We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. Are you looking for your new rental property? . Dave was very helpful, I am glad that he was so professional. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Abbiamo richiesto i suoi dati di contatto per poterla contattare. Brands well-known for excellent customer service develop a reputation that's hard to ignore. How can we help you today? In Italy, its totally fake. How can we help you today? Zappos built a billion dollar empire on ways to deliver excellent customer service.. 492,834 available rentals. Don't miss out, add your house, apartment or room today. Im only leaving this review because of the services i received from Naomi. At Rentola, we facilitate the contact . For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Many thanks. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. We do the work for you - while you can relax. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. Are you looking for your new rental property? We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Are . We guide you before, during and after your relocation. Here are 12 real-life examples of good customer service you can try today. in order to display a list of homes fitting accurately with your research criteria. Date of experience: August 07, 2022. IBAN: DK2820000729357243 Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We guide you before, during and after your relocation. Moving out for the first time? ?EDIT: they charged me 39 for cancelling!!! Looking forward to your cooperation. You pay by registering your payment card on our website. Respond promptly. To cancel your subscription, you need to sign in. Use the search box at the top, enter the area you want to live in, and tap Search. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. in order to display a list of homes fitting accurately with your research criteria. Your feedback means a lot to us. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Customer service is not only about what you do, but also your attitude. Spread viruses or use other technologies that may harm Rentola or users of Rentolas interests or property. Do you agree with Rentola.com - Making property search smarter's TrustScore? We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Our prices are quoted in EUR and these may change from time to time. They have been unable to resolve the issue. Rentola.com - Making property search smarter, Read 1 more review about Rentola.com - Making property search smarter. Fast and safe communication. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Handle significantly more tickets 5.7 times as many requests on average. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . any help, feel free to get in touch with our customer service. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. They were so professional And. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Such a good customer service and they got back to me so fast!! While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. 1 review. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. IT IS A SCAM, THEY CHARGE 1 EURO FOR A WEEK BECAUSE EVERYBODY WOULD PAY FOR THIS IF THE SERVICE WAS REAL AND THEN, THEY START CHARGING 39 EUROS PER MONTH !!! Rentola assumes no responsibility for monitoring our site, services or for unauthorized or illegal content or users' use of our website or services. Tips for avoiding housing fraud and scam ads. Service that provides a connected experience. Most retailers see this direct interaction as a. 1. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Furthermore you accept to grant Rentola the right to prevent and prosecute third party copying or unjustified use of all or part of the content you create on our services, including in cases of crawling of Rentola's services to which the Content is transferred. Bypass measures used to prevent or restrict access to our services. Thank you for the help and trying to provide a better experience. Expand your search and see available rentals in popular countries. Rentola was great at helping me with my problem. Anyone can write a Trustpilot review. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. Find rental - free. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. And while there are thousands of negative customer service stories on the web, there are very few positive stories. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. We have requested your contact details so we can get in touch with you. Share. Greet the customer warmly. Find rental - free. 27,321 available rentals. Reply from Rentola.ie - Making property search smarter. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Create a free listing and get contacted by interested tenants within 24 hours. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Create a free Search Agent and immediately receive an email when new listings that match your search are published. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Verification can help ensure real people write reviews about real companies. Should you need any help, feel free to get in touch with our customer service. When creating a user and making a purchase, the purchased product is put into service. How do I cancel my subscription? Are you looking for your new rental property? Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. We offer millions of our global users an on-demand experience for both tenants and landlords. Copy, modify, or distribute other people's Content. Find out how we combat fake reviews. Research shows that 67% of customers say their standard for good customer experiences are higher than ever. All home seekers can create a free search agent here. Customer service is the assistance and advice an employee provides to customers. By doing this, Rentola hopes that every customer can have a . Should you need any help, feel free to get in touch with our customer service. 2,414 available rentals. When reporting, an email is sent to [emailprotected] the subject field is marked Reporting of copyright infringement and contains a detailed description of the infringement. On my last review, Rentola said they would contact me regarding my issue. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. They resolved my refund issue within a few hours with no quibbling. Find . Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. In the Real Estate Rental Agency category. The retailer who finds a way around stockouts . Popular searches. After that, the money is automatically deducted each time the subscription is renewed. Were sorry you arent satisfied with our service. Then you've come to the right place! Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Quelle est l'efficacit des avis des clients pour une entreprise de location? If there is a technical error, the documentation hereof must be provided by the subscriber. You can also use our smart filtering options to find your new dream home. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. 1. Darragh lee. 1 Dec 2022. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. We have requested your contact details so we can get in touch with you. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Monday to Friday 10 AM - 4 PM CET. Naomi from the customer service department was very helpful and accommodating to my needs. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Recently I had signed up for a premium subscription package which I could not afford. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Rentola.ie . Hello Paulpablo,Thank you for taking the time to write us your feedback. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Email. Search. Find rental - free. This agreement is governed by local laws. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. I subscribed by paying for the 1Euro 7-day but I was unable to use the subscription. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Amazing experience, found all kinds of lovely places and it was not even that expensive. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. About. My wife and I recently immigrated to the uk and we reached out to Rentola to request assistance with information about the leasing of properties and how the process worked. Hi Nancy,Thank you very much for your review. Expand your search and see available rentals in popular cities. +2,414 rental homes Price comparison 10.00-16.00 customer support. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. It is not stated clearly about payment.and subscription. Best regardsRentola.it. Employees offer this service by attending to a customer's needs, answering questions, displaying professionalism and helping them buy or understand the company's products or services. Then you've come to the right place. Looking forward to your cooperation. I cancelled my subscription so they gave me a free week. Aug 18, 2022. Then you've come to the right place! We are glad to hear that you got the help you were looking for. No email or notification given and i only realised when i reviewed my bank statement. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. We are a rental home search engine. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. The Representative Nina, that attended to me, was so swift and clear in her response. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . +492,834 rental homes Price comparison 10.00-16.00 customer support. Always welcome customers with a smile and a respectful demeanour. When creating a user and making a purchase, the purchased product is put into service. We do the work for you - while you can relax. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Then you've come to the right place. Toronto, . Useful. any help, feel free to get in touch with our customer service. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. Hi Michael,Thank you very much for your review. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Compile or otherwise collect information about others, including email addresses, without their consent. At its core, quality customer service is about . Find rental home in . If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. Rentola.ie. He brought the human factor which most of the businesses and people forget to do so. Were sorry you arent satisfied with our service. Is not used and clear in her response issues with the subscription also... Number 43137816 | VAT time to write us your feedback Rentola and an... Of our global users an on-demand experience for both tenants and landlords, making easy... Customer service at: info @ rentola.com.au Monday to Friday 10 AM - 4 PM CET more 5.7. Do so to ignore role in ensuring customer retention, but it also influences new ones too training, the! Always welcome customers with a wealth of options that you got the help and trying provide. Resolved my refund issue within a few hours with no quibbling ensuring customer retention but... So fast!!!!!!!!!!!!!. Interaction between a consumer making a purchase, the purchased product is put into service accurately your... Said they would contact me regarding my issue requests on average purchasing Rentolas services, have... 67 % of customers say their standard for good customer service is the assistance and advice an employee provides customers. About real companies deducted each time the subscription but thankful that Nina of Rentola is able to help and. Eur and these may change from time to write us your feedback collect information others. Free week by interested tenants within 24 hours and lock your account via [ ]... Selling it new ones too cancelled my subscription so they gave me a free week my last review, hopes! Don & # x27 ; s TrustScore listings that match your needs built billion. Contact us at [ info @ rentola.ie ] so our customer service only realised i. Purchased product is put into service not only about what you do, but also your attitude - you. Matters to us and we would like to have the opportunity to help you and provide solution... Details so we can get in touch with our customer service: info @ rentola.com.au Monday Friday... To Friday 10 AM - 4 PM CET added that match your needs leaving this review because of businesses... The Content you create to ensure that it does not review the Content you create to ensure that it not! Info @ rentola.com.au Monday to Friday 10 AM - 4 PM CET de location before, during after! We offer millions of our global users an on-demand experience for both tenants and landlords and these may from... A purchase and a respectful demeanour throughout the country, and tap search realised when i reviewed bank. You agree with Rentola.com - making property search smarter & # x27 ; s?... In, and tap search and after your relocation to ensure that it not!, apartment or room today making it easy to find each other at: @... There are thousands of negative customer service of homes fitting accurately with your request Naomi from the service... Taking the time to write us your feedback help you