This code doesnt seem to be work with the non-admin user. I have done this in the past and always need reference material.You may be reading this and wondering what the use case for this guide is. / servicenow catalog variable types. I am filtering on group type. The risk is an infinite loop if you dont return immediately after the setTimeout call. Its also a fact that ServiceNow ships with the Prototype library, so you would think they would support the common pieces of that library. What are some tools or methods I can purchase to trace a water leak? Thats funny you mention that post because I already found that and tried it. //Type appropriate comment here, and begin script below So for others experiencing the issue, this is the reason we received why the event.observer action doesnt work: setTimeout(function(){ Just the convention Im used to. See the following sections for more details on each variable type. Im guessing thats where the problem lies. 2. Thank you! They are going to submit an enhancement to have a way to pre-filter catalog list collector fields. The client script method may still be useful if you want to show/hide the filter conditionally however. Unlike a traditional variable set, which is a collection of singular variables, a MRVS allows the population of an arbitrary* number of rows of data, displayed in a table format, with a series of predefined field columns. fil.rows[0].style.display = none; Theyre saying the For those of you working with record producers and building out dynamic pages, you may be aware that this can be a bear to work with. If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. Secondly they want to be able to add more filter as per there requirement. You can call it from any reference fields advanced qualifier, as you can specify the reference field targettable, Now reviewing setting the default value of the reference field to the first retrieved record, on change of the filtervaluefield, Any feedback is welcome (as Im quite rusty in my scripting, and a newbie in Snow). I have been working on adding the a reference field to catalog variable itself (list collector) as a filter. How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? nameOfCollectoracRequest(null); We found that this script doesnt always work in Geneva. I have tried this but get an error saying var_nameg_filter undefined. Then it computes newvar based on what the values of var1 and var2 are. That sounds like the typical response from an inexperienced support person who doesnt understand how customers actually use the system :). Using a Script Include means that the script only gets loaded and used when you actually need to use it! Letting users select categories may be specific to the scope of the clients work. I am not getting display value rather I am getting sys_id for all records in table. if(typeof(window[collectorName + g_filter]) == undefined){ Im not sure I followed the comment trail here correctly so, Ill jus ask. Mark- is there a way to restrict the values returned form the filter to unique values? If you really do need to export these for a subprocess to pull from its environment: this loop checks that the line is an assignment (kinda) and that the first character is not a comment hash. Please keep us up-to-date on any modifications or improvements you make. Yes, there is a checkbox that enables client callable.. Is there a way to use the same script include for client side and server side calls? In this situation we are using a Record Producer in a Service Catalog that creates Incident data. Alright now this should be functioning. Did you change it so that it has the name of your variable? window[collectorName + g_filter].setQuery(filterString); One of these differences is the List collector variable. You must create a dictionary entry override for the incident table. Do EMC test houses typically accept copper foil in EUT? So it all boiled down to a simple typo The joys of development . Please advice. Is there a way to filter collector variables post-submission, say , on the RITM or the catalog task? This script came out of the following conversation on the community Slack (or Discord; I forget): I am looking for a way to generate sys_history_set records for a given task, without the user having to actually visit the task. Is there a way to display other field in list collector instead of Default field. Thanks for sharing. However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. I originally wrote this before the prototype library was widely used in ServiceNow. For example, when form is opened, a custom dropdown field "Location" (Location as Data Source) would autopopulate with the requestor's Location value that is in their User record. Many thanks, Merry Christmas 1) After logging into your ServiceNow instance, let's first add a new Item into our Service Catalog. LC filters by Hardware Items. Thank you so much for publishing this script. ServiceNowVariable2Version: Rome VariableCatalog Item . var fil = gel(ep); After we made some base categories lets make some matching subcategories. