Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. The Customer Experience Associate, Resolutions, will be responsible for finding solutions for customers who are requesting additional assistance beyond the scope of our Customer Experience, Sales team. Then we added banking, learning, and money and career coaching services for Ellevest members, plus a full-service private wealth management service that helps high net worth people, families, and institutions align their financial power with their values. Ellevest is an equal opportunity employer and we value diversity at our company. On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get real answers from people on the inside. Checkout. No consulting experience. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You will be working with a fully remote team across the country, and you can expect to work from 9am until 6pm in your local time zone. $0.00. scusiamo se questo pu causarti degli inconvenienti. to let us know you're having trouble. We cant wait to hear about yours. This is a part-time, fully remote opportunity. This part-time position on our Client Experience team is perfect for someone who is passionate about working directly with clients, with room for growth as Ellevest grows. Investing With Membership Part-time employees do have access to a free Ellevest membership and retirement benefits. . Free interview details posted anonymously by Ellevest interview candidates. How much do Ellevest employees make? om ons te informeren over dit probleem. You are passionate about our mission to get more money in the hands of more women+, and you are excited to share that passion with Ellevest members. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $83,700 to $112,800 with the average total cash compensation of $97,600. Get a free, personalized salary estimate based on today's job market. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Deposits, Withdrawals, and Transfers How to move money into, out of, and between your Ellevest accounts, and help with retirement rollovers and transfers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You will support the Client Experience team by providing exceptional service to our members. Thanks! 240 followers 235 connections 235 connections CXMs manage all activities required to ensure a safe opening and closing process. Read what they think about their salaries on our Compensation FAQ page for , Get started with your Free Employer Profile, Client Experience Associate salaries - 6 salaries reported, Senior Product Designer salaries - 2 salaries reported, Data Scientist salaries - 2 salaries reported, Engineering Manager salaries - 2 salaries reported, Senior Software Engineer salaries - 2 salaries reported, Social Media Associate salaries - 2 salaries reported, Director of Marketing salaries - 1 salaries reported, Copywriter salaries - 1 salaries reported, Staff Writer salaries - 1 salaries reported, Engineering salaries - 1 salaries reported, Director of Coaching salaries - 1 salaries reported, Senior Manager - Marketing Team salaries - 1 salaries reported, People Operations Manager salaries - 1 salaries reported, Software Engineer II salaries - 1 salaries reported, Client Services salaries - 1 salaries reported, Chief Product Officer salaries - 1 salaries reported, Security Analyst salaries - 1 salaries reported, Marketing Operations Manager salaries - 1 salaries reported. Resolves customer issues and answers questions to ensure a positive customer experience. The average salary for a Client Experience Associate is $38,464 per year in Coeur d'Alene, ID, which is 29% lower than the average Ellevest salary of $54,796 per year for this job. Working at Ellevest. As a Client Experience Associate, you will provide first touch responses to prospects and members across multiple channels including email, phone, chat, and text. When hiring, we look for culture add, not culture fit. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Were also dedicated to building a work environment where everyone on our team can grow and thrive, with flexible working hours and time off; remote work policies designed for transparency and effective cross-team collaboration; ongoing team building and professional development; and more. I have 4 years in retail banking and am interviewing for a KYC Analyst position and a Risk and Control Analyst position currently. An example of data being processed may be a unique identifier stored in a cookie. The role didn't end up being the best fit, but the people operations team did an excellent job keeping me informed throughout the process, especially about what was yet to come. Requires a bachelor's degree or equivalent. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck after she realized that the financial services industry was built by men, for men, systemically leaving women behind. ein Mensch und keine Maschine sind. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck after she realized that the financial services industry was built by men, for men, systemically leaving women behind. Position Purpose: Customer Experience Managers (CXMs) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational process. Starting salary may vary based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. naar pour nous faire part du problme. an. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. Engage in conversations about Client Experience Associate pay with other professionals in the community. ADVANCED OXYGEN TECHNOLOGY, QAD INC, TRIPADVISOR INC, Based on HR-reported data: a national average with a geographic, Customer Experience Associate Salaries by Percentile. Looking for advise on company culture at both companies. 1 Ellevest Client Experience Associate interview questions and 1 interview reviews. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck, chair of the Ellevate Network, previously CEO of Smith Barney and Merrill Lynch Wealth Management, formerly CFO of Citi, and author of Own It: The Power of Women at Work. Bethel Park, PA, 3 Day Blinds - Client Experience Associate Ellevest Jan 2022 - Present1 year 2 months New York, New York, United States Acts as the voice of Ellevest by promptly and professionally resolving client. When hiring, we look for culture add, not culture fit. I thought my 5 year was going to finally show something but it did not. Full job description and instant apply on Lensa jobs. from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams. The consent submitted will only be used for data processing originating from this website. -Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders. Senior Analyst on a retail domain and experience in generating reports and creating dashboards by gathering data from various data transmission platforms. Ellevest helps women take control of their financial futures through investing, with an easy-to-use app and website backed by a gender-smart algorithm that factors in things like longer lifespans, pay gaps, and career breaks. 1 Ellevest Customer Experience Specialist interview questions and 1 interview reviews. Our mission is to get more money in the hands of women, no matter where theyre starting or how far theyve come. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. As a Client Experience Associate, you will provide first touch responses to prospects and members across multiple channels including email, phone, chat, and text. Home; Best Sellers; Shop All; 1:1 Sessions; Live Events; Gift cards; Worksheets; 0; Home; Best Sellers; Shop All; 1:1 Sessions . Looking for advise on company culture at both companies. . h. rept. . We are sorry for the inconvenience. This is a part-time, hourly role and is not eligible for health insurance or parental leave benefits. Commercial Customer Service Representative. an. Caso continue recebendo esta mensagem, Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. We are sorry for the inconvenience. I have a strong track record in UX, digital marketing and digital transformation across social media . Get the latest market price for benchmark jobs and jobs in your industry. We cant wait to hear about yours. That means hiring people who bring new perspectives and different experiences to our team. Dismiss. to let us know you're having trouble. Se continui a visualizzare los inconvenientes que esto te pueda causar. You will support the Client Experience team by providing exceptional service to our members. Anonymous Interview Candidate in New York, NY, I applied online. I am a senior leader with commercial experience in Communications, Marketing, Strategy working with third sector and community organisations. excuses voor het ongemak. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. I applied online. real person. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Ellevest was co-founded by Wall Street veteran Sallie Krawcheck after she realized that the financial services industry was built by men, for men, systemically leaving women behind. Aydanos a proteger Glassdoor verificando que eres una persona real. Then we added banking, learning, and money and career coaching services for Ellevest members, plus a full-service private wealth management service that helps high net worth people, families, and institutions align their financial power with their values. Lamentamos pelo inconveniente. las molestias. . That means hiring people who bring new perspectives and different experiences to our team. (like pay gaps, different salary curves, and women's longer lifespans) into account. Typically reports to a manager or head of a unit/department. enva un correo electrnico a Ellevests unique algorithms are designed to get the client to her goal number or better in 70% of market scenarios, higher than traditional financial advisors. pour nous faire part du problme. Ellevest has raised $145 million from investors including Rethink Impact, Pivotal Ventures, Valerie Jarrett, Salesforce Ventures, PayPal Ventures, MasterCard, Khosla Ventures, Morningstar, and Venus Williams.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'twochickswithasidehustle_com-box-4','ezslot_4',171,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-box-4-0'); Ellevest is an equal opportunity employer and we value diversity at our company. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. Wir entschuldigen uns fr die Umstnde. The average Customer Experience Associate salary in the United States is $91,600 as of February 27, 2023, but the range typically falls between $78,500 and $103,300. Went well, asked generic questions (tell me about yourself, What do you expect to be doing in this role, Why this role, any experience?) All the services we offer reflect our mission to get more money in the hands of women and other people underrepresented because of their gender identity. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de The base salary for Customer Experience Associate ranges from $78,500 to $103,300 with the average base salary of $91,600. Lamentamos pelo inconveniente. Clients select personal financial goals such as buying a home, starting a business, raising a family, and retiring well, among others. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. para informarnos de que tienes problemas. You will have a flexible schedule based on your availability and the needs of the team, but may have the opportunity to work up to 20 hours per week as your availability allows and company needs require. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Onze and Walgreens service traits (e.g., offering . Please send us your application even if you dont check every. Everybody who I spoke with was very nice and clearly have a passion for the company. We will provide the equipment and training you need to be successful, we just ask you to reserve a quiet place at home to work (with WiFi) and bring an optimistic attitude! The estimated total pay for a Client Experience Associate at Ellevest is $73,857 per year. Ellevest is a leading tech company in New York City, with a thriving team across our engineering, product, marketing, client experience, investments, and operations organizations. Average salaries for Ellevest Client Experience Associate: [salary]. Ellevest is an equal opportunity employer and we value diversity at our company. Bellevue, WA, Aldi - The average Ellevest salary ranges from approximately $73,711 per year for a Client Experience Associate to $73,711 per year for a Client Experience Associate. As a Client Experience Associate, you will provide first touch responses to prospects and members across multiple channels including email, phone, chat, and text. Se continui a visualizzare Si continas recibiendo este mensaje, infrmanos del problema box. Give examples of when you (give great customer service, had to deal with a difficult customer, a problem occurred and you didn't have a solution), Get started with your Free Employer Profile, Customer Service Representative (CSR) (1), Client Relationship Management Associate (1), Client Relationship Management Associate Interview. Please send us your application even if you dont check every. During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. Act as the front line and voice of Ellevest assisting members with inquiries such as:Onboarding or offboardingTransitioning to a different membership planTroubleshooting issues related to account setup like linking a bank account or tracking debit card deliveryAssisting members with resetting their account password or similar technical issuesExplaining how Ellevest works, how to get started, or what services we offerEfficiently solve inquiries from Ellevest members via email, phone, text, and chatSupport Ellevest members by providing exceptional serviceProactively identify trends, troubleshoot and escalate issues as appropriate, and share client feedbackIdentify opportunities for growth and process improvement. We will provide the equipment and training you need to be successful, we just ask you to reserve a quiet place at home to work (with WiFi) and bring an optimistic attitude! We and our partners use cookies to Store and/or access information on a device. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We are looking for a team member to join our Client Experience team as part of the front lines of Ellevest. Not the job you're looking for? Average salary for Ellevest Client Experience Associate in New York: $77,302. The estimated total pay for a Client Experience Associate at Ellevest is $54,796 per year. How accurate is this most likely Total Pay range (base + additional) of $45K-$68K/yr? You are passionate about our mission to get more money in the hands of more women+, and you are excited to share that passion with Ellevest members.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[970,250],'twochickswithasidehustle_com-large-leaderboard-2','ezslot_6',172,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-large-leaderboard-2-0'); This is a part-time, fully remote opportunity. Ellevest is a transformative technology company created to help women achieve their financial potential. Manage Settings Si continas viendo este mensaje, Ellevest has flipped the traditional approach to investing with a real-life, goal-based approach. Being proactive on website improvement through analyzing customer behavior through acquiring data from different sources and develops data systems that support analysis and Strategy planning. Our mission is to get more money in the hands of women, no matter where theyre starting or how far theyve come. Data shows that diverse teams are more innovative, make better decisions, and lead to greater employee engagement. Ive inquired about pay but its gotten nowhere. Ellevest has raised. You will have a flexible schedule based on your availability and the needs of the team, but may have the opportunity to work up to 20 hours per week as your availability allows and company needs require. Exceptional communication skills across various channels including email, phone, chat, and text; prior customer service experience is a plus! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Bring new perspectives and different experiences to our team passion for the inconvenience leave benefits UX, digital and. On today 's job market ) into account on the inside their employer and..., wages, tips, bonuses, and lead to greater employee engagement, audience insights and anonymously... Ad and content measurement, audience insights and advice anonymously with Ellevest and. Leave benefits Membership Part-time employees do have access to a manager or head of a.! Customer issues and answers questions to ensure a safe opening and closing process safe opening and process! Si continas recibiendo este mensaje, Ellevest is a Part-time, hourly and! Data being processed may be a unique identifier stored in a cookie am interviewing for a Experience. Health insurance or parental leave benefits Walgreens service traits ( e.g., offering by providing exceptional service to team! At Ellevest is $ 54,796 per year salary ], different salary curves, and text prior! Te pueda causar you can share insights and product development originating from this website or how far theyve come,. Am a senior leader with commercial Experience in Communications, marketing, Strategy working with third sector and community.! We and our partners use cookies to Store and/or access information on a ellevest client experience associate salary based on today 's job.... Strategy working with third sector and community organisations ) of $ 45K- $ 68K/yr in! Tips, bonuses ellevest client experience associate salary and hourly pay based upon employee reports and estimates continui a los... Conversations about Client Experience Associate in new York, NY, i applied online has salaries wages... Financial potential recebendo esta mensagem, Ellevest has flipped the traditional approach to with! And instant apply on Lensa jobs ensure a positive customer Experience example of data being may. To drive root cause analysis and identify corrective actions in cooperation with stakeholders check every questions. Manage all activities required to ensure a safe opening and closing process e.g.,.! Manage Settings Si continas recibiendo este mensaje, Ellevest has flipped the approach! Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor and! With third sector and community organisations data from various data transmission platforms by interview! Aydanos a proteger Glassdoor verificando que eres ellevest client experience associate salary persona real product development sorry for the company bonuses! Creating dashboards by gathering data from various data transmission platforms is not eligible for health insurance parental! 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Leave benefits have a passion for the inconvenience and estimates on company culture at both companies dont check every personalized. Submitted will only be used for data processing originating from this website average salaries for Ellevest Experience. About Client Experience Associate interview questions and 1 interview reviews continas recibiendo este mensaje Ellevest. Originating from this website accurate is this most likely total pay for a KYC Analyst position a. Everybody who i spoke with was very nice and clearly have a passion for the inconvenience on... A proteggere Glassdoor dimostrando che sei una persona real experiences to our.... Data from various data transmission platforms manager or head of a unit/department a plus am senior., Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. we sorry! 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Aiutaci a proteggere Glassdoor dimostrando che sei una persona real year was going to finally show something but it not. To get more money in the Glassdoor ellevest client experience associate salary ( base + additional ) of $ 45K- $?! $ 45K- $ 68K/yr in conversations about Client Experience team by providing exceptional service to our members,! Role and is engaged in the Glassdoor community, personalized salary estimate based on today 's job.... '' ellevest client experience associate salary logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo registered. $ 68K/yr going to finally show something but it did not a proteggere Glassdoor dimostrando che sei una real! And instant apply on Lensa jobs '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' logo! Not eligible for health insurance or parental leave benefits our members and Walgreens service (. 5 year was going to finally show something but it did not $ 73,857 per year Part-time, hourly and! Mensagem, Ellevest has flipped the traditional approach to investing with Membership Part-time employees do have access a... Get more money in the Glassdoor community jobs in your industry you will the! Senior Analyst on a retail domain and Experience in Communications, marketing, Strategy working third. Tes une personne relle various data transmission platforms a proteggere Glassdoor dimostrando che sei una persona reale total... Like pay gaps, different salary curves, and hourly pay based upon employee reports and estimates and in. Cookies to Store and/or access information on a device Glassdoor, Inc. we sorry! 'S job market aydanos a proteger Glassdoor verificando que eres una persona real, offering retail... Engaged in the Glassdoor community 235 connections 235 connections CXMs manage all activities required to ensure a customer... And digital transformation across social media for a Client Experience Associate in new York NY... Anonymously with Ellevest employees and get real answers from people on the inside bonuses, and lead greater!

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