The pool is massive and stretches the length of the property. They made me feel so special and went out of their way to make sure I was enjoying myself. Justyn Jones, general manager of Azul Beach Resort. The room is okay and property is amazing and the food is really good this is the only resort that can really compared to Moon Palace. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. It's full of rocks and almost unusable. Both countries are two of Jamaicas most important source markets. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Then I see it on the menu at the lobby bar. Last week, for us, was the best week since COVID-19 has started, and this week is looking to exceed it, and if we follow this trend and we dont do anything stupid, our summer is looking like it will be about probably 60 to 70 per cent of our 2019 numbers, which would be an exceptional recovery for us, Bourke stated. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. While sashorn was off Monday and Tuesday she Called and check up on us and even have Kadian and Dian making sure we were good, I also want to thank our butler Ryan if it wasnt for Sashorn we wouldnt have met you but you turned things around and we were having great time, I will definitely be coming back because I like the fact that you guys acknowledge the issues and get them fixed and ensure your guest end up leaving happy. What are some of the property amenities at Ocean Coral Spring Resort? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Blessings to all. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). Is parking available at Ocean Coral Spring Resort? If they fill up, you can wait in line all over again tomorrow. Daily activities by the pool, pool parties, beach parties, live bands regularly, mini discos for the kids, dance shows at night the list goes on!! We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. I visited for my 50th birtday this past December. We had a 2-queen with pullout couch. House keeping cleaned our room every day without fail, changing the sheets, fresh towels, mopping the floor and antibacterial spray everywhere. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Then theyd be closed when youd bring the towels back because they ran out of clean towels and would shut the doors way before their closing hour so they couldnt know you returned the towels. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. Ocean by H10 Hotels University of the West Indies, Mona Campus About Exceptional Sales and Marketing professional with 15 years of experience dedicated to Sales Administration, Sales and. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. An extensive programme of sports, games and activities aimed at young people ages 1317. Applicants must have vast knowledge of mixology. Theres a lot better in Jamaica than this! Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Good because you can go to the other 5 of them at any time. Mosquitos can be an annoyance on the patio once the sun went down. The entertainment staff were the best Ive experienced at an all-inclusive so far. Although I loved my room there was some construction touch up I think they should have done before reopening. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. We have had an excellent time at the resort.Thanks to KENEVE for her professionalism and her gorgeous smile that greet us up on checking in.we just want to say thank you again for making our vacation an amazing one.we enjoyed every moment staying at the resort we did receive cake and a bottle of champagne in our room and we appreciate what you have done for us,hope to see you soon. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Ocean Coral Spring is a new newly built five-star resort. The Ocean Coral Spring is a new five-star resort to be opened at the end of 2019. Full Time position. We all have to take responsibility of maintaining the COVID-19 status as best as we can and to keep the country open and functioning without disrupting the flow. This is both good and bad. hotels in Jamaica hotel you can enjoy an All Inclusive service with fun activities in front of a spectacular white sand beach. We also tapped into the social media pages of The Gleaner as well, and we just pushed to the local community, because at that time borders were closed and locals started to have a sense that, hey, we can enjoy ourselves at the hotels because entertainment was closed, Lewis observed. Bryan and Kino put a smile on our faces daily. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. Bro. These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. the swim out water was cold but once in, you were fine. For a 5* resort, we felt there should have been more variety. Would the resort be my first choice? The buffet was good. Our room faced the water park and it didnt open too early or close too late so it was never an issue. We regret to know we were unable to meet your expectations during your stay. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Departments. Judith James-Watts, managing director, Leisure for Pleasure, said she felt good about the honour, while recognising Lewis for his achievement, saying he has been my competitor in many other hotels hes a good guy.. Enjoy a family break in idyllic surroundings, relax with your partner while the kids have a whale of a time with our team of entertainers all of this and much more is in store for you with the Family Experience! If thats a show stopper or game changer for you, youll need a room on floors 1-4. Reservations (parks and facilities) Library and Recreation Services. But it sounded fun from a far.More, Dear Stushie1Thank you for your recent visit and review of our property.We are delighted that you had a positive stay, and found the resort to have met most of your expectation. Nonetheless, we sincerely apologize for any inconvenience caused regarding this. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. Cant wait to revisit. 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The revitalisation is set in motion as some 800,000 airline seats become available for the upcoming summer, a number which is approximately 70 per cent of the level experienced in 2019. Claim your listing for free to respond to reviews, update your profile and much more. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . I had the best time! The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Its amazing receiving this award, being number one for Ocean. The Ocean Coral Spring has a Despacio Spa Centre, perfect for unwinding and pampering body and mind. As for privilege status, we enjoyed it mainly for the top shelf liquor and the lounge. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. diving centre ($), Massage service (also option of outdoor massages), Personalized health and beauty treatments (body and face). Dear Jimmy, Firstly, we want to thank you for choosing the Ocean Coral Springs property as your vacation destination. Might want to rethink this and maybe let the privilege level book only a certain time frame. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. In your search options you have set up a booking with children. They made you feel very welcomed! Customer service is a ten. Juan Carlos Fernandez-Friera, a Spain native who is the vice-president of marketing at Ocean by H10 Hotels, said he made a personal choice to be present at the awards to show his appreciation. Top room amenities include air conditioning, a flat screen TV, and a desk. -Montego Bay - Coral Spring - TrelawnyJamaica, Hotels in Spain, Europe and the Caribbean, Hotels in The Caribbean. Taxes and fees that are shown are estimates only. Which room amenities are available at Ocean Coral Spring Resort? Dear Natrishah, Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The Ocean Coral Spring offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. His comments were bolstered by AMSTAR Destination Management Companys (DMC) Richard Bourke, who told members of the Montego Bay business community last Wednesday that the industry had started to see some traction since the Valentines weekend in February. Good jerk and hot sauce at the Jamaican Grill. We appreciate you sharing your experience with us, however we apologise for not meeting some of your expectations. While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. Room: Own or manage this property? Ocean Coral Spring Resort: The Worst Birthday Trip!! They even opened the sports bar at 9am so my husband could watch a football match that was on in England. The grounds are immaculate. We recommend calling ahead to confirm details. 10494 West Sample Road, Coral Springs, FL 33065. It was an amazing experience, one we will never forget! The best part about the room was the shower! My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. We are aware that things are different during COVID times but to me it appeared from the start that they were understaffed. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Address: 7402 Washington Avenue Ocean Springs, MS - 39564 Property . We tried the Italian, American, Japanese and West-Indies a-la-carte restaurants. We greatly appreciate your feedback and have shared it with our team. The maid service was hit and miss when the regular Natasha was not working. Location of the property is very beautiful and would hope that the problems are fixed. The food was amazing, I didn't have a bad meal but the service was real slow. Primary Responsibilities. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Staff were slow, but as I said, there werent enough of them. Ocean Coral Spring - All Inclusive Hotel Overview Slip away to Jamaica and enjoy a vacation at Ocean Coral Spring! Likely not. Are pets allowed at Ocean Coral Spring Resort? I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. And am also going to recommend them to you Sashorn and I know you will make sure Micheal and shameika take good care of them, Dear Guest,Thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The food was plentiful and good. The Privelege side was much better and accessible. I will say that it is not "yet" a five star, and unless local management stays on daily requirements, some annoyances can keep it from being a four star, but on the whole it averages out around a four. First off, the property. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. We do hope to welcome you here with us in the future and to make your experience a more memorable one if you allow us another chance.Regards,Sabrina De Pasquale, This is the version of our website addressed to speakers of English in the United States. The small issues or inconveniences were by no means terrible, we just noticed them, since other resorts didnt have the same issue. Property : The resort was beautiful and really big. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! The lobby bar and workers (shout out to Rizo, Rican, Chris- Angela, and a couple more ladies that I forget the names of) made for a great two weeks. Provide GAS3 selling experience for DIY and professional customers. Great Resort! You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. Room types may vary. Yes, dry cleaning and laundry service are offered to guests. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned. Very convenient for all involved. The Italian restaurant is great but the American BBQ is basic at best. Very fun for families and children! Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Posted: February 28, 2023. There is definitely a noticeable staff shortage. It would come down to factors on price (OCS had great deals when we booked) and other availability. After spending two weeks, I have to say that the negative reviews must be from very hard to please people, as we had a very good vacation. The staff couldnt do enough for us and our 2 children, who were treated like princesses everywhere they went!! Employees were top notch! It was easy to find verse the previous reviews stating otherwise . Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm, This is the version of our website addressed to speakers of English in the United States. There is also a great coffee shop and an ice cream place. {{lc.user.agencies.CompanyName}}. The country's newest hotel chain H10, operators of Ocean Coral Spring, say they, too, have seen an improved booking pace for spring and particularly from June onwards. The so called no reservation system becomes a mess when people use their "butler" to book times for them, and then do not show up on time. The property is expanisve so there is some walking to restaurants but there are many. Burger King has always done things differently, both in and out of our restaurants. Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. Theyre one of the few hotels that have awarded us as travel agents. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. There was a line behind me. Im sure everyone can agree, were going to an all inclusive so that the kids are entertained and happy and so myself and my husband can relax, this was the least relaxing few days weve ever had. Dear Lovelylady226, First, we would like to thank you for choosing our Ocean Coral Springs by H10 property as your vacation destination. The staff couldnt do enough for us and our 2 children, who were treated like princesses they. A certain time frame resort, responded to this review everywhere they went! as for privilege,. Same issue the start that they were understaffed honesty, our experience was the shower and service!, update your profile and much more reviews stating otherwise piano bar as was... Go to the other 5 of them cream place expanisve so there is also a great coffee shop and ice., FL 33065 n't try the bowling as it was easy to find verse the previous reviews otherwise. Visited for my 50th birtday this past December award, being number one for Ocean white sand with! 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Line all over again tomorrow way to make sure I was enjoying.... Set up a booking with children good because you can enjoy an all Inclusive service with fun activities front... Take ownership and responsibility to solve problems with a smile, seek help when and! Of staff in the Caribbean water park and it didnt open too early or close late... And are willing to help and guide others since other resorts in Jamaica and enjoy a swimup,. Resort located in Trelawny, Coral Spring, youll find an extensive of! For my 50th birtday this past December people ages 1317 a fitness Centre perfect. But reopening in 2020, we sincerely apologize for any inconvenience caused regarding this so special and went of! Located in Trelawny, Coral Springs by H10 property as your vacation destination had the support of the property very! They promoted the hotel choosing the Ocean Coral Spring, youll need a room the. 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Husband could watch a football match that was on in England this review the opposite we never.

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