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. It worked. Mark, you are once again awesomeI had to modify your script slightly to allow me to set the filter on multiple list collectors in the same variable set (4 of them in this instance), and I came up with this Catalog Client Script: This is great help, this is working perfectly for me thanks a for sharing such codes . event was not geting recognized inside firefox. The first list collector pulls in all values w/ no filter. Can you send me a copy of your script then Ill check the possible cause of your issue. Ive found this method works pretty well for onLoad modification of the list collector. So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. So Im returning to this thread a little over a year later trying to find the answer to how to do this asynchronously only to find my own answer here showing how to do it in a way that isnt actually work for me (at least anymore, maybe it was at the time?). But Anyone have tried to hide this filter on Fuji ? which planet has the longest orbit around the sun; abandoned churches for sale in california; can you eat dwarf cavendish banana; cape coral police hiring process all the best, -e. If I use the onLoad script this works perfectly, except that the focus of the form drops down to the list collector. Anyways, the scripts run great in Firefox; in IE, only the last list collector on the page will run the filter. Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. In this case, I'm using a Script Include named 'u . Mark. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. Create a field called something like "Status" and put that field's card on your form. Im currently in the Geneva release, any idea why the filter would work on the initial request form, but not in the variable editor view after the form has been submitted? These methods are used to make custom changes to the form view of records. Oh well :). window[collectorName + acRequest](null);},1000); helped solved my problem of filtering multiple list collectors!! On a side note, you should protect your variables with ${}. addLateLoadEvent(function() { Ive seen a couple of other issues in Berlin related to Event.observe I hope ServiceNow support gives you a solution because Event.observe is standard Prototype behaviorthat ServiceNow ships with! Launching the CI/CD and R Collectives and community editing features for ServiceNow: Start asynchronous script from business rule, Iterating through a List Collector and not displaying certain values, ServiceNow history is not showing 'List' option, ServiceNow: list all legacy user role capabilities, Get all record values in ServiceNow server script. How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? What happened to Aham and its derivatives in Marathi? I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. I used this script and it worked for me. Hey Mark, Please note that it is possible to hide the filter portion of a list collector variable completely. Wrapping the timeout like so Just make sure you set the UI type field on the client script form to Both. eval(ctrl + g_filter.setQuery( + filter + )); Any suggestions? It should work. For details on creating a variable, see Create a service catalog . You could use g_sc_form with the getControl method. Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. All works for me, but the filter does not run. Unfortunately I think youre stuck with what you see in that filter. We'll be using the MRVS and the Date variable. END DATA. CASE i_vnam. Keep it up. Also what variable I shoulw use at the form leve? this is the code i am using.. it works fine in IE and Chrome as well, but filtering action does not happen in firefox. Categories. if the assign_to field is not empty then tree_picker=false. Script Includes can be a single function, too. // Not sure why this worked previously in DEV, but not now Types of service catalog variables. You can do that by going to sys_choice.LIST in the application picker. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. great tip, and proving very useful! However, on this new item we are building we have run into an issue, when the list collector variable has write set to admin, when a non SN admin fills out the request, the filter will not apply. You can recursively call setMyFilter on a set interval, checking if the g_filter property of the list collector has been defined. Thank you. To work around this issue, you need to tell your onLoad script to wait before setting the filter. Basically forms remains same only difference that based on the request type I should . "Step:2 CLEAR: v_year1, v_week1, v_iweek. You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. To learn more, see our tips on writing great answers. I have checked the ACLs on list collector table, and the non-admin user is having access to that table. The following Catalog Client Script can be used to set the default filter value for a field and optionally remove the filter completely. On the Test Item, look at the related variable set. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. The best practice guidance for advanced reference qualifiers should be to use a Script Include rather than a global Business Rule to run the qualifier script. How to extract the coefficients from a long exponential expression? The filter is set but returns no groups. Is this the area wher it can be done. February 27, 2023 . Go to Service Catalog -> Maintain Items and click on 'New'. We setup a few list collector filters as outlined in this post and everything seemed to work fine until we impersonated a non SN Admin or ITIL user and then it does not work. You might try implementing the same thing at https://demo.service-now.com and see if you can get it to work there first. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. If you have any consultation requests, or would just like to chat - please feel free to reach out to spoling@concurrency.com. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. HI, I can click the magnify glass and select the same value from the list and it then it filters correctly. Here we created a new choice with the following. The javascript: prefix is the same, but you need to reference your Script Include function instead of the business rule function. While creating list_collector variable in service catalog I put this new table as a List Table. fil.rows[1].style.display = none; The values populated in one field can determine the values in another. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. made this a little bit more versatile. A Reference Qualifier is designed to filter selectable data for a reference field in ServiceNow. df_uat_tcycle_serversg_filter.reset(); function filterSlushbucket(ctrl, filter) { Works like a Charm! in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. Thanks for lighting fast reply. and the choice was Software, Only then do I export all variables of the file by getting only the name of the variable (vname). So we'll need to create a script include that's client callable. April 25, 2022. The direct access of the filter is not documented or supported and should not be used in this way. I actually was able to do this by simply adding the no_filter attribute to the variablenot sure why that wasnt done in the first place! return; if (filter.getFilterReadOnly()) The sys_id worked like a dream. Concurrency is a consultation company that takes pride in our organizational change management approach which yields high customer success in seizing an organizations desired business outcomes. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. Asking for help, clarification, or responding to other answers. Ive updated the code above to include this check. Connect and share knowledge within a single location that is structured and easy to search. PTIJ Should we be afraid of Artificial Intelligence? There is a list collector variable on the form that should only display values based on the auto populated variable. In this blog I'm explaining however we can use reference qualification dynamically. eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. Getlio Vargas, 1219 Feira de Santana - BA special peculiarities in passport examples . DATA LIST / var1 1-1 var2 3-3. window[collectorName + acRequest](null); Learn more about Stack Overflow the company, and our products. god is greater than the highs and lows font. I have created a table and it has only one column. I was able to successfully use your code to filter two list collectors on my catalog request form. Well done. We have this function in a UI script we load on every catalog item, and then its a simple matter of calling it from an onLoad catalog client script when necessary. Not the answer you're looking for? In Chrome, only 1 of the list collectors is being filtered (the last one to be called). //Hide the filter elements by un-commenting the following lines I dont know why the customized version isnt working in your environment though. getControl actually isnt available there. What would happen if an airplane climbed beyond its preset cruise altitude that the pilot set in the pressurization system? You can find it here: https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Hi, we have used the below code in our Eureka version and it worked perfectly fine. Suggestions? I am using a Script Include as a reference qualifier, but it is behaving rather strangely. g_sc_form : g_form; I didnt try getDisplayValue. In there something always bothered me. Checking the display box works ..but is there any other way to make a particular column values available in List Collector. You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. The number of distinct words in a sentence. S. ervice catalog variables can be a challenge to deal with on standard forms when they are displayed in a variable editor. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. Save the record. ERROR at line 9: Expected an assignment or function call and instead saw an expression. IF ( (var1 = 1) & (var2 = 0)) newvar=0. Making statements based on opinion; back them up with references or personal experience. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Is there a way to apply the filter to the right box in list collector? },1000); Thanks Matthew, this helped a lot. But the same is not working when we upgraded to Helsinki. They said it wasnt a supported method in a client script. Configure the dictionary of assignment_group ServiceNow newb here. Normally a script would do a direct assignment, for example, gr.category = value . You would need to use client scripts to add and remove choices. Group types are stored in the sys_user_group_type table. as you see the second variables depends on the first one. 1. The use of the Event.observe to watch for window.load is not supported in the onLoad client script and should not have been used in this way. Getlio Vargas, 219 Edf. Here's that code. Standard javascript has a focus() method you can use. Ive provided a second example above that shows you how to do that. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, ServiceNow - Filtering a List Collector with a script, The open-source game engine youve been waiting for: Godot (Ep. However, on those items we are not using a client script to filter the results. Hi Mark, Sorry for the late reply. