I set an alert? As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. If you have more than one unknown charge, tell us about the charges in the Share additional details box. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. Enter StubHub! The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. Disputing a credit card charge is different . You can buy tickets on StubHub with all major credit and debit cards. They do charge a shipping fee "of course" of $2.95. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. The only real solution here is to keep your guard up. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Once your event is registered in the system, youre ready to sell tickets on StubHub. Received the exact same email last week after also sending the dispute letter among other things. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? At a25%discount, youll receive all of Atavions features to help you create a world-class event site. Its no longer giving refunds, just coupons. If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! Rather, those fees can fluctuate based on factors such as ticket price and demand. Depending on the circumstances, you have a few options. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. The same goes for your credit card company or other resources you might use to dispute the purchase. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. event marketing To find tickets to buy on StubHub, you can list tickets for sale. Original review: Feb. 13, 2023. zoo Evermore Morgan Wallen The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. We don't accept cash or checks. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. To register an event with TicketsCandy, youll first need to create an online account. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. You have an e-Gift Card or Plastic Gift Card. StubHub is equipped to sell multiple different ticket types. My order still has the "hasn't shipped" status, so I'm getting very worried. You will pay. The minimum charge per ticket is $6.99 and the maximum charge is $575. I never even knew they sold. Customer service all the way to your seat, 2000-2022 StubHub. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. The cost of diagnosing the U1510 GMC code is 1.0 hour of labor. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. But, because you tried to make a purchase, you get an email. If theres a problem, you can quickly cancel the virtual card and just get a new one. Instead, they get info for the virtual card. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. It is true that sellers are owed this money, provided that the events actually take place. TicketsCandys support team also handles the maintenance for you. But after that, you can be pretty confident the money is yours to keep. We rely on your financial support to keep making that possible. The Ascent does not cover all offers on the market. If theres any issue with adding your event, this process can take even longer. We have helped over 300,000 people with their problems. Nowadays people dont think twice about reselling tickets online. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. You can list your tickets on the website for free. What Are the Most Common Scams on StubHub? Since this is a scam, you know how it goes from here. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. You see a link for tickets that looks a lot like StubHub, so you click on it. So, you get in touch with StubHub support, and thats when you get the bad news. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. ticket price StubHub confirmed it had received a refund request, and said processing would take between two and three weeks. Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. And if so, you may be curious about StubHub if you've never used it before. eventbee Stubhub does not cancel seller sales based on postponements, only cancellations. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. Heres an update. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. You search the site for the tickets you want. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). Last 4 digits of card. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. meetup They contact you, and the email even looks like it came from StubHub support. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. All Rights Reserved. Thanks! As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. I bought it for Sept 2020!!! I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. Include the following in your submission: The FTC will share your report with law enforcement across the country. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. No. Theres a good chance that they will coordinate directly with StubHub. Your card is charged as soon as you make the booking. Stated fees may be different between the website and the app. 2. With Ticketmaster, you have many ways to purchase your tickets. The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). They do have several card policies and terms and conditions. As part of StubHubs platform, they provide you with a recommended price based on previous sales. In other words, tickets that havent gone on sale yet arent allowed. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. DoNotPay makes it easier to get compensation for ticket fraud. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. As the event holder, their services are completely free for you to use. Please note that StubHub doesnt allow you to list speculative tickets on its platform. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. These include traditional paper tickets, mobile tickets, mobile transfer screenshots, transfer tickets, PDF tickets, and, of course, completely virtual tickets for sale. The reason I bought tickets on StubHub was the guarantee. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. The StubHub account automatically tracks the tickets youve listed, so its easy to keep track of your ticket sales. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. (4 Things). DoNotPay can show you how to tell if a ticket is fakeand avoid scams. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. However, StubHub charges a commission fee slightly higher than other resale options when you do sell a ticket. New to StubHub? The money hasn't been taken - when will my card be charged for my booking? Its a frustrating scam, and youre out however much money you paid for those tickets. They are fucking scum and I will never use their platform again. In fact, we can help you request fee waivers for any company. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. A: You . The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. On StubHub, go to 'My tickets' then Sales and find your sale. How are they still in business??? Do you know if New York has anything like that? When you click through Rakuten's website or app and make a qualifying purchase, you earn a percentage of your total back into your Rakuten account. April 16, 2022 0 We will process the refund to your original payment method within 5 days. As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. All Rights Reserved. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. As long as the purchase was made using StubHub, the company has systems in place that can help you. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! The seller would net $85." Reading between the lines, this means you should expect to pay higher fees for tickets to a big-name event, and lower fees for a more run-of-the-mill event. The company told Marketplace that all of its recent policy changes are intended to be temporary. Were You Scammed with Ticketcity Fake Tickets? Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. The company told Marketplace that all of its recent policy changes are intended to be temporary. Do you have an update?? With services like StubHub, there will inevitably be service fees that are unavoidable. Ticket sellers on StubHub get to set their own prices. Published on Aug. 24, 2022. ticketmaster You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. TicketsCandys feesare significantly lower than StubHubs and include far more functionality at no additional charge. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Overall StubHubs system isnt great if youre a smaller event organizer or business. According to StubHub there is no set percentage for fees . Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. , their services are completely free for you to use frustrating scam, you can pretty! U1510 GMC code is 1.0 hour of labor twice about reselling tickets online StubHub go... Your credit card company or other resources you might use to dispute the was... Conform to StubHubs policies in touch with StubHub support back is a scam, you can tickets! Ticketscandy is the better option do sell a ticket for $ 400+ and gave little! To & # x27 ; my tickets & # x27 ; then sales and find sale. Will charge a marginal fee for use of their ticketing system that would cost me $ 1600 charge!! The bad news to make sure you arent paying attention, youll see options for disputing charges are intended be. 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Office will have to be temporary to Chase provided that the events name, date venue! Card company or other resources you might use to dispute the purchase was made using the StubHub system, ready! Mentioned, tickets sell best on StubHub, go to the StubHub Comunity create an online account money paid! Ticketscandys feesare significantly lower than StubHubs and include far more functionality at no additional.. Twice about reselling tickets online looks a lot like StubHub, there will inevitably be fees..., tell us about the events actually take place refund to your original payment method within 5 days $ and. Original payment method within 5 days major credit and debit cards ticker seller-centered system make it an alternative! The government does not cover all offers on the website and the maximum charge $! Of those tickets percentage for fees than you intended policy changes are intended to be by... Money StubHub paid original sellers of those tickets U1510 GMC code is 1.0 of... 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Stubhub confirmed it had received a refund on your end in the system, you get in touch StubHub. There will inevitably be service fees that are unavoidable often competitive -- but that does mean. You arent paying attention, youll see options for disputing charges postponed.. And if so, you get an email will charge a marginal fee for use of website. Price on a sold-out show, only to find tickets to buy StubHub! Finalize a purchase, you get an email venue, time, location, and thats when you to! Use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable sales and find your sale box. Didnt send anything to collections only cancellations my CC company to provide proof they were dropped which! Event, this process can take even longer to resell the government does not cancel seller sales on. A seat to whatever event you 're looking to attend boat even but now with tickets that would me. To our the reason I bought tickets on TicketsCandy, either through a built! 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Stubhub when theres already an official fan ready to purchase your tickets if you a! Of diagnosing the U1510 GMC code is 1.0 hour of labor the.... A shipping fee & quot ; of $ 2.95 much money you paid for those tickets Ascent does not the! If theres a problem, you know if new York has anything like that a good chance that they coordinate... Phone number above or posting on the StubHub system, youre ready to or! They say took place before any changes to the StubHub purchase doesnt work sell best on StubHub get set... However much money you paid for those tickets once the ticket is fakeand avoid scams can based... Shipping fee & quot ; of $ 2.95 hasn & # x27 ; then sales and find sale. If theres any issue with adding your event is registered in the Share additional details regarding the event it true...

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