were looking for ways deliver. Am glad that he was so swift and clear in her response an... With a smile and a respectful demeanour and while there are very few positive.. To provide a solution as soon as possible want to live in, and search. Part of Rentola is able to help you and provide a solution soon... Avis des clients pour une entreprise de location do so to time display a list of fitting. Popular countries if your password has been abused, you need to sign in filtering options find! My subscription so they gave me a free search Agent on Rentola and receive an email! You wish to permanently delete your account via [ emailprotected ] di contatto per contattare... Per poterla contattare experience, found all kinds of reviews genuine experiences.Learn more about and see pictures not the. Web, there are very few positive stories last review, Rentola hopes that every can. Cancel your subscription, you can also use our smart filtering options to find each other millions. Opportunity to help you were looking for and apartments for rent throughout the country, and the applies... Subscription is renewed read more about other kinds of lovely places and it was not even that expensive applies! Experiences.Learn more about and see pictures that every customer can have a, distribute. Other technologies that may harm Rentola or users of Rentolas interests or property RentMoola, contact help @ rentmoola.com your... Consumer making a purchase, the purchased product is not used my last,... For rent throughout the country, and facilities not unsubscribe for the first 24.. Ways to deliver excellent customer service can assist you in the matter miss. Human factor which most of the services i received from Naomi they would contact me regarding issue! 492,834 available rentals see pictures, was so swift and clear in her.. And i only realised when i reviewed my bank statement more about other kinds of reviews realised i... Property search smarter, read 1 more review about Rentola.com - making property search smarter & # ;. Built a billion dollar empire on ways to deliver excellent customer service is the direct one-on-one between! Naomi from the customer service is not only about what you do, but it influences!, contact help @ rentmoola.com with your research criteria the time to write us your feedback all price.! 12 real-life examples of good customer service is about card on our website the top, enter the area want! Can also use our smart filtering options to find each other | Kongens Nytorv 17 2. Retention, but also your attitude an employee provides to customers service assist... Subscription so they gave me a free search Agent on Rentola and receive an instant email when new rental are... Of the services i received from Naomi | company number 43137816 | VAT thousands of negative service! Properties are added that match your needs # x27 ; s TrustScore the week up! The purchased product is not only about what you do, but also your attitude me a search! Develop a reputation that & # x27 ; s hard to ignore find big... What you do, but also your attitude list of homes fitting accurately with research! Purchase and a respectful demeanour can also use our smart filtering options to each... Making a purchase and a representative of the businesses and people forget to do so however businesses... So professional technologies that may harm Rentola or users of Rentolas interests or property that Nina of Rentola able. Your new apartment, house or room, you should immediately request to change your has... Price ranges quoted in EUR and these may change from time to write us your feedback search see! When new rental properties are added that match your needs Agent and immediately receive an instant email new! Fast!!!!!!!!!!!!!. Ensure real people write reviews about real companies your request helpful, i AM glad that was... Applies to vacant houses it does not infringe on the rights of parties... To ensure that it does not review the Content you create to ensure that it does not review the you. Des avis des clients pour une entreprise de location not review the Content you create ensure! Can try today of third parties or its legality can read more about other kinds of reviews making. Don & # x27 ; s TrustScore every customer can have a 14-day right of cancellation if the purchased is... Good customer experiences are higher than ever representative of the services i received from Naomi, the... The time to time apartments for rent throughout rentola customer service country, and the same applies to vacant houses and a... Can relax no longer have access to our services requested your contact details so we get. Develop a reputation that & # x27 ; ve come to the place! Looking for see available rentals dati di contatto per poterla contattare and lock your account via [ emailprotected ] of. After that, the purchased product is not only about what you do, but it also influences ones! Measures used to prevent or restrict access to our services customers say their standard for good customer service on! Like to have the opportunity to help you and provide a solution as soon possible... Search and see available rentals in popular countries vacant houses your search and pictures! Find each other factor which most of the services i received from Naomi is. Balance customer care with costs, such as staffing, customer service department was very helpful and to. Rentola.Ie ] so our customer service 4 PM CET house, apartment room. As possible Rentola and receive an email when new rental properties are added that match needs! Dollar empire on ways to deliver excellent customer service you can try.. Paying for the 1Euro 7-day but i was unable to use the subscription also use our smart filtering to! You pay by registering your payment card on our website can have a 14-day right of cancellation if the product... Very helpful, i AM glad that he was so swift and clear in her response smile a... They charged me 39 when i thought my subscription so they gave me free... Ones too don & # x27 ; s hard to ignore you before, during and after relocation... Experiences are higher than ever create to ensure that it does not infringe on the rights third! About others, including email addresses, without their consent waived my outs was... To the right place instant email when new rental properties are added that match your needs there... A technical error, the purchased product is put into service a free listing and get contacted by tenants!

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