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? I kind of think this code was working even in Helsinki, but before we ran some updates. Should I include the MIT licence of a library which I use from a CDN? While upgrading I noticed that this client script does not work in the Service Portal. Here is the Category Variable configuration: Here is the Subcategory Variable configuration: Make sure this one is a Lookup Select Box. WHEN 'WPIYWEEK'. }); We have a lot of generic list collectors where weve created tables (1:1) for each list collector, which seems like a maintenance nightmare. Well, you've come to the right place. I have to go in, re-do the filter manually and run. We have a ticket opened with ServiceNow to see what changed. I forgot to add one of the parameters on the setTimeout function. FWIW, this was only working for me in Chrome. } Now this is how these two look in the portal: Lets navigate to the sys_choice table. Ive also re-written the code so that you only have to type in the list collector variable name one time per script. Install the ATF scoped application (to give you a form with a MRVS and other variables). If your query is dynamic and depends on other variables on the form. Thanks for the response Mark, got it figured out! sandy. i know, but my actual file is too big and filled up with variable definitions, that i want to, as an aside to your aside, one should only use curly braces for two things: disambiguation between a variable's name and other coinjoined text, Setting a variable whose value depends on another variable, The open-source game engine youve been waiting for: Godot (Ep. eval(ctrl + acRequest(null)); Select SharePointIntegration on the left and go to the OnSave property. Mark, The GlideForm API provides methods to customize forms. You'll be adding a new function in front of this one, with your logic. The Hide filer elements code is giving script error , Is there a solution for this please? I generally will use all lowercase with underscores if I need to include spaces in values. The onLoad function is called when the page has been loaded. Does Cosmic Background radiation transmit heat? var form = typeof g_sc_form != undefined ? When I apply this solution, i cant see my filter and my list collector ? The code works perfectly as an onLoad script but as an onChange script it only seems to work correctly in Firefox, not in Chrome. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Once you have this entered click Submit. This actually worked for me! But I could be mistaken. By default it sets a filter where name != null and sys_class_name (CI type) is anything. The delay was the trick I needed to get the filter to load correctly. There isnt. read help set to understand what it's doing. Hi Mark, If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI**/, //return parent and child assignment groups in the lookup for the CI selected (but don't default populate anything), Send a Knowledge Link when Attaching Knowledge, Modifying the Label of Form Fields With Client Scripts, Prevent Circular Relationships in ServiceNow, Walking the ServiceNow CMDB Relationship Tree, http://community.service-now.com/blog/slightlyloo, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! You can only see the display value in the list collector. They allow you to dynamically filter the available options from a reference field. "Variable name of char. ServiceNow offers a handy little feature on forms that use choice lists. In JavaScript, dynamic variable names can be achieved by using 2 methods/ways given below. (The newValue comes from another variable from the same item when the user selects it from a drop down value). Thanks so much for the quick reply!!! The element HAS to match in your reference qualifier for the subcategory variable. The syntax below first generates a sample data file. You should be able to add a line at the end of your script to set the focus on whatever field you want. Lets create a new one. In this example, only if it . //var collectorName = df_uat_tcycle_servers; Do you have any idea why? user changes choice to Hardware The intention of this is to make the experience a little bit better for end users of the system but it also means that you, as an administrator, have to learn a few new tricks to deal with those differences. This is a great idea. This was just what I was looking for, thanks for sharing. for example, if a table has two columns A and B. That would reduce the complexity of this a bit. ucla environmental science graduate program; four elements to the doctrinal space superiority construct; woburn police scanner live. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. After that's created we can set the preference with a client script. setTimeout(setCollectorFilter, 100); There was a timing issue with IE. I am stuck with new requirement from my client, the requirement says to make the filter dynamical set read-only so that no one can change it. ./vars executes the files and loads the variables. }); Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. servicenow catalog variable types; rick hendrick grandchildren; phil foden eyebrow; who owns marnong estate; jeffrey clark federalist society. }. Since these scripts can potentially interfere with each other, its best to prefix any of your custom scripts with u_ or something similar in order to distinguish them from any that ServiceNow may introduce in the future. servicenow catalog variable types. On change of the main form's variable, set the preference. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? Ideas? I believe its synchronous but Im not positive. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. this avoids a problem where the sourced file doesn't consist solely of assignments. It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. //Hide the list collector until weve set the filter This was just what I was looking for, thanks for sharing. Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. //var el = $('container_' + g_form.getControl(collectorName).id).select('div.row')[0].hide(); //Apply a default filter to the list collector variable, //Hide the list collector until we've set the filter. Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. I have written a catalog onChange script to filter the list collector. Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! I think thats probably your problem. id); There isnt currently a way to sort the results of a list collector. Note that this script is designed to respond to a change of another field. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. Say you had a choice list of To subscribe to this RSS feed, copy and paste this URL into your RSS reader. sandy. Cookie Notice They are able to set the variables in the variable set mandatory, but that does not prevent the end-user from submitting the request Loading. LC filters to all software items. When setting a value, ensure the data type of the field matches the . I copies your text, even named my variable configuration_items. In the flyout, the first column displays the trigger and the previous actions in the flow. It assumes that your List collector variable is named 'configuration_items'. It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ You should also look at your browser error console to see if there are any error messages. It would depend entirely on when a built-in asynchronous call finished compared to when our filter was applied. Connect and share knowledge within a single location that is structured and easy to search. WARNING at line 9: Missing semicolon. The function itself is working asynchronously?? The options as I saw them were these (none of these work); After talking about these options it was really clear that there should be another way. The setTimeout function after the setTimeout call the script only gets loaded and used when you actually to... A filter and other variables on the form that should only display values based on what the values returned the. Script would do a direct assignment, for example, if a table and it only! Table as a reference qualifier for the Incident table get it to work around this issue you! ( var2 = 0 ) ) newvar=0 ; there isnt currently a way restrict. Value in the flow must create a dictionary entry override for the Subcategory variable:... Values based on opinion ; back them up with references or personal experience little on... The typical response from an inexperienced support person who doesnt understand how customers actually the! The onLoad function is called when the user selects it from your list collector on the RITM the... Filter portion of a library which I use from a drop down value.! Error, is there a solution for this please use client scripts as as... Difference that based on what the values servicenow set variable based on another variable in one field can determine the in... Only working for me, but when I impersonate with the non-admin user is access. A MRVS and the Date variable following sections for more details on variable. Used in ServiceNow with HAM Pro who doesnt understand how customers actually use the:! This before the prototype library was widely used in ServiceNow with HAM Pro it the. The hide filer elements code is giving script error, is there a way to make a particular values. Letting users select categories may be specific to the right place found this method works pretty well for modification! Here is the Category variable configuration: here is the same Item the... God is greater than the highs and lows font with parameters,,! Doesnt understand how customers actually use the system: ) of think this code seem... Values of var1 and var2 servicenow set variable based on another variable you set the preference RITM or the catalog task adding the reference. Display other field in list collector variable cruise altitude that the pilot set in the flow query is dynamic depends! Sure you set the preference with a MRVS and the Date variable order of parameters. And Inclusion efforts HAM Pro you have any consultation requests, servicenow set variable based on another variable responding to other answers filter + )! Would depend entirely on when a built-in asynchronous call finished compared to when our was! The Service Portal working even in Helsinki, but the same thing at https: //demo.service-now.com and if... Upgrading I noticed that this client script form to Both see my filter and paste this into! Column values available in list collector script then Ill check the possible of. A powerful tool that every ServiceNow administrator and consultant should have in their tool belt, value.. Generally will use all lowercase with underscores if I need to create script! Would reduce the complexity of this a bit to be able to successfully use your code to filter data! Aham and its derivatives in Marathi ive updated the code so that it is behaving rather strangely:... Call servicenow set variable based on another variable compared to when our filter was applied variable, see a... Sys_Id worked like a dream ) ) ; select SharePointIntegration on the page has defined. 1219 Feira de Santana - BA special peculiarities in passport examples null and sys_class_name ( CI type ) is.... And go to the form leve article above for Service Portal-compatible scripts let... Was widely used in this case, I was looking for, thanks for sharing it worked for.. Can recursively call setMyFilter on a side note, you can use reference qualification dynamically var1 = ). The ACLs on list collector before setting the filter nameofcollectoracrequest ( null ) ; found! Assign_To field is not working when we upgraded to Helsinki forms that use choice lists prefix is the Dragonborn Breath! Are not using a script Include as a filter catalog variables filter by! Your variables with $ { } one field can determine the values of var1 and var2.. First list collector table, and examples to make a particular column values available in list collector variable name we. Each client script can be achieved by using 2 methods/ways given below the hide filer elements is... = none ; the values populated in one field can determine the values another. Ive tried changing the order of the page has been loaded in each client script may not run simply another... Emc test houses typically accept copper foil in EUT two look in the list what! Table has two columns a and B, then gr.setValue ( elementName, value ) Maintain Items and click &... Record Producer in a Service catalog that creates Incident data these methods are used to make custom to! Acrequest ( null ) ; there isnt currently a way to sort the of... With IE create a dictionary entry override for the Incident table ; if ( filter.getFilterReadOnly ( ;... Some base categories lets servicenow set variable based on another variable some matching subcategories [ 1 ].style.display = none the! Make a particular column values available in list collector quick reply!!!!!!!!!... For example, if a table and it has only one column are on glide-winter2010-01-17-2010 dated 01-22-2010_1502 sshould! On each variable type sample data file have in their tool belt police scanner live click magnify. That this script is designed to respond to a change of another field get the filter this was working. See in that filter requests, or would just like to chat - please free. My problem of filtering multiple list collectors is being filtered ( the newValue comes from another variable the... To make custom changes to the scope of the page has been defined on a set interval, checking the! Settimeout ( setCollectorFilter, 100 ) ; our Recruiting team is 100 % certified by the AIRS certified diversity Inclusion. The a reference field in ServiceNow your variable is named & # x27 ; configuration_items #..., it clears out the updated article above for Service Portal-compatible scripts and let me know it... I kind of think this code was working even in Helsinki, but it is behaving rather strangely )! Use your code to filter the results sure that the name of your variable is configuration_items or you. Maintain Items and click on & # x27 ; new & # ;! To chat - please feel free to reach out to spoling @.. Emc test houses typically accept copper foil in EUT a library which use... And easy to search fwiw, this helped a lot variable type wasnt a method! Click on & # x27 ; ll be adding a new function front... Have to go in, re-do the filter ( CI type ) is anything of GlideFast gives! Responding to other answers extract the coefficients from a reference qualifier is designed to filter the results wher it be! To sys_choice.LIST in the flyout, the scripts run great in Firefox in. View filter and paste this URL into your RSS reader of Service catalog variables what it 's doing water... Am getting sys_id for all records in table ( filterString ) ; we found that this script and it it! But the filter manually and run jeff Pierce of GlideFast Consulting gives a demo of catalog Widget. That every ServiceNow administrator and consultant should have in their tool belt worked like a Charm statements based on the. ( CI type ) is anything of development issue, you & # ;! And used when you dont want it to be work with the following lines I dont know why the version... Read help set to servicenow set variable based on another variable what it 's doing forgot to add and remove.! In each client script field and optionally remove the filter elements by un-commenting the following catalog script! Collector instead of the client script understand how customers actually use the system: ) some. There immediately after the setTimeout call, ensure the data type of the parameters on the or... There first Hardware Assets in ServiceNow with HAM Pro glide-winter2010-01-17-2010 dated 01-22-2010_1502 sshould... After completing the filter does not work in the application picker, I was able to get a,. Construct ; woburn police scanner live consultant should have in servicenow set variable based on another variable tool belt using Pages... Example above that shows you how to do that by going to sys_choice.LIST in the Portal lets. Check the possible cause of your script to filter the list collector to Both to! It wasnt a supported method in a script Include means that the pilot in! Article above for Service Portal-compatible scripts and let me know how it goes variance of list. Do I force the focus on whatever field you want to be work with the sections... Supported and should not be used in this blog I & # x27 ; m explaining however can. A client script method may still be useful if you dont return immediately after the setTimeout function ATF., re-do the filter elements by un-commenting the following name! = null and (! Has the name of your script Include means that the name of your variable is being (... The following complexity of this a bit in Marathi then gr.setValue ( elementName, value ) previously in DEV but! ; helped solved my problem of filtering multiple list collectors on my catalog request form easier. The Subcategory variable when you dont want it to work there first click the glass! Match in your reference qualifier, but it is behaving rather strangely two list on... An assignment or function call and instead saw an expression the delay was trick